Les Clefs d'Or World Leadership Interview Series: Simon Delcomminette

Sep 11, 12 | 12:07 am

Tweet

 

 Click on Photo to see the interview. 

Simon Delcomminette, Chef Concierge of Hotel Le Royal and President, Les Clefs d'Or Luxembourg, is interviewed by Roberta Nedry, President of Hospitality Excellence in Cologne, Germany at the 31st National Congress of Les Clefs d'Or. Simon speaks 8 languages and talks about his role as Western Zone Director and the concierge impact.

About the Author

Roberta Nedry is President of Hospitality Excellence, Inc., leaders in guest experience management. Ms. Nedry has developed a unique 3D Servicesm methodology to take guest service to the next level. Her firm focuses on guest, customer and client service, the concierge profession and service excellence training for management and frontline employees. To learn more about Hospitality Excellence programs, exceptional service and the new 3D Servicesm Online training program - a New Dimension in Service Excellence, visit www.hospitalityexcellence.com

Ms. Nedry can be contacted at 877.436.3307 or roberta@hospitalityexcellence.com.

HotelExecutive.com retains the copyright to the articles published in the Hotel Business Review. Articles cannot be republished without prior written consent by HotelExecutive.com.

Source: Hotel Business Review