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Bomb Blast in Luxury Hotel in Myanmar
An explosion has struck one of the most prestigious hotels in Myanmar, wounding one American. A small homemade bomb caused a blast at a luxury hotel in Myanmar's main city, wounding an American guest. The injured American woman was taken to hospital with wounds to her thigh and her hand after the blast ripped through a guest room at the Traders Hotel in central Yangon late on Monday, police said. Her husband and two children were unhurt. "It was a time bomb. It was attached to a clock," said a police official who visited the scene of the explosion. Officials said they had detained a 27-year-old man who previously stayed in the hotel room where the blast occurred. "The man who stayed there before the American family at the Traders Hotel was arrested as a suspect," a second police official said. He said the man was detained early on Tuesday in the southeastern state of Mon. "But it's still early to say he planted the bomb without further investigation," the official added. The wounded guest's condition was improving, according to Police Lieutenant General Min Aung of the Myanmar Police Force's intelligence and security department. "We're still investigating and it's an ongoing process. It's too early to say who is responsible for these acts," he said. Source: News
Accor's Ibis Megabrand Restructure now Paying Dividends
Just two years after Accor revolutionised the hotel sector in Australia by bringing its economy hotels under the three-tier Ibis megabrand, Accor says it has seen a remarkable increase in revenue growth and consumer satisfaction is up over 100% across the Ibis portfolio. In 2011 Accor - the largest hotel operator in Australia and world leader in economy hotels - decided to put Ibis at the core of its economy strategy, rebranding Formule 1 hotels to Ibis Budget and all seasons to Ibis Styles, with the existing Ibis brand retained. The result gave the three-tiered Ibis brand better visibility in the market while introducing greater clarity, consistency and strength to the network. More than just a name-change, the strategy centred around a massive modernising of the brands, with new bedding, newly configured common areas, new food and beverage offerings, and an even stronger focus on customer service. Thanks to a fast-growing middle class of travellers from developing countries and an influx of low-cost airlines entering Australia, the Ibis strategy has proven successful, keeping pace with the evolution of travel by meeting the expectations of the modern, value-conscious traveller. Demonstrating the group's confidence in the economy sector, Accor has this year invested close to $10 million transforming its Ibis portfolio with $3.2 million alone being spent on renovating Ibis Styles Kalgoorlie. Close to $1 million is being spent on upgrading Ibis Budget Melbourne Airport which is set for completion in November 2013, and Ibis Styles Geraldton will show off a $1.3 million renovation in 2014. Revenue growth for Accor's Ibis Budget portfolio has seen 5% revpar growth against relatively flat competitor and market conditions, while consumer satisfaction has exceeded all expectations. Using the worldwide measure of Net Promoter Scores (NPS) to calculate consumer satisfaction, Ibis Budget's NPS scores have increased a staggering 240%. The Ibis family has seen an overall NPS increase of 140% which can be attributed to Accor's investment in upgrading its hotels, its ongoing commitment to improving customer service standards and continued staff training. Pressrelease.
Travelguru Announces Business Relationship with Marriott
Travelguru.com, India's largest online hotel network, announces its business relationship with the international hotel chain giant Marriott International, Inc. This business relationship is being seen as a significant step ahead in online travel industry. Marriott International is one of the leading hospitality brands in the world and has more than 3800 lodging properties in 72 countries and territories. Currently, Marriott operates 21 properties in India with an additional pipeline of 46 hotels and expects to reach its stated goal of 100 open and signed hotels in India in the next few years. The business relationship between Marriott and Travelguru includes featuring all Marriott hotels in India and soon all over the world on Travelguru's point of sales which include Yatra.com and key affiliates like GoIbibo, Thomas Cook, FCM, Kuoni and many more. Commenting on the new association, Mr. Basant Tahiliani, General Manager Partner Marketing & E-Commerce, Travelguru.com said: "We are delighted to announce that Marriott International hotels will now be a part of hotels available on Travelguru.com. This partnership re-affirms the trust and belief of hospitality industry in Travelguru, making us one of the most preferred OTAs among hoteliers and customers alike. Hoteliers are realising the importance of game-changing innovations and uncomplicated solutions offered and provided by Travelguru." Mr. Alexander Pyhan, Senior Director, Global eCommerce Channels APAC & EMEA, Marriott International, said: "We have been looking to further Marriott's online reach in India and the business relationship with Travelguru will help Marriott to expand its online presence in India. We are delighted to work with Travelguru and are confident that the relationship will, no doubt, be a mutually beneficial one." Source: Hospitality-Industry
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