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A common sense review process for capital investments

In this time of global uncertainty, there is a hesitancy to spend capital dollars without having a clear sense of the timing of the ROI (return on investment). That concern is reasonable, but it may ...

[Jul 03, 09 | 1:59 am] More...

Through the eyes of a hotel butler: small details: big degree of difference

A lot is being discussed of the experience as key differential element in the hotel market. The present trend is no longer competing with the product but what the guest experienced during his stay. That ...

[Jul 03, 09 | 1:58 am] More...

Targeting global travelers: A guide for international website optimization

Technology and customer utilization of the Internet has made it easy for customers worldwide to quickly learn about your hotel or destination.  In fact, global broadband penetration has advanced so rapidly in foreign markets that ...

[Jul 03, 09 | 1:57 am] More...

General Manager cock of the muck heap or lion of the team?

Evil Erik is at it again, once more he convinced an owner that all his previous employers were " idiots " and that he can be the knight in shining armor in difficult times. By ...

[Jul 03, 09 | 1:56 am] More...

Travelzoo surpasses 16 million subscribers

Travelzoo (NASDAQ: TZOO), a global Internet media company, announced it has surpassed 16 million subscribers to its global publications, growing by more than one million subscribers during the past three months....

[Jul 03, 09 | 1:56 am] More...

Keep it cheap: with economy sagging, Las Vegas hotels and casinos offer bargains despite claims that 'the worst is behind us'

Two years ago Gary Hamm and his wife gambled $200 at the Bellagio. About two months ago it paid off. By Benjamin Spillman...

[Jul 03, 09 | 1:55 am] More...

Rezidor launches ‘The Rezidor learning network’

As part of its ‘Rezidor 5-STEP People Development Programme', The Rezidor Hotel Group is launching a group-wide "Rezidor Learning Network (RLN)", a unique Learning Management System based on a virtual electronic platform to deliver global ...

[Jul 03, 09 | 1:53 am] More...

IHG announces regional restructuring and cost saving programme

IHG has experienced rapid growth in the Asia Pacific region in recent years, in particular in the Greater China region where IHG is the largest international hotel company, with 115 hotels open and 127 in ...

[Jul 03, 09 | 1:52 am] More...

Wyndham rewards finds 1-in-5 couldn’t vacation without travel loyalty points

Twenty percent of Americans polled in a survey commissioned by the Wyndham Rewards loyalty program said they would be unable to take their next vacation without cashing in rewards points, indicating that the current economic ...

[Jul 03, 09 | 1:51 am] More...

Hotel News in Brief

Hotel industry news in brief........

[Jul 03, 09 | 1:45 am] More...

Building a team of "Living It" employees

Every team has three types of employees...those who are hearing it, believing it, and living it. My hope is that by the end of this article, you will have a firm grasp on which group ...

[Jul 02, 09 | 1:59 am] More...

Failaka...a General Manager's Story - Chapter 8

2007 was extremely busy and we expected it to be busier in 2008, we therefore renovated and refurnished the Salha Lbnaya House, extended the kitchen in the Oasis Center to supply food to Qa'at Al ...

[Jul 02, 09 | 1:57 am] More...

Five things that players in the hotel industry can do until the recovery

Much ink has been spilled lately about how bad conditions have become in the hotel industry. No one seems ready to say that the bottom has been reached, perhaps remembering the grave-robbing scene in Young ...

[Jul 02, 09 | 1:57 am] More...

Hospitality Lawyer: Hotel foreclosures on track to set new records in California and elsewhere

Hospitality Lawyer with new data indicating hotel foreclosures will set new records. On June 26, 2009, Atlas Hospitality released the results of its study on foreclosures in California We think these results have much broader ...

[Jul 02, 09 | 1:56 am] More...

How to ask better questions

One of your direct reports walks into your office looking for help: the rollout of the new line of Web-based products she is managing is falling behind schedule. All the prototypes have been created and ...

[Jul 02, 09 | 1:55 am] More...

Luxury hotel announces rooms auction plan

A luxury hotel in Dubai is to give people the chance to bid for rooms in an online auction, it emerged on Sunday. By Andy Sambidge...

[Jul 02, 09 | 1:55 am] More...

Hospitality sector should forget recession and embrace ‘culture change’

For smart hoteliers the challenge of a recession has been superseded by the shock of  culture change, and the need permanently to respond to unfamiliar values in an unrecognisable market. This view, expressed by Niels ...

[Jul 02, 09 | 1:54 am] More...

Hotel technology moving into the cloud

A cloud is rolling in on the hospitality industry. But fortunately this cloud isn't symbolic of the future the health of the lodging business. No, this cloud is all about taking computer power out of ...

[Jul 02, 09 | 1:53 am] More...

Last week to register for International summit on green events

From environmental experts and public festival organisers, to government leaders and event academics, the world's event professionals will come together in Surfer's Paradise next week for the 5th Biannual International Event Management Summit, from 6-8th ...

[Jul 02, 09 | 1:51 am] More...

Hotel News in Brief

Hotel industry news in brief........

[Jul 02, 09 | 1:45 am] More...

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