Shangri-La launches new food and beverage loyalty program

Shangri-La's consumer research showed that the emotion attached to a dining experience is far more appealing than the functional benefit of discounts and points, and so loyalty programmes should adapt and become increasingly more experiential.

By |September 1st, 2016|

Travel trends: Hipster holidays and China’s Uberisation

Here are two predictions that came true in 2016.

By |September 1st, 2016|

Kimpton issues statement on payment card security breach

More than 60 of its hotels and restaurants in the United States were affected.

By |September 1st, 2016|

IHG announces global partnership with Alipay

The new partnership will initially apply to IHG’s existing estate of more than 270 hotels in Greater China, as well as a number of hotels around the world that participate in IHG’s China Ready Programme, which offers a range of tailored services to Chinese travellers.

By |August 31st, 2016|

What European business travelers think about alternative accommodation

According to a MagicStay.com study, 20% of business travelers have already chosen alternative accommodation on one of their trips and 42% of respondents confirmed that they have considered it.

By |August 31st, 2016|

W Hotels kicks off travelling music festival

W Hotels Music Festival will travel annually to W Hotels around the World after launching next month at W Scottsdale with stages throughout the hotel.

By |August 31st, 2016|

Internet sales overtake traditional agents at Best Western Australasia

Best Western Australasia has reported encouraging results for the first six months of 2016 with booking revenue rising by 19%.

By |August 30th, 2016|

UK in two minds – 40-million-pound tourism support by PM and expected increasing operating costs post Brexit

UK PM announces 40 million pound fund for tourism, while operators forsee increasing operting costs. However boht government and industry are seeing benefits due to "pound exchange rate".

By |August 29th, 2016|

Westin Hotels & Resorts announces the expansion of the Westin Run Concierge program in North America

Underscoring the growing global demand among business and leisure travelers to rev up their well-being routine on the road, many Westin concierges will now provide expert insights into surfing, skiing, hiking, and cycling, among other physical activities.

By |August 29th, 2016|

Aloft Hotels introduces voice-activated hotel rooms

Guests will be able to control temperature, lighting and more simply by using "Hey Siri”.

By |August 26th, 2016|