ILTM, the luxury travel industry's premier global event, announces the launch of the ILTM Future Forum. Held at the opening of the 2008 ILTM show, it will conduct real time research among up to 1,000 senior luxury travel providers and buyers, creating a unique, up-to-the-minute insight into the health of the industry.
With input from industry experts and subject matter specialists - including a key note address by Larry Hochman, customer relationship expert, former Director of People & Culture for British Airways and a European Business Speaker of the Year - Forum attendees will debate what ILTM has identified as the most pressing challenges facing the luxury travel industry today:
The market agenda: Global down turn - impact to date and expectations for 2009
The business agenda: Marketing through the down turn - changing strategies and channels
The service agenda: Instilling a customer service ethos - the future for training and people development
The ILTM Future Forum will use interactive voting technology to conduct real-time research among its participants. "It will canvas, consolidate and present the experiences, expectations and intentions of this powerful group. For seven years providers and suppliers have come to ILTM to meet, source new opportunities and plan business activities. The ILTM Future Forum will provide them with a context for that planning, with added intelligence and timely insight to the strategies of their peers," says ILTM Director, Christina Wood.
The ILTM Future Forum is expected to become a regular feature of the annual ILTM event. Now in its seventh year, ILTM is going from strength to strength. ILTM 2008 will welcome over 1,300 VIP buyers, up 14% on last year, while there has been a comparable increase in exhibitors. All buyers and exhibitors are handpicked and carefully vetted by ILTM's organisers to ensure that only the best attend, guaranteeing the exclusivity and business focus for which ILTM is renowned.
ILTM has a long established track record for introducing top-flight buyers to new and innovative providers in an atmosphere that's conducive to business and deal making. "For each buyer we build a personalised programme of one-to-one meetings with the providers they want to meet and who want to meet them," says Wood. This year we're supplementing that programme with a number of new meeting formats - including Speed Networking and market specific Focus Forums - these will give buyers and exhibitors even more opportunity to meet, network, do business and close deals. Exhibitors have welcomed these new developments with enthusiasm - and I'm pleased to report that all available exhibitor spaces are now fully allocated."