No tip for you: Restaurants move toward hospitality-included menus

“Hmmm,” was the considered opinion of a member of the waitstaff at Manhattan’s Union Square Cafe last week when asked about working for a set wage, not tips. “It’s good to know how much is coming in,” the staff member later reconsidered. “Not so good if you need to make cash fast.”

By |May 23rd, 2017|

AccorHotels CEO sees bright future ahead

In less than four years, AccorHotels Chairman and CEO Sébastien Bazin has changed the direction and perception of a French hotel company that not too long ago was considered budget-focused and not very forward-thinking. Some analysts say AccorHotels is evolving and growing too quickly, but Mr Bazin quickly insists he is not moving fast enough.

By |May 23rd, 2017|

Indian hotel industry deplores the GST structure proposal by the GST Council

Indian hospitality industry has expressed strong disapproval and disappointment in the Goods and Services Tax (GST) tax proposal for the hotel and restaurant industry in the country by the GST Council which concluded its meeting in Srinagar last week, finalizing the rates for commodities and services in the country.

By |May 22nd, 2017|

Benchmarks create road map to profits for hotels

Benchmarking is a hallmark of performance measurement. Knowing where a hotel falls in relation to the performance of its closest competitors is an important first step toward improving its business and profitability. Identifying which property in a comp set is making the most money is an important part of the equation but not the ultimate question.

By |May 22nd, 2017| launched in push towards an AI-first world

As it continues to further its core mission of “organizing the world’s information”, Google is moving from a mobile-first to an artificial intelligence (AI) first world, said CEO Sundar Pichai at the Google I/O 2017 Developers Conference at the Shoreline Amphitheatre in Mountain View, California.

By |May 19th, 2017|

PolyU study finds more knowledge needed of Muslim tourists’ requirements

Although Muslim tourists constitute a large and growing sector of the travel market, greater awareness is needed of their specific requirements. In a recently published review paper, the researchers highlight that some aspects of compliance with Islamic teaching are well known, such as the need for Halal food and the non-consumption of alcohol.

By |May 19th, 2017|

Hospitality industry needs answers on proposed Liquor Amendment Bill

After the Federated Hospitality Association of South Africa raised some concerns about the implications of the proposed Liquor Amendment Bill, the association has called on the National Department of Trade and Industry to communicate openly with the hospitality industry around the status of the Bill.

By |May 18th, 2017|

European budget and luxury hotels expected to give highest returns and best prospects

The new Catella Market Tracker, The European Hotel Market, shows a clear shift in the structure of hotels in recent years – the budget and luxury segments are the two winners from this development. In 2016, approximately EUR 17.8 billion was invested in the hotel asset class, and growth is expected in almost all European countries, especially Spain, Germany, Austria, Ireland and Sweden.

By |May 18th, 2017|

Luxury hotel projects finding it harder to attract financing

As performance metric growth slows and supply grows, hotel projects find themselves under greater scrutiny. This is especially true for more high-profile, high cost luxury and upper-upscale developments. Speakers on the “Strategies for successful development of upscale and luxury hotels” panel shared some of the biggest issues facing high-end development projects today.

By |May 17th, 2017|

Best Western strengthens Scandinavia platform

Best Western Hotels & Resorts is vastly expanding its footprint in Scandinavia with the acquisition of Sweden Hotels, Gothenburg, Sweden. The launch of Best Western Sweden Hotels boosts the Phoenix-based global giant’s network in to 138 hotels in Sweden and 180 hotels in Scandinavia.

By |May 17th, 2017|
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