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Etihad Airways has launched a dedicated in-flight childcare assistance programme for families, led by the introduction of a new Flying Nanny on board long haul flights.
Identified by a bright orange apron, the Flying Nanny provides a 'helping hand' to families and unaccompanied minors. During the past two months, 300 Etihad Airways cabin crew members have completed enhanced training for the role. Another 200 Flying Nannies will be working on Etihad Airways long haul flights by the end of 2013. The course includes in-depth training, focusing on child psychology and sociology, "enabling the Flying Nannies to identify different types of behaviour and developmental stages that children go through and how to appreciate the perspective and needs of travelling families", the airline said.
Ireland has seen its tourism growth continue into the peak summer season, with an overall increase of 6% during period from January to July.
Tourism Ireland commented: ‘It is particularly encouraging to see a return to growth from GB with a +1.4% increase in visitors Jan-July. ‘Tourism Ireland is rolling out the “GB Path to Growth” plan this year, in conjunction with industry partners, to boost travel from this market.’ Visitors from North America grew by +18.6% and visitors from Mainland Europe increased by +6%, during the January to July period. Tourism Ireland said: ‘Europe continues to grow in relative importance and is now the number one source of holidaymakers for Ireland.’ Australia and developing markets recorded growth of +6.9%, largely driven by Australia and New Zealand. Niall Gibbons, chief executive of Tourism Ireland, said: ‘Today’s figures from the CSO are very strong and encouraging. ‘I particularly welcome the growth in visitor numbers from North America (+18.6%) – a record performance from that market.
QT Sydney has installed software on its elevators to match the number of occupants inside.
Upon entering one of the hotel's five elevators, custom designed software senses how many guests are occupying the space at any one time, and selects specific songs from rotating playlists to "match" the number of passengers, time of day and proposed mood. If someone is taking a solo ride in a QT elevator, the one-person playlist kicks in with tracks like "Are You Lonesome Tonight?" by Elvis Presley or Eric Carmen's "All by Myself." Upon a second guest's arrival, the QT Sydney elevator sensors will randomly select from the two-person playlist, including songs like "Just the Two of Us" by Bill Withers and "You've Got a Friend" by James Taylor. And when the count reaches four people, the songs switch into party mode with "Summertime" by DJ Jazzy Jeff and the Fresh Prince and "Poison" by Bell Biv DeVoe. In the evening, the party really gets going with dance classics like Prince's "1999" and "Groove Is in the Heart" by Deee-Lite.
Key Appointments in the Industry
Congratulations to these new appointments…
Rory Campbell has been appointed as Director of Sales and Marketing for the Outrigger Laguna Phuket Beach Resort in Thailand. Mr Campbell reports to General Manager, Tony Pedroni. Mr Campbell, an Australian national, has 15 years' experience of hotel sales and marketing in senior executive positions. Until recently he served as Director of Sales and Marketing - Rooms at the Hilton Barcelona. Prior to that he held director-level sales and marketing positions with Anantara Hotels, Resorts and Spas in Thailand, the Eaton Hotel in Hong Kong, and with the Duxton Hotel and Rydges Hotel, both in Perth, Western Australia.
AEG Ogden has confirmed that Janet Hamilton will replace Malu Barrios as the General Manager of the Darwin Convention Centre. Ms Barrios was recently appointed the General Manager of the Sydney Exhibition Centre at Glebe Island which will operate for three years while the International Convention Centre (ICC) Sydney at Darling Harbour is under construction. AEG Ogden manages the Darwin and Glebe Island facilities and has been appointed operator of ICC Sydney. Ms Hamilton has served the past four years as the Manager of External Relations for Energy Resources of Australia (ERA), based in Darwin. Her role included the management of government relations, sponsorships and media issues for the Ranger mine. Prior to moving to the Territory, Ms Hamilton had extensive major event and project management experience with the Sydney Olympic Organising Committee, the Sydney Harbour Foreshore Authority and Melbourne’s Docklands precinct.
The Latest in Hotel Openings
Starwood Hotels & Resorts Worldwide has announced that the iconic Palacio del Inka in Cusco has joined The Luxury Collection portfolio following an extensive $15 million renovation. Owned by Libertador Hotels, Resorts & Spas, Palacio del Inka, a Luxury Collection Hotel, Cusco has been redesigned for a new generation of luxury travellers, offering discreet and personalised service in the in the iconic ancient capital of Peru. With this opening, Starwood expands its footprint in Peru where it now operates six hotels and resorts, including three under The Luxury Collection brand.
CapitaLand’s wholly-owned serviced residence business unit, The Ascott Limited (Ascott), has secured a contract to manage its first Citadines Apart’hotel in Hangzhou. Scheduled to open in late 2014, the 100-unit Citadines Intime City Hangzhou will be Ascott’s 11th Citadines Apart’hotel in China. The serviced residence will further reinforce Ascott’s leadership position as the largest international serviced residence owner-operator in China with about 9,300 apartment units in 52 properties across 20 cities.
The new Steigenberger Hotel Bremen officially opened its doors on 1 September 2013 and is now ready to present its own mix of modern and traditional hospitality. The four-star Superior Establishment has become the 83rd member of the Frankfurt-based Steigenberger Hotel Group and its 15th representative in the North German region. Located directly on the banks of the River Weser in Bremen's new "Überseestadt" District within walking distance of the city centre and enjoying excellent transport links, the Steigenberger Hotel Bremen is set to appeal to business travellers and city break visitors alike.
Salamander Resort & Spa has opened and one of the most anticipated hospitality projects of recent memory has become reality. The only new luxury destination resort in the United States to open in 2013, Salamander Resort & Spa features a previously unattainable collection of equestrian, spa, culinary, winery, nature and historic experiences for its visitors. Located in the historic village of Middleburg on 340 picturesque acres in the heart of Virginia’s famed horse and wine country, the resort is only 35 minutes from Washington Dulles International Airport and only an hour’s drive from downtown Washington, D.C.
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