InterContinental Hotels Group is rolling in Europe, having announced three major London hotels and a five-part Germany hotel development agreement within the past two weeks. The deals underscore the company's commitment to the United Kingdom and Germany, which along with Russia form a three-pronged targeting strategy guiding expansion, according to Robert Shepherd, IHG's chief development officer for Europe. "U.K. is one of three markets in Europe, the others being Germany and Russia, where our ambition is to build significant national scale," he said. "Beyond those three, our strategy is about building presence in key cities across the continent." Source: HotelNewsNow
Karma Royal Group Launches Karma Spa Franchise and Consultancy Solutions
After successfully positioning itself as an internationally renowned Asian-inspired spa brand with a proven track record for opening and operating award-winning spas within Karma Resorts, Karma Spa announces the launch of a new division within Karma Royal Group, that of a spa consultancy and development services platform to include business opportunities for Karma Spa franchises as well as bespoke, private-label spas tailored for five-star, four-star, three-star resorts, hotels and residential enclaves. The group's first third-party Karma Spa will open in Dubai in early 2014 whilst other spa development works are in progress in Australia, India and Europe. The new division at Karma Royal Group offers a full spectrum of spa management, consulting and development services for hotels, resorts and residences. Press release.
Hyatt Launches World's Largest Focus Group to Tap into Mindset of Today's Traveller
In a continued effort to listen to guests and improve their overall travel experience, on September 26, Hyatt will host The World's Largest Focus Group through a series of online activities grounded in the simple question: "How do YOU travel?" While traditional focus groups tend to happen behind the glass, Hyatt will utilize its social media presence to gain greater consumer insights and ideas about new offerings, amenities and services, as well as continue its consumer listening efforts by engaging with guests in real-time in multiple time zones around the globe. Travel enthusiasts from the U.S., U.K., France, Hong Kong, Australia, Chile and Mexico, along with Hyatt associates from around the world, will lead discussions about travel via Twitter and Facebook, while mining for insights about the experience of today's traveller. The World's Largest Focus Group is the second phase of Hyatt's 18-month listening exercise, which kicked-off with more than 40 facilitated group discussions around the world. The exercise spurred a host of new, well-received offerings, including guest communication cards to encourage dialogue between associates and guests, Hyatt Has It (a service providing frequently forgotten items), high quality, dermatologically sound bath products and new, healthy and balanced menu offerings. Press release.