Hotels in Thailand begin to collate and strengthen their control over rates and inventory in an Online Hotel Alliance – Thailand.
Control over room rates and inventory, operational cost reductions and time efficiency are the major benefits enjoyed by hotels in Thailand in dealing with travel agents and corporate clients, through using Pelican Reservation System. The coalition of D’Ma Hotel Bangkok, Samui Amanda Resort, Kamalaya Koh Samui, Woraburi Resort & Spa (Phuket) and Duangjitt Resort & Spa (Phuket) determined to enter the online travel booking world and to deal with travel agents and corporate clients worldwide, regardless of client company size.
Travel agents and corporate clients have traditionally been the main room producers, in addition to direct internet users. Without the advantages of a web-based reservation system, rates and inventory agreed in advance between TAs and CCs imply maintaining thousand of paper contracts. Thus, hotels end up only focusing on highly-productive travel agents / wholesalers. By solely serving the needs of only a few highly productive clients, hotels begin to lose control over room rates and inventory. Small-sized clients also tend to book via the giant one, as the manual contract often is not available (if indeed it is not invalid).
Is it true that a small-sized client does not produce any room sales, or that they are produced via giant ones? Pelican web-based reservation system allows TAs and CCs of any size to register online to get access to hotel rates and inventory. As for the hotel, maintaining thousands of TAs and CCs is not a ‘Mission Impossible’ anymore and the real room producer is now revealed.
Time and cost efficiency also play important roles in making reservations. In most cases, a few phone calls, faxes and emails have to be exchanged before a reservation is confirmed. Imagine the time and cost consumed, especially when TAs/CCs are not located in the same country as the hotel! With direct access via a web-based reservation system, TAs and CCs can check room rates and availability in a real-time manner (24 hours a day / 7days a week)! When all bookings are instantly confirmed, both a hotel and its clients close sales immediately and can proceed onward to the next ones!!
Therefore, Thailand Online Hotel Alliance welcomes all hotels in Thailand to collate and serve TAs and CCs worldwide, in a more convenient manner. TAs and CCs anywhere in the world are also welcome to have direct access to hotel room rates and inventory and to make bookings anytime! Feel free to contact us: firstname.lastname@example.org