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#1 Guest:azdave1967

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Posted 24 October 2007 - 06:33 AM

Hello everyone out there in Housekeeping land Does anyone have any good ways to keep the staff motivated and focused on the job, especially in a difficult labor market where there are other higher paying jobs
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#2 Guest:sunan S.

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Posted 25 October 2007 - 05:44 AM

I also I would like to get the knowledge too, specially I work in Myanmar. The staff are looking for the oversea job. I have the hard time to train the new staff.
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#3 Guest:Sue

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Posted 29 October 2007 - 06:50 AM

What is your location?
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#4 Guest:Sonja

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Posted 09 November 2007 - 05:15 PM

One of the ways to motivate your staff starts at the base and this is to listen to them and give them the feeling that they are important. That includes also to explain why you want them to do things a certain way and also ask them what they think. Another important issue is to give them the workmaterial they need to do the job correctly. Which means supply them with enough clean and professional rag (ex. microfiber), sponges and whatever they need to follow the procedure. Also if they use a vacuum cleaner each room attendant should have one and not share with other, otherwise they lose time and will get frustrated. If you want to change the rota inform your employee first and then change. All this sound normal but I can assure you it is not always followed. Apart from this basic it can be a lot of fun to conduct a Housekeeping Appreciatin week (once a year) where the hard work is acknowledged by the management with little tombola and fun games. Very good room attendant could get the opportunity to get promoted as Trainer with certificat and a bonus.
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#5 Guest:Brigitte Verba

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Posted 11 November 2007 - 09:45 AM

On December 14th the Austrian Housekeepers Group International will conduct the SECOND INTERNATIONAL HOUSEKEEPING EDUCATION DAY FOR MAIDS AND CLEANERS in Hotels worldwide. This is one way to MOTIVATE HOUSEKEEPING STAFF WITHOUT TALKING ABOUT CLEANING... ** Visit http:www.austrianhousekeepersgroup.at/hkday.htm for details. ** Photos from the first event back in August 07 are found here: http://www.austrianh...kday-photos.htm + It is FREE. (Lecture, Testmaterial and Certificates are compliments of ETAGE EXCLUSIVE. Hotel Management for Maids & Cleaners) + It let's STAFF KNOW THAT THEY ARE TAKING CARE OF THE VERY ROOTS OF THE HOTEL BUSINESS ITSELF. + It's a SERIOUS APPROACH to motivation: We are addressing ADULTS, not kids... IMPORTANT: This initiative will also let OTHER HOTEL DEPARTMENTS KNOW what HOUSEKEEPING is all about. It's not just cleaning...but who are we telling this? Looking forward to your Team! Sincerely, Brigitte Verba admin@austrianhousekeepersgroup.at
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#6 User is offline   Jadakelve 

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Posted 15 May 2012 - 11:14 AM

Thanks for the strategies you have provided here. Thank you for sharing the actual ideas
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#7 User is offline   RogerJames 

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Posted 28 May 2012 - 01:08 PM

You have to encourage the staff and make good relationship with the staff. Don't put the extra burden on the staff. Be polite and treat the staff like your friends.
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#8 User is offline   Jaxx 

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Posted 14 June 2012 - 03:54 PM

To motivate the housekeepers a manager must be recognized by them. they need to know who you are and respect you before they can be motivated. New managers should start by cleaning rooms with the keepers and once they know that you can get your hands dirty just like them they will start trusting you.

After establishing a good relationship with the keeper, we must provide them with all the martial they need to do their work. Nothing is worst than having the keepers having to hoard supplies in their cart to get through their day.
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#9 User is offline   Olga 

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Posted 20 June 2012 - 11:33 PM

Proper training for the housekeepers. Proper scheduling of the rooms to clean. An educated and trained supervisor who motivates the housekeepers in a positive way. My experience has been when the management is poor, the working conditions and staff morale match.

This post has been edited by Olga: 20 June 2012 - 11:37 PM

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