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Outsourcing F&b More and more city hotels will have to make that choice! Rate Topic: -----

#1 User is offline   Klaus 

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Posted 30 January 2012 - 08:32 AM

Why there are still first class business hotels opening up in places like Singapore with F&B operation done in-house? It should be outsourced, or simply send them to the nearest restaurant. You still can operate a basic bar with snackshop! Klaus
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#2 User is offline   learning 

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Posted 31 January 2012 - 01:36 AM

The Guest expects a Joice so most simply have to have dining facilities.
To tell them to go outside is not an option.
If it makes profit why outsource and give away control over a vital part of the guests overall experience.
Better outsource the Bar and coffee shop than the restaurant.
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#3 User is offline   Klaus 

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Posted 31 January 2012 - 01:41 AM

Dearest "learning", let me teach you than; the "RESTAURANT" makes the least profit of all, with the highest F&B profit usually being produced by BQT and Bar. Guests no longer care about your restaurant and they will leave it empty for you. Don't waste your time learning things the wrong way! Klaus
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#4 User is offline   learning 

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Posted 31 January 2012 - 04:33 AM

Thanks for your advice Klaus.
However i must say that small profit is better than no profit.
I am talking money not % points.
If outsourced produces more for the bottom line go for it if not don,t.
The assumption that guests in high end hotels don,t care about the restaurants is simply not the fact or everybody would close them and this tread never started.
And who,s to say what the wrong way of learning is.
Just a different opinion dear Klaus just a different opinion
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#5 User is offline   expat 

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Posted 31 January 2012 - 07:26 AM

Hi Klaus
right said about the profit% in FB,but dont forget,we are working in 5 stars hotels,which as part of their rating need the old restaurants..
best regards
expat

View PostLuckyKlaus, on 31 January 2012 - 01:41 AM, said:

Dearest "learning", let me teach you than; the "RESTAURANT" makes the least profit of all, with the highest F&B profit usually being produced by BQT and Bar. Guests no longer care about your restaurant and they will leave it empty for you. Don't waste your time learning things the wrong way! Klaus

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#6 User is offline   expat 

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Posted 31 January 2012 - 07:28 AM

Hi
Why?
Cooperate Name within the competition in the market,even if not real profitable
why not outsorcing or closing? rating standards.If you dont mind to be down rated,go for it
best regards
expat

View PostLuckyKlaus, on 30 January 2012 - 08:32 AM, said:

Why there are still first class business hotels opening up in places like Singapore with F&B operation done in-house? It should be outsourced, or simply send them to the nearest restaurant. You still can operate a basic bar with snackshop! Klaus

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#7 User is offline   Klaus 

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Posted 31 January 2012 - 09:58 AM

Dearest expat, thank you for your keen interest in the subject and please refer to my original question, QUOTE:"...first class business hotels opening up in places like Singapore with F&B.." What is the correct interpretation of "first class" to you Chef? Klaus
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#8 User is offline   expat 

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Posted 31 January 2012 - 01:56 PM

Hi Klaus
ok,got the point,hope,you got mine too
best regards
expat

View PostLuckyKlaus, on 31 January 2012 - 09:58 AM, said:

Dearest expat, thank you for your keen interest in the subject and please refer to my original question, QUOTE:"...first class business hotels opening up in places like Singapore with F&B.." What is the correct interpretation of "first class" to you Chef? Klaus

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#9 User is offline   AinV 

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Posted 02 February 2012 - 02:10 AM

Klausy-In Slingapore, there is no formal star grading system for hotels. Though you can find all levels of service and style. (from 10Sing to thousands).
International standards are met and exceeded in most establishments.
The highest recognized standard is, *****S but you may stay at the "Y" I suspect you will need a guardian angel :wub: anyway...you may enjoy camping out on Orchard road while waiting for a "friend." (try the sidewalk Hyatt bar...ideal for arrangments.)
And, if you insist upon more details try the websites of:
Leading Hotels
5 Diamond
American Hotel and Motel Asc.
Boutique
Relais
And all the rest

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#10 User is offline   Klaus 

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Posted 09 February 2012 - 02:32 AM

My dearest friend AinV,

Not sure for how long are you in this field, but all readers know well that "first-class" implied FOUR (4) star. Such also applied to my home town Singapore!

Warm touches from Tasmania!

Klaussy Boy
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#11 User is offline   REB 

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Posted 09 February 2012 - 07:50 AM

well if its signture outlets its a plus ,but not the trans americana

line of products
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#12 User is offline   Klaus 

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Posted 16 February 2012 - 03:09 AM

Dearest REB, yes, perhaps one of the Gordon Ramsay concepts, like Cerise at Conrad Tokyo will do for me too. But forget about your usual hotel concepts of fine dining, especially in places like Singapore!

Happy days from Hobart and the Tasmanian Devil
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#13 User is offline   ManagingDirector 

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Posted 02 March 2012 - 07:37 AM

Dear All
I have to agree with Klaus about outsourcing!Profit margin of restaurants is 10-20%
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#14 User is offline   expat 

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Posted 03 March 2012 - 08:11 AM

Hi
agree,but it depends highly on the right choice of Outsourced concept and company,as you dont have much tools afterwards for drops in the concept and the bad reputation falls on you
best regards
expat

View PostManagingDirector, on 02 March 2012 - 07:37 AM, said:

Dear All
I have to agree with Klaus about outsourcing!Profit margin of restaurants is 10-20%

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#15 User is offline   MYJiko 

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Posted 26 April 2012 - 08:30 AM

Where does that leaves us?
Klaus, did you learn something from all this?
I did. Two sides of the coin.

Now on my latest consultancy (200 keys) 2-stars rated.
The owners emphasized that the in-house outlet should
be "mediocre" and the surrounding biz area will be meant
for, yes you said it, F&B outlets.
BTW they also developing the adjoining hubs.

On one side I agreed with them. Cost of operating is making it
difficult to justify the effort and time operating.
One the other, hotels still had to offer the minimal standards
of a decent F&B outlet.
BTW here in Malaysia also feeling the pinch of higher cost of raw materials just like the rest B)
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