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DO's and DON'Ts of Hotel Technology Version 4
By Terence Ronson
With HITEC 2012 (The world's largest Hospitality Technology Show) just around the corner, the season of Hotel Technology Conferences and Exhibitions has firmly arrived, and so becomes the perfect opportunity to update and re-issue our ever-popular Do's and Don'ts of Hotel Technology.
Due to advances in technology, and general adoption of certain platforms and practices, the list now includes over 130 reference items.
Not all may apply to your particular business, and certainly some are subjective. They should, however, prove to be a good reminder as to how important this area is, and just how much it can negatively impact the customer experience let alone your bottom line, when implemented incorrectly.
If you have any suggestions to add to the list, feel free to send them to Terence Ronson.
I very much look forward to seeing, and catching up with many of you in Baltimore at HITEC 2012!
© Terence Ronson
About Terence Ronson
Terence Ronson began his hospitality career over thirty years ago as a Chef, and has held various management positions with prominent hotels, both in England and Asia. In 2000, Terence started Pertlink, a hospitality IT Consulting firm headquartered in Hong Kong that specializes in helping hotels differentiate themselves through the effective use of technology.
Terence moderates an online discussion group for in-room technology at: www.wiwih.com firstname.lastname@example.org. while at the same time puts out an active Hotel Technology Blog and participates in numerous hospitality related events. Professional affiliations include membership of the Hospitality Financial Technology Professionals (USA), the Hotel Catering Institute Management Association (UK), HTNG - Hotel Technology Next Generation, and is a proud Member of the Institute of Hospitality Consultants.
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