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Samsung Galaxy Tab's technical innovation at Lotte Hotel Moscow
The luxury Lotte Hotel Moscow now includes Samsung Galaxy Tabs in all rooms. The tablets are equipped with specially designed applications that replace the printed Guest Service directory. The application will provide guests with up-to-date hotel services, restaurants, spa information, including current special offers, promotions and hotel events. This upgraded service will reduce usage of paper, eliminate the necessity to reprint guest directory with outdated information and avoid the replacement of binders if damaged.
The in-room mobile application is intended to enhance guest experience and ease usage of hotel services by digitally savvy travelers who are accustomed to operating mobile devices all the time.
Free international and domestic mobile calling with GuestMobile
Newly launched GuestMobile offers a hotel-branded, guest-facing mobile amenity designed to deliver convenient, low-to-no-rate international and domestic mobile calling for your foreign guests using their own personal BYOD smartphones.
International travelers mobile devices are useless in the US, unless the traveler decides to activate expensive roaming services and incur major per-minute voice call charges. With GuestMobile - The Mobile Guest Voice Solution, hospitality brands, owners and management companies can have a turnkey, scalable and future proof solution to position their properties as a hotel destination of choice for this expanding and lucrative guest segment.
GuestMobile delivers a mobile platform for guests to initiate and receive international and domestic mobile calls through a hospitality-industry focused, VoIP/Voice over WiFi, guest-facing solution. GuestMobile empowers hotels to efficiently deliver in-demand, BYOD, international mobile telecom services to foreign guests upon check-in via the hotel-branded mobile offering.
This secure, cloud based / mobile app solution will enable foreign guests to seamlessly make and receive low-to-no-rate international and domestic calls on their own smartphones. GuestMobile can be deployed standalone or integrated into the pre-existing hotel-branded overall mobile app strategy providing all essential international and domestic mobile telecom functions for your guests in one single platform.
iPort installed at new luxury resort Cheval Blanc Randheli in the Maldives
iPort, a consumer electronics company that develops products to elevate the mobile device experience, announced that it is extending its partnership with LVMH Hotel Management, the LVMH Group entity in charge of its hospitality developments and operations, to the newly opened Cheval Blanc Randheli in the Maldives.
In a hospitality industry first, the companies collaborated on a custom-branded version of iPort's LaunchPort, a wireless charging and magnetic mounting system for the iPad. LaunchPort is available in all 45 villas on the property and for use at the front desk, concierge, spa and on-site restaurants and bars.
"iPort and Cheval Blanc share a common vision of providing guests with the most seamless, first-class experience when traveling for leisure," said Derick Dahl, product manager for iPort. "Many hotels across the world are employing iOS devices in their properties to enhance the guest experience, but we are taking the phenomenon to a new level at Cheval Blanc Randheli with LaunchPort's revolutionary way to mount and charge iPads."
The custom-branded LaunchPort for Cheval Blanc Randheli consists of a sleeve and a magnetic mounting and inductive charge station for the tabletop or wall. Initially created for residential home automation, LaunchPort allows guests to operate all electronic controls in their villa including door locks, TV and lighting. An iPad is easily mounted and dismounted via discrete magnets that are embedded into the case and charging station. Wireless charging begins once the sleeve is mounted to the station, providing a faster charge speed than the provided Apple iPad charger, and allowing charging to happen in any orientation.
LaunchPort will also be available throughout the resort for staff to update and charge their iPads used to provide concierge services including booking reservations in the on-site restaurants and scheduling appointments in the spa.
Egencia offers 'mobile only' hotel deals for business travelers
Egencia, the business travel brand of Expedia has announced new 'mobile only' hotel deals to address business travelers' demand and necessity for last-minute hotel stays.
Deep discounts ranging from 10 to 50 percent off public rates will be available to Egencia clients at approximately 7,200 hotels worldwide beginning in mid-February. These deals are accessible to business travelers using Egencia's new smart travel companion app, Egencia TripNavigator. U.S. and Canadian travelers will also be able to access 'mobile only' hotel deals via Egencia's mobile booking website.
"Road warriors are adept at navigating their travel plans including last-minute bookings," says Mark Hollyhead, Egencia's senior vice president of the Americas. "Our new mobile hotel deals are designed to appeal to those travelers who value flexibility and are cost-conscious."
More than one third of hotels participating in Egencia's 'mobile only' deals program are also offering same day cancellations and loyalty points to travelers. Hotels are based in North America, Europe, the Middle East and Africa, Latin America and Asia-Pacific.
"We're delighted to partner with Egencia to offer last-minute mobile deals from dana hotel and spa to business travelers," says Liana Clark, director of sales and marketing for the dana hotel and spa in Chicago. "Our modern boutique hotels cater to the needs of road warriors by offering complimentary gym access and in-room Wi-Fi with power plugs for multiple devices. These are just a few things we're doing to make life away from home easier for those who travel most for work."
Hotels benefit from Egencia's 'mobile only' offering as it provides them with the opportunity to capture last-minute business travelers that are in proximity to their properties.
Laurie Miyake, travel administrator for Amada America, Inc., says, "Our service engineers are on the road five days a week and will take full advantage of Egencia's mobile only hotel deals. Frequently they do not know the exact area of a city where they will complete the final job of the night, or where they need to start tomorrow's job until late in the day. Now they can tap the Egencia app, search nearby hotels and secure a deal."
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