TripAdvisor has entered a partnership with IHG to include all of the company’s hotel brands in the TripAdvisor instant booking marketplace. In the coming months, consumers will be able to instantly book rooms at IHG properties directly, without leaving the TripAdvisor website or app.
A new initiative calling for accountability around sustainability in travel was launched on Earth Day on April 22. NOW’s mission is to create a global community of consumers who are passionate about travel and want to help tackle the environmental and social challenges facing our planet. NOW Transforming Hospitality is a legacy project created by hotel industry stalwarts Onno and Alexa Poortier.
Package tours can result in low tourist satisfaction even though they are economically advantageous, according to a recently published study done by Assistant Professor Markus Schuckert, Professor Haiyan Song and Dean Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and a co-researcher. The researchers explain that dissatisfaction with package tours arises from the information asymmetry between tour operators and customers in emerging markets.
Stripping the linens off a trundle bed as surf from the Atlantic Ocean crashed outside the picture window, Sarah Diment was doing triple duty last week at The Beachmere Inn. Last Friday morning the inn owner was the housekeeper and the night before she worked the front desk, while later she interviewed possible hires to step into the lodging industry.
New Yorkers can be found eating, napping, flossing, changing outfits, doing their makeup, and even clipping their toe nails on the subway. When they resurface, they spend trying to speed-walk around groups of dawdling tourists and avoid being spat at. Anyone in the city that needs a respite from all this can now book a hotel room—even for just a few minutes.
Social media marketing for hotels is ever changing and mobile usage is becoming the norm for searches and social interaction. At the forefront of these changes is Facebook Mobile Apps. With more than 1.65 billion active users, this global social media giant has changed the way people communicate and engage with each other. So it’s a natural progression that Facebook recently introduced the mobile app version of their two popular features, Facebook Events and Facebook Recommendations.
Concluding with strong growth in March, the European hotel industry reported increases in each of the three key performance metrics during the first quarter of 2017, according to the latest data from STR. Compared to the first quarter 2016, occupancy in Europe increased by 4.1 per cent to 63.5 per cent.
Last year, Paris-based AccorHotels blamed terror attacks in France for a revenue decline in the first quarter of 2016. Things are looking brighter now: AccorHotels’ revenue has improved slightly despite the recent hotel occupancy slump in France, one of the company's highest-earning markets. First-quarter occupancy and performance rates increased in France, Germany and Britain.
Travel searches by voice are on the up according to some figures from Microsoft-owned Bing Ads. The company reveals that Britons are increasingly seeking to book their hotel using the Cortana digital assistant on mobile devices with hotel searches seeing a 343 per cent year-on-year increase in the UK.
Ongoing projects in the GCC will form the backbone of the regional hospitality industry in the coming years, as the governments of the Gulf countries gradually move towards diversifying their revenue base and reducing their dependence on hydrocarbons. The total estimated value of 1,153 active projects in the GCC's hospitality industry exceeded $148.4 billion in the first quarter of 2017, according to BNC Intelligence.