  ResourcesDirectories
News Archive Search |
ehotelier Hospitality News Archives: September 2005Global Hospitality Newsletter: September 30, 2005Hotels spend big to lure guestsUpgrades range from high-tech gadgetry to in-room spa treatments. The hotel business has come roaring back from its post-Sept.11 depression, and travelers are reaping the benefits. As money flows in from the resurgence in travel, hotel owners are spending it on upgrades delayed during the downturn. They're also pouring money into innovations they're hoping will distinguish them from the competition and please finicky customers. "Competition is the toughest it's ever been," says Mike Deitemeyer, president of Omni Hotels, which is spending about $80 million for upgrades this year. By Roger Yu, USA TODAY More... [1085 views] Storytelling and Leadership, Do we have the right storytellers in Hospitality Industry who wants to win?How to choose a leader? It is a very difficult question with a very easy answer – The person who tells a better story? The story can be of corporate success, mergers and acquisitions taking initiative and bring in results for the stakeholders. Written by- - Robin Trehan More... [1102 views] Reports of my death have been greatly exaggerated....Yeoh Siew Hoon reflects on the recent JetBlue drama and concludes, it’s all about giving your customers the choice, even to watch their own impending death. More... [987 views] Details of Hyatt Place Are Revealed: Guest Room Prototype Showcased at Lodging ConferenceNew Global Hyatt Brand Embraces Design, State-of-the-Art Technology and Elements of Sensory Branding for "Select Service" Guest More... [1007 views] 3 Men Held in Hotel Robberies in 9 CountiesThree men were arrested Wednesday on suspicion of robbing 41 midsized hotels from Fresno to San Diego counties, authorities said. Hotels in 30 cities have been robbed since March 14, including 16 in 11 Orange County cities. The most recent robbery occurred in Anaheim on Sept. 21. More... [763 views] Choice Hotels acquires Suburban Franchise SystemsAcquisition Adds 67 Suburban Extended Stay Hotel Units; Nearly 9,000 Rooms Online To Choice System. Choice Hotels International, Inc. (NYSE:CHH) today announced it has acquired Suburban Franchise Holding Company, Inc., and its subsidiary, Suburban Franchise Systems, Inc. With the addition of the 67-property Suburban Extended Stay Hotels chain to the Choice system, Choice enters the economy extended-stay lodging segment and immediately becomes its largest franchisor with nearly 9,000 rooms online. More... [633 views] Motivating a diverse workplace: Maritz Travel launches tool to improve effectiveness of incentive travelMaritz Travel Insight Enables Companies to Offer Choice and Increase Motivational Impact of Travel Rewards to Increase Return on Incentive Program Spend More... [1883 views] Heathrow hotels strike it luckyThe strike by Gate Gourmet, the catering supplier of British Airways (BA), in August and the subsequent walk out of BA’s ground staff, helped boost the performance of hotels in the Heathrow area by over 50%. Using data from our newly launched service Daily HotelBenchmark™ by Deloitte, we examine the impact the strike had on the Heathrow hotel market not just on the major days of the strike but also throughout the whole month of August. More... [507 views] InterContinental appoints Janis Cannon, VP, Brand Management, The AmericasInterContinental Hotels Group, the world's largest and most global hotel company, has named Janis Cannon, vice president, Brand Management, InterContinental Hotels & Resorts, the Americas. In her new role, Cannon is responsible for overseeing and driving the successful implementation of marketing strategies and tactical marketing programs for InterContinental Hotels & Resorts in the Americas to support its short- and long-term growth and profitability objectives. More... [672 views] De Vere confident as sales riseHotel and leisure group De Vere has reported like-for-like turnover rose by 7.3% year-on-year for the 52 weeks to 25 September 2005. However, total turnover declined by 3%, following the sale-and-manage-back of the De Vere Belfry hotel and other disposals made during the year. More... [534 views] NYLO Hotels Launches New Lodging Category - High-End and Highly AffordableNYLO Hotels introduces a new class of hotels featuring loft accommodations, innovative design and affordable rates, the company announced today before an audience of hospitality industry elite at The Lodging Conference 2005, Phoenix, Ariz. More... [551 views] 118 Years of Raffles MagicSingapore’s landmark hotel, Raffles Hotel, celebrated its 118th anniversary on 16 September, with a plethora of exciting activities organized in line with the hotel’s tagline “At Your Service”. More... [685 views] 40 hotels in California robbedCalifornia police ask for help solving 40 hotel robberies. Police were seeking the public's help in nabbing the suspects behind as many as 40 hotel robberies in at least 26 Southern California cities. The robberies were committed at mid-sized hotels from Bakersfield to San Diego during the past six months. Authorities are offering a $20,000 reward for information leading to arrests. More... [494 views] Global Hospitality Newsletter: September 29, 2005Ten Restaurant Trends We HateEpicurious.com lists 10 dining trends we hate .... More... [3178 views] W Hotels is Going aloft: New Starwood Brand to Reach New Heights with Breakthrough Concept in Select Service Category;Stylish Design, Technology and a Hip Urban Attitude to Transform Outdated Hotel Business Segment. More... [1414 views] InterContinental eyes Asia
InterContinental Hotels Group, the world’s largest hotel company by room count, expects to expand in the Americas and Asia over the next three years — mostly through new construction — as it divests hotels in Europe. “We operate in three regions and they are now becoming one congruent system,” said CE Andy Cosslett. More... [822 views] Jumeirah announces comprehensive new distribution strategyJumeirah, the multi award winning luxury hospitality group, has announced plans to create an industry leading sales and distribution platform as part of its recently unveiled international growth strategy. More... [1056 views] Dialing in the VoIP Strategic AdvantageVoice over Internet Protocol has the potential to be the next disruptive technology changing the way businesses communicate. Are you thinking of ways VoIP can bring you competitive advantage? An excerpt from Harvard Business Review. More... [998 views] 2006 Business Travel Costs To Rise 12 PercentThe cost of business travel will increase 12 percent in 2006, Runzheimer International predicted last week. The Rochester, Wis.-based consulting firm said increasing fuel prices would affect all sectors as airlines raise fares further, additional food delivery costs push meal costs up roughly 11 percent and mounting fleet costs drive car rental pricing higher. More... [663 views] Whitbread to streamline HQ functionsWhitbread has announced a restructuring of certain head office functions in a bid to ‘drive efficiencies and improve operating performance’. More... [623 views] Asia Hotel group set to lure Indians: Chinese also targeted to counter slumpAs hoteliers are anticipating a business slowdown next year, Asia Hotel executives hope to pick up the slack by penetrating new markets, particularly well-heeled, big-spending Indians. More... [710 views] Rocco Forte Hotel Ludwig, Munich To Open Spring 2007Rocco Forte Hotel's Munich property, which is due to open in spring 2007, will be called Hotel Ludwig. Hotel Ludwig is one of three properties that Rocco Forte Hotels is currently developing in Germany. The other two are Villa Kennedy in Frankfurt (opening January 2006) and Hotel de Rome in Berlin (opening July 2006). More... [619 views] PATA Gold Awards Now Open to Non-PATA MembersFor the first time, the Pacific Asia Travel Association (PATA) will open its PATA Gold Awards to non-PATA members as well as members. The objective is to strengthen the PATA Gold Awards as the leading travel industry awards for the Asia Pacific region. The deadline for submissions for the 2006 PATA Gold Awards is December 1, 2005. More... [457 views] Malaysia expects increment in tourism receipts and arrivals in 2005The Malaysian government expects total tourism receipts to increase from US$7.87 billion to US$9.25 billion this year. These figures were projected by Deputy Prime Minister Datuk Seri Mohd Najib Abdul Razak. Benefiting from the boom in tourism in Asia, Malaysia is expecting international arrivals to increase by 8.9 percent to about 17.1 million this year. More... [544 views] Hilton International and Expedia Announce Global Distribution AgreementHilton International (HI) today announced a global agreement with Expedia (NASDAQ:EXPE) that allows HI to add over 400 of its properties to Expedia's preferred hotel program. In addition to bringing in-depth content about HI hotels to more than 70 million online shoppers per month worldwide visiting Expedia's numerous points of sale -- including Expedia.com, Hotels.com and Hotwire.com -- the hotel program also provides partners a broad range of promotional and merchandising opportunities. More... [679 views] Global Hospitality Newsletter: September 28, 2005Habits of Highly Successful Hotel Sales PeopleWhy do so many hotel sales people fail or fail to live up to expectations? You know how it goes - a bright person interviews for the job, has a great smile, been 'successful' in other sales positions (always ask for numbers - don't take their word for it) and at the end of ninety days hasn't produced very much. What is the 'tipping point' - that thing or series of things thing that makes one person successful and another less so? When both individuals have been trained in the same manner and have the same skill sets, why does one sales person excel and another languish in mediocrity? What makes the difference between 'average' and 'awesome'? By Carol Verret, Carol Verret and Associates
More... [3401 views] Hotel Industry Sales & Marketing Changing; Rules RedefinedLaurence S. Geller, president and CEO of Direct Strategic Hotel Capital, told attendees at the recent Hospitality Sales & Marketing Association International (HSMAI)/NYU Industry Strategy Conference that: "It's a time for serious urban planning, not for ad hoc rebuilding. There needs to be some cohesive leader to plan for the smart rebuilding of New Orleans, and it's also a time for sophisticated marketing." More... [1387 views] Hellish hotels that make an impressionHotels from hell rather than posh penthouses have proved the most memorable places in which to stay as depicted in films and TV, according to a poll. John Cleese's Fawlty Towers was the favourite hotel, with the Bates Motel in Hitchcock's classic horror film Psycho in second place, according to a recent survey. More... [675 views] General Manager movements at Raffles InternationalRaffles International has appointed four General Managers within its portfolio of hotels and resorts.... More... [1673 views] Solid Performance for Global Hotel IndustryThe global hotel industry is enjoying a growth phase and showing signs of a strong performance recovery – according to a new survey by the UK’s leading corporate travel management company, BTI UK. More... [656 views] Russia's Middle Classes Trip Out Russia’s emerging middle-class is driving annual growth rates of more than 7% in outbound travel, according to a new Pacific Asia Travel Association (PATA) report entitled Total Tourism Russia. PATA’s Strategic Intelligence Centre (SIC) launched the executive summary of the report today at a PATA Travel Mart 2005 educational workshop entitled “Russia’s Potential”. More... [735 views] New luxury business-class airlineEos cleared for takeoff with U.S. government certification and begins accepting reservations for its daily roundtrip service between New York and London. Eos, the first airline focused since inception exclusively on the transatlantic business traveler, announced that it has received its air carrier certification from the Federal Aviation Administration (FAA). The centrepiece of the Eos experience is embodied in the cabin configuration, innovative seat design and service attitude. More... [758 views] Taj Hotels Resorts and Palaces becomes Senior Partner with Cornell's Center for Hospitality ResearchTaj Hotels Resorts and Palaces has become a senior partner with The Center for Hospitality Research at Cornell University's School of Hotel Administration. Under the agreement, Taj Hotels will sponsor a major research project to be conducted by a research fellow at the Center, and Taj CEO and managing director Raymond Bickson will join the Center’s Board of Directors. Taj Hotels is the Center’s first senior partner based in India. More... [639 views] Dramatic Split In Fortunes For London And Regional HotelsThe London hotel industry saw occupancy dive more than 13% during August as the aftermath of July's terrorist attacks took its toll on the capital, according to figures released today by PKF (UK) LLP hotel consultancy services. More... [532 views] The world's most radical hotel comes to World Travel MarketYOTEL - the world`s most radical hotel - will be showcased at this year`s World Travel Market in London in November. An exact replica of the revolutionary hotel room is to be on display at the global business exhibition for the travel and tourism industry. More... [1035 views] Hotel resolves flushing issuesDetroit's Super Bowl headquarters hotel is ready to offer visitors a super flush. The Detroit Marriott Renaissance Center recently completed the installation of new toilets in every one of its 1,298 guest rooms. The Kohler toilets were designed to correct the No. 1 complaint from hotel guests: toilets that flushed incompletely or not at all on upper stories of the 73-story Marriott, Detroit's tallest structure.
More... [589 views] Survey: Chicago hotel is best in U.S.The Four Seasons in Chicago has been selected the best U.S. hotel in the annual survey of readers of Andrew Harper's Hideaway Report, a subscription newsletter for upscale travelers. More... [709 views] Global Hospitality Newsletter: September 27, 2005How much is that high-speed Internet anyway?High-speed Internet access is becoming ubiquitous at mid-range and upscale hotels. What aren't standard are the prices you pay for that access. More and more hotels are offering free wireless access in public areas of the hotel, but what goes on behind closed doors, as in your guest room, is another matter entirely.
More... [1756 views] The Pudong Shangri-La Tower Two debuts creating the largest luxury hotel in ShanghaiShangri-La Hotels and Resorts announces that the five-star Pudong Shangri-La, Shanghai, one of the most highly regarded deluxe properties in China, has completed its US$138 million expansion programme, unveiling a 36-floor new glass tower featuring 375 rooms and suites. The new structure also comprises a range of trend-setting designer restaurants and bars, a grand ballroom, CHI Spa, a Health Club and glassed-in outdoor swimming pool. More... [869 views] Marriott Pulls It TogetherStaff Finds Mission in Race to Reopen Half of New Orleans Rooms More... [781 views] Hurricane Katrina's Impact on the US Lodging IndustrySTR increases RevPAR growth projection for 2005 Smith TravelResearch (STR), the recognized leader in hotel benchmarking, today increased its 2005 RevPAR growth projection for the total US from 7.6% up to 8.2%. 'Despite the obvious attrition from displaced business, the increase in Katrina related emergency travel combined with the relocated meetings demand to other cities will have a meaningful impact on occupancies,' stated Randy Smith, CEO and founder of STR. More... [647 views] London hotels see weak AugustPKF’s latest monthly statistics show that revenue per available room (revPAR) at London hotels fell by 10.1% year-on-year to £65.67 in August 2005. The decline resulted from a 13.2% drop in occupancy to 66.9%, as visitors stayed away from the capital following the terrorist incidents of 7 and 21 July. However, this was partly offset by a 3.6% rise in average room rates to £98.13. More... [601 views] Singapore tourism figures see a 20% boost, but minister warns of increasing global competitionIn the first half of the year, 4.2 million visitors chalked up tourism receipts of about $5 billion, an increase of almost 20 percent compared to last year's figures. Based on this trend, Singapore is on track to achieve its target of 8.9 million tourist arrivals this year. More... [764 views] Lodgian Sells Hotels in Gadsden, Alabama, and Rolling Meadows, IllinoisLodgian, Inc. , one of the nation's largest independent owners and operators of full-service hotels, today announced that it had sold two hotels in separate transactions to undisclosed buyers for an aggregate $6.5 million. More... [464 views] Marriott Hotel Breaks Taboos by Hiring the First Female Door Person in LebanonFor the first time in the history of Lebanon’s hospitality industry, and possibly that of the Middle East, the job of a door person has been filled by a female. Haifa Dargham is now the very first face Marriott Hotel clients see as she opens their car door, greets them with a smile, helps with luggage and welcomes them into the hotel. More... [708 views] Asian Destinations Gearing Up To Tap Lucrative Chinese Outbound Travel Market Utilizing BITTM 2006Malaysia, Singapore, Thailand, South Korea, Laos, Vietnam, Philippines and other top Asian destinations are ramping up to capture the massive Chinese outbound with resourceful strategic plans, many of which include participating at the Beijing International Travel and Tourism Market 2006 (BITTM) More... [502 views] 2005 California Lodging Expo® & Conference November 8-9, 2005CLIA--California Lodging Industry Association (CLIA) and the Asian American Hotel Owners Association (AAHOA) are joining forces to produce the California Lodging Expo® and Conference to be held November 8-9, 2005, at The Westin Santa Clara in Santa Clara, CA. The joint venture was created to meet the needs specific to lodging property owners and operators running businesses in California. More... [642 views] European Airlines to Test Cell Phone InnovationA new technology, expected to be rolled out by late next year, will soon allow European air passengers to use their cell phones. This announcement was made early this week by Geneva-based technology firm OnAir. More... [632 views] Jordan hosts regional conference on tourismIn the fast-changing Middle East where recent developments remain unprecedented by far in many aspects - political, economic, social - in all history, even new partnerships between tourism and the media are being explored in efforts to up tourism. Arabia’s tourism begins to understand a need to approach the media with an open mind and transparency - in good times and in bad, in boom and in crisis. More... [589 views] Global Hospitality Newsletter: September 26, 2005Secret Hotels of ProvenceAffordable, authentic and charming digs in France's most alluring region. Everybody knows about the legendary charms of Provence. The skies are blue beyond compare, and the air is filled with the scent of thyme. Everybody knows that the markets are divine--this is France, after all. Everybody knows that staying there costs a fortune. Or does it? Not necessarily. Read on! More... [1101 views] Roger Aufieri Joins Merritt Hospitality as Executive Vice President and COOMerritt Hospitality, LLC, an independent hotel management company and a wholly-owned subsidiary of HEI Hospitality, LLC, today announced that Roger Aufieri has been named to the newly created position of executive vice president and chief operating officer. He joins the firm from White Lodging Services, where he was president and chief operating officer of that company's hospitality management subsidiary. More... [591 views] For Hotelier, Crisis Is Another Word for OpportunityFor the first few days after Hurricane Katrina hit New Orleans, F. Patrick Quinn III did what he could to help the displaced. He carted food and water to guests stranded at a hotel he owns on the edge of the French Quarter. He even ventured out on a dinghy to help a stranger in a futile attempt to rescue the man's brother, stranded in a flooded section of the city. By GARY RIVLIN, The New York Times More... [854 views] Super-8 shows vast budget hotel potential in ChinaUntil the late 1990s, most travelers and businessmen in China had a limited choice of accommodation: while the lucky few checked into expensive five-star hotels, the unfortunate majority had to brave the musty rooms and surly service of zhaodaisuo, the cheap state-run hostels that traditionally served as a work unit away from home. But surging demand from China's growing band of entrepreneurs and middle managers for quality but inexpensive accommodation is now fueling an investment boom in the country's fledgling economy hotel sector. More... [628 views] Economist Conferences Engage Senior Business Leaders from Around the Region on Branding Strategies for GrowthHigh level delegation addresses challenges of marketing in the Arab world at the first Middle East Branding Roundtable sponsored. Stimulating debate is one of the hallmarks of the Economist Conferences, and their First Middle East Branding Roundtable was no exception. The conference audience hosted more than 100 professionals, representing more than 50 brands. More... [600 views] Malmaison/Hotel du Vin owner makes £24.1mHotel and property group Marylebone Warwick Balfour (MWB) has reported a 51.6% rise in full year earnings before interest, taxes, depreciation and amortisation to £24.1m. MWB’s portfolio comprises the Malmaison and Hotel du Vin boutique chains, MWB Business Exchange serviced offices, the Liberty department store in London’s Regents Street and three individual five-star hotels: the Marriott International Park Lane, the Marriott International West India Quay and the Radisson SAS in Glasgow. More... [571 views] New York: Condominium Conversions Boost the Hotel IndustryIf you have tried to reserve a hotel room this month, you may have been surprised to find very few available. Hotel occupancy is booming in the city, with the occupancy rate for the year close to 90% and the average room rates up by more than 40% since September 11, 2001.The strong local economy, tourists, conventions, and the loss of more than 3,000 rooms to condo conversions are helping the hospitality market flourish. More... [768 views] World Tourism Community Celebrates Travel and Transport, Pays Homage to Jules VerneNational tourism administrations, tour operators, hotels, tourism schools and the media are set to celebrate World Tourism Day, whose theme this year is "Travel and Transport: From the Imagination of Jules Verne to 21st Century Reality", in tribute to the great French visionary and writer. More... [544 views] Report: Hotels are one of few industries benefiting from KatrinaHurricane Katrina may be blamed for rising gas prices, squeezing airlines' bottom lines and agriculture shipping delays, but it has been a boon for one industry: the nation's hotel sector. The lodging industry's leading research firm on Thursday raised revenue growth estimates for the year by more than a half-percent as a result of Katrina, adding to what already was expected to be the sector's best year since 2000 when the industry profited $22.5 billion on $113.7 billion revenue. More... [483 views] New Zealand: here's plenty of room for the innThe InterContinental Hotel chain is eyeing New Zealand as a growth prospect. InterContinental's manager for New Zealand and the South Pacific, David Shackleton, said the group was talking to developers about building new hotels in New Zealand. Though not keen to divulge details, Mr Shackleton said he wanted several hotels built within the next few years. More... [637 views] Australia: Gold Coast Expects Another Bumper SeasonThe Gold Coast has retained the title of Queensland's number one holiday destination, and industry officials say we can expect another bumper summer season. According to Tourism Australia's national visitor survey, 827,000 international tourists visited the Coast in the 2004-2005 financial year, an increase of 9 per cent in a year. More... [511 views] Choice Hotels Canada brings back "Stay Twice. Earn a Free Night" promotion this fallThis fall, Choice Hotels Canada (CHC) brings back its popular “Stay Twice. Earn a Free Night.” promotion. With this promotion, travellers qualify for a free night’s lodging after two separate stays at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge or Rodeway Inn brand hotels in Canada. In the past this has been one of Choice’s most successful campaigns. More... [713 views] More tourists but less business for Sri Lanka hotels - officialsMore tourists are visiting Sri Lanka despite the tsunami that devastated coastal hotels but they are spending shorter holidays, slowing a recovery of the battered hospitality sector, officials said. The industry could suffer further if there is an outbreak of violence in the lead-up to the presidential vote on Nov 17, but officials said they expect a peaceful campaign. More... [459 views] Homewood Suites by Hilton Gets Cozy in Canada with Nine New Hotels PlannedHomewood Suites by Hilton Gets Cozy in Canada with Nine New Hotels Planned. Homewood Suites by Hilton®, a leading U.S.-based brand of upscale all-suite, residential-style hotels introduced in 1989, is bringing more of the comforts of extended-stay lodging to Canada. More... [528 views] Global Hospitality Newsletter: September 23, 2005World's Most Expensive Resorts 2005Glorious sunsets, pristine beaches and sweet evening breezes may be naturally free, but they can sure cost a lot of money. The irony attached to many of the world's most beautiful resorts is that they are in places so remote that for centuries they were known primarily to their indigenous people, pirates and castaways. For non-natives, these were places to escape from, not travel to. And certainly, if any unlucky seaman found marooned in the Maldives in the 18th century was told that in the 21st century people would be willing to pay $10,000 to spend the night there, not to mention thousands more to travel there, he would have thought you had been spending too much time at the grog barrel. By Sophia Banay, Forbes.com More... [2855 views] At Marriott, a Massive MakeoverCEO Bill Marriott discusses plans to refurbish well over 600,000 rooms. It's a big move, he admits, but the chain's upstart rivals make it essential More... [1315 views] The Accuracy of Hotel BudgetsGoing into 2004, most U.S. hotel managers were hopeful for a continuation of the industry turnaround that began in the third quarter of 2003. After three consecutive years of declining revenues and profits, hotel operators were quite optimistic and anticipated strong increases in revenues leading to double-digit growth in profits for 2004. Were these expectations met, or do hotel managers need to scrape the paint off their rose colored glasses? By Robert Mandelbaum and David Murff - The Hospitality Research Group More... [817 views] Eisner to receive Lifetime Achievement AwardMichael D. Eisner, CEO of The Walt Disney Company, will be honored at the 5th Annual Americas Lodging Investment Summit (ALIS), January 23-25, 2006, at The Westin Century Plaza Hotel & Spa in Los Angeles, Calif. Eisner will receive the prestigious ALIS Lifetime Achievement Award in recognition of The Walt Disney Company's accomplishments in the lodging and tourism industries, and Mr. Eisner's commitment, leadership, and service to his many philanthropic interests. More... [432 views] A Harsh Fight Over the Fate of a Stately Old HotelThe Belleview Biltmore Hotel still exudes some of the grandeur of a time when tycoons like its builder, the railroad magnate Henry Plant, spared little expense to entertain visitors. There is a ballroom with a stained-glass ceiling, a hidden stairway for children and their nannies, and hallways wide enough for hoop skirts. But the romance of the hotel has faded, replaced by an acrimonious fight over whether it should be saved. By LYNN WADDELL, The New York Times More... [544 views] Baymont opens 100th franchise locationMarking a significant milestone for its franchise program, La Quinta Corp. proudly announces the opening of its 100th Baymont-branded franchise property. The Baymont Inn & Suites-Las Vegas Nellis is the brand's first location in the Las Vegas market. More... [431 views] Do You Live An Intercontinental Life?InterContinental Hotels & Resorts announced today it will launch a new global brand advertising campaign on 26 September. InterContinental’s new advertising campaign is the result of positioning work that has been ongoing since late 2004. The brand’s new tagline challenges its audience to answer the question, “Do you live an InterContinental Life?” More... [987 views] Improved HotelBenchmark™ website launchedThe HotelBenchmark™ Survey by Deloitte is delighted to announce the launch of its redesigned and improved website now available at HotelBenchmark.com. The new version replaces the old site with user-friendly navigation, easy to understand content, advanced searching facility and a more attractive look and design. More... [726 views] New Survey Confirms Escalating Gasoline Prices May Affect Future Travel PlansA new national survey of active travelers has revealed that fully 53% say their travel plans would change if gasoline prices reach $3.50 per gallon. Among them, 26% said they would "drive a shorter distance on vacation." More... [816 views] Corinthia Hotels International sales force gears up for major push worldwideCorinthia Hotels International recently held its annual sales conference, bringing together representatives from CHI`s regional sales offices in major tourism generating markets , including the US, UK, Germany, France and Italy, and the various sales managers from CHI`s 20 hotel properties worldwide. More... [547 views] ResortCom International Names Mike Fitzgerald Vice President of Resort OperationsResortCom International LLC has named Mike FitzGerald as its new Vice President of Resort Operations. ResortCom International provides the vacation ownership and resort industry with financial and resort operations services. The company also has offices in Fort Lauderdale, Florida. More... [524 views] Accor adds three luxury hotels in ChinaAccor continues its rapid expansion in China with the signing of management agreements for three hotels, including two new Sofitels , in the Shanghai area and in Guangzhou. Sofitel Guangzhou will be Accor`s first Sofitel in one of southern China`s main commercial hubs. More... [607 views] Thailand Launches International Competition for Building Memorial to Commemorate Tsunami DisasterThe Government of Thailand will soon build a memorial to commemorate the devastating December 2004 Tsunami that claimed thousands of lives across South and Southeast Asia. More... [555 views] Google Apparently Planning Wi-Fi ServiceAs earlier rumored, Google is preparing to launch its own wireless internet service, Google WiFi, according to several pages found on the company's Website on Tuesday, writes Reuters. More... [686 views] Global Hospitality Newsletter: September 22, 2005When Times Get Tough…Get Tougher!Sell Harder Before You Cave-in on Rates. When times get tough, natural human tendency tempts hoteliers to reduce rates in order to drive more business. At least that’s the general idea. Over and over again, this can of worms rears its ugly head every time there is a dip in occupancy. Caution…use some serious thought and harder selling before you cave-in on rates. If you don’t you may be setting yourself up for longer term disappointment. By: Neil Salerno, The Hotel Marketing Coach More... [1424 views] Hotels get more eco-friendlyMost people do not change their bed sheets every evening, but at hotels business travelers expect fresh linen every night -- a practice that takes its toll on the environment. Hotels are a significant contributor to global warming. Aside from linen, hotels have plenty of other dirty laundry to deal with, as well as water and waste. More... [829 views] Expedia boss Barney Harford to speak at Wired 2005Barney Harford - President, Expedia Asia Pacific – joins an extremely strong line-up of travel technology leaders at Wired 2005: Asia Travel Matrix, the region’s benchmark online travel marketing, distribution and technology conference. Harford, who is also a board member of eLong, the Chinese retail travel website, joins the likes of keynote speaker Kwek Leng Beng, Executive Chairman of Hong Leong Group, plus 40 other travel industry innovators. More... [748 views] Singapore hotels too cheap for own goodSingapore is fast getting a reputation as one of the world's prime bargains for cheap hotels. Not cheap and tawdry, mind you, but cheap yet swank. Rock bottom prices may be pulling in those who love a five-star pampering, but hoteliers warn it is hurting the industry's long-term viability. Consider the travelling habits of Dubai native Ahmed Tawfiq, a technical support and operations manager. More... [972 views] Marriott Unveils Hot New Room Design @ the mSpot"m" marks the spot. Marriott International, Inc. today pulled back the curtains to reveal the mSpot, the hippest and most entertaining billboard ever to take on the bright neon of Times Square. Celebrating the company's hip new room design for its Marriott Hotels & Resorts brand, including the irresistible and luxurious Revive(R) Collection bedding, the mSpot is a four-day extravaganza complete with sizzling musical acts. More... [1069 views] Holiday Inn Hotels and Resorts Debuts Niche Hotel ConceptsGeneration X and family travelers have new homes within the Holiday Inn family From its annual Americas Investors and Leadership Conference, InterContinental Hotels Group (IHG) today unveils two niche hotel concepts within the Holiday Inn(R) Hotels and Resorts family of brands geared towards Generation X and families. Holiday Inn is repositioning its Holiday Inn Select(R) line extension for Generation X and is introducing a new Holidome(R) Recreation Center model for family leisure travelers. More... [780 views] Heyday for Australian hotels as demand ramps up rates and revenueHotel occupancy rates and revenue are set to rise in key Australian markets up to at least 2008, according to hospitality consultants HVS International. More... [569 views] Travelocity Homepage Ads to Have Personal TouchTravelocity will soon launch the next phase of a personalization effort with an ad on the site's home page offering travel deals based on the visitor's identity, writes DM News. The concept is similar to Travelocity's two-month-old system of serving ads based on the site visitor's geographic location, according to IP address. Travelocity's efforts point to increasing sophistication in making e-commerce personalized and customer-relevant. More... [618 views] Four Atlanta Hotels partner to create "Convention Collection"Four of downtown Atlanta's premiere hotels announced the creation of "The Convention Collection at Centennial Olympic Park," a group of partnering hotels modeled after the "hotel collection" groups created in convention cities such as Boston and New Orleans. More... [586 views] Mega theme park resort to be built in ‘Dubailand’A mega theme park resort will be built in the Gulf emirate of Dubai at a cost of seven billion dirhams (1.9 billion dollars), developers have said. More... [859 views] Red Lion Hotels Launches New Brand Image and Outlines Growth InitiativesWestCoast Hospitality Corporation announced an aggressive growth plan to expand Red Lion Hotels into over 100 markets in the next five years. Leveraging its strength in the Western U.S. market, the initial focus will be to expand the brand into new cities in California, Arizona, Colorado, Minnesota and Texas. More... [502 views] Bulgaria Joins Newly Formed Balkan Hotel AllianceA Balkan Alliance of Hotel Associations has been established in Macedonia's Ohrid, the Bulgarian National Radio announced. The alliance that will be seated in Ohrid was created with the active participation of the Bulgarian Union of Hotel Owners whose representative Blagoy Ragin was named first chairman of the organisation. More... [491 views] Sheraton Laguna Nusa Dua Happily At Top of ClassSheraton Laguna Nusa Dua in Bali recently earned “2004 Best in Class” honours in the Star Voice Starwood Engagement Index, indicating the resort is a preferred work environment for its staff. More... [681 views] World Travel & Tourism Council Launches New Long-term Forecastfor UAE Travel & Tourism PotentialThe World Travel & Tourism Council (WTTC) presented at the Dubai Cityscape Conference, the results of its special UAE forecast update, produced by Oxford Economic Forecasting (OEF), to reassess the impact of new Travel & Tourism products/resorts being developed in the UAE, which are expected to transform the country’s Travel & Tourism economy. More... [643 views] Global Hospitality Newsletter: September 21, 2005Rethinking Company LoyaltyThese days, your best workers are likely to show more loyalty to their careers than the company. What's needed, says this Harvard Management Update article, is a new view of loyalty and its meaning to employers and employees. More... [1755 views] Hoteliers Prepare Systems For ChangeWeb services, self-service, and centralized systems let companies offer better service and handle growth. Whether hotel companies want to build a foundation for customer self-service or scale to support more properties, technology innovation is key. Approaches range from complex middle- ware to a vast service-oriented architecture, but the goal is the same: to easily plug new applications, services, and even properties into an IT environment. More... [766 views] Gomez Performance Index For Hotels: August 15 - September 15, 2005The prevailing goal for hoteliers in the Performance Index is overall consistency. With a few notable exceptions, the benchmarked sites on our index demonstrate very predictable average application speeds and success rates. More... [541 views] New Orleans Hotels open doors, but not to touristsThe city's famous hotels are starting to reopen, but like New Orleans itself, business as usual is a long way off. At the Royal Sonesta Hotel on Bourbon Street, travelers must step through two containers of cleaning solution before entering the lobby. At the W New Orleans Hotel downtown, guests are greeted by a guard wearing combat fatigues and toting an assault rifle. The guests aren't the normal crowd of tourists and merry conventioneers, either. They're relief workers, police officers, soldiers and news reporters and, for now, they're about the only people who can claim one of the scarce rooms available. More... [722 views] Domina Hotel Group complete management agreement for 7 hotels in ItalyDomina Hotel Group has completed an agreement with Domina Vacanze S.p.A. to manage 6 hotels under its mid-scale Domina Inn Hotels brand and 1 hotel under its upper-scale Domina Hotels & Resorts brand. All properties are located in Italy. More... [672 views] Hotelier plans Four Seasons project in MalaysiaThe Singaporean hotelier Ong Beng Seng and CapitaLand plan to enter a joint venture with a Malaysian sultan to build a $265 million Four Seasons hotel and apartment complex in Kuala Lumpur, taking advantage of rising property prices and tourism More... [1100 views] Dusit establishes Training and Development CompanyThe Dusit Executive Development Center (DEDC), a subsidiary of Dusit Thani Public Co., Ltd., was recently established to provide top-level executive training and development courses. These consist of customized programs, specially designed to provide higher learning to individuals and various organizations in the hospitality and hospitality-related businesses. More... [583 views] Abu Dhabi plans to build $11b new hotels by 2010The Abu Dhabi Tourism Authority (ADTA), which was created last year to develop the emirate's tourism infrastructure and market the emirate as a tourism destination, is talking about ten new hotels by 2010 and 17,000 rooms in the next decade with around 45 per cent built as five-star. More... [796 views] Hilton Selected as Operator of 1,100 room Convention Center Hotel in Downtown Los AngelesAEG Breaks Ground on $1 Billion Sports and Entertainment District in Downtown Los Angeles; Hilton Selected as Operator of 1,100 room Convention Center Hotel More... [653 views] Google Could Bid on AOL to Thwart MSN DealGoogle may bid for America Online in a move to prevent a Microsoft takeover and protect some $382 million in annual search-related revenue that Google gets as its share from AOL, its biggest partner, according to at least one analyst, writesCNET. More... [622 views] Mandarin Oriental Hotel Group Appoints Catherine MartelMandarin Oriental Hotel Group has announced the appointment of Catherine Martel as Director of Communications for Europe. Ms Martel brings more than six years of communications experience to her new role and was most recently working at the Four Seasons Hotel George V, Paris, as Director of Public Relations and Assistant Director of Catering Sales and Events. She will be based in the Group's corporate office in London and will be responsible for developing a stronger communications strategy in Europe for the growing luxury hotel brand. More... [725 views] Kor Hotel Group takes on the east coast with management of two renowned hotelsKor Hotel Group, the Los Angeles-based luxury hotel operator, has extended its artful management skills to the east coast, assuming responsibility of two well-known boutique properties. Kor began management of Tides Hotel, the historic Art Deco property in South Beach, Florida, in November 2004 and of The Jefferson, the AAA Four-Diamond, 100-room hotel in central Washington D.C., in June 2005 More... [528 views] Global Hospitality Newsletter: September 20, 2005Promoting the dining experience by matching expectationsWill the twain ever meet between Customer expectation and what a restaurant offers that Customer? Distinction in the competitive food and beverage realm is the key ingredient. The essentials from the Customer perspective are quite straight forward. They want to know that the food is good, that the service is reasonable, that they will be safe, dining in a clean establishment, where what they pay represents value. The restaurant operator wants to engage the customer, respond positively to their expectations, gain their loyalty and market that success, thereby increasing covers, traffic, and, of course, revenue. By John R. Hendrie, CEO, Hospitality Performance, Inc. More... [1051 views] Search Engine Marketing in HospitalitySearch engine marketing is an essential component of the hotel direct online distribution strategy. According to Forrester research about 80% of overall website visits begin in a search engine or a directory service. Many other surveys also show that up to 85% of Internet users rely on search engines to locate relevant information on the Web (e.g. Google, Yahoo, MSN, etc). By Max Starkov and Jason Price More... [940 views] design hotels tours China!The international lifestyle hotel group design hotels(tm) is coming to China to soak up some of the creative energy as well as share some of its own. We are pleased to announce a series of events to be held in three of the country's most buzzing metropolises later this month: More... [657 views] Mandarin Oriental to Manage CityCenter's Anchor HotelThe prestigious Mandarin Oriental Hotel Group will manage the hotel anchor at the $5 billion CityCenter project on the Strip, MGM Mirage officials announced Thursday. Mirage Resorts President Bobby Baldwin, who is overseeing the CityCenter project, said the local Mandarin Oriental will at least be on a par with the Bellagio and will serve as a magnet for visitors who want a more intimate vacation experience than a 4,000-room hotel-casino can offer. More... [790 views] A feast of hotel guest reviews, but watch out for bad applesEverybody has their opinions, and now they're easier than ever to share. But you need to consider the source.You too can be a travel writer, thanks to a growing number of travel websites. Now the average traveler can post thoughts on and reviews of hotels on sites that draw millions of readers. More... [795 views] Confronting 'Search And Switch': Cornell Research Report Proposes 'Exotic Option' For Hotel ReservationsGiven the many internet sites offering discounted hotel rooms, price-driven customers have adopted a 'search and switch' approach to hotel reservations. Guests make a room reservation, but then keep searching the internet for a lower rate-thereby depriving hotels of control over their distribution system. Because of that model, hotel chains are seeking ways to discourage "search and switch" so that they can maintain their pricing structure. More... [792 views] 5th International Hospitality Forum opens Today in AmmanSome of the world's leading food service, catering and hospitality businesses will be showcasing their latest offerings at the 5th annual International Hospitality Forum (IHF), which opens here on Today.. The three-day forum, which brings together over 130 companies in the field, will be introducing the services, talent and creativity of those in this fast-developing hospitality industry. More... [489 views] South Africa: Jobs galore as hospitality industry boomsHospitality is one of the fastest-growing sectors in the country. It was recently announced in parliament that 20 000 jobs had been created in the hospitality and tourism sector over the last year. And with 2010 less than five years away, a career in the hospitality industry could be a viable career choice for school-leavers looking More... [714 views] InterContinental Le Vendome going worldwidelevendomeberut.com is the new address of luxury experience on the World Wide Web. The new InterContinental Le Vendôme’s website invites its visitors to a virtual experience of its distinctively refined interior and unmatchable personalized service that this top luxury boutique hotel prizes itself for. More... [664 views] Second Arabian Hotel Investment Conference scheduled for 2006Following the success of the first Arabian Hotel Investment Conference, launched in Dubai this April, organisers are evaluating delegate survey responses to fine-tune content of the second event, scheduled for April 29 – May 2, 2006 at the Madinat Jumeirah. More... [510 views] Raffles, Amex launch luxury suites for elite cardholdersFor the times when the luxury of a run-of-the-mill suite at Raffles is not quite enough, Raffles International and American Express yesterday launched their exclusive range of Centurion Suites. The suites will be present in eight Raffles hotels and resorts at seven destinations across the world. Raffles said that the suites will offer the ultimate in luxury service and amenities and will be reserved for American Express Centurion cardmembers. More... [779 views] Sofitel apprentices cook up culinary award successAcademy Sofitel apprentices come up trumps at the 20TH Annual Daryl Cox Memorial Apprentice Culinary Competition. Accor’s prestigious five-star hotel brand Sofitel is much more than just the flavour of the month, winning three awards at the national Daryl Cox Memorial Apprentice Competition held in Melbourne. More... [577 views] InterContinental Hotel Group to expand China businessAs China's business travel thrives and Beijing Olympics approach, the hotel group fastens their pace into China. Intercontinental Hotels Group carried out a roadshow in Hong Kong, Shanghai and Beijing. Represetatives from the Chinese mainland, Thailand, Spain and Britain conferred with local business people and travel agencies, promising for quality service in their hotels. More... [692 views] Global Hospitality Newsletter: September 19, 2005Hotels at bottom for productivity.The hotel industry is the only sector to have declined in productivity over the last four years, positioning it last in an index prepared by NTC Research for Deloitte. The Deloitte productivity index records changes in output per head for European businesses based on employment and activity levels. An index of 50.0 represents no change in productivity, with scores above that mark demonstrating an increase and scores below indicating a decline in productivity More... [1010 views] Principles Make The BrandBranding is personal. It doesn’t exist separate from the people who create it, but is their creature, designed for purchase by other human beings. What appears self evident belies the deeper point. In the same way that life force animates your physicalbody, life principles infuse energy into your brand. Make no mistake. Branding is an act of meta physics. We don’t do anything without reason and what we sell reflects our inner truth with mirror clarity. With that as a basis, then, reveal, clarify and embrace your principles as the starting point of your Brand. By Rick Hendrie, President – Remarkable Branding More... [1045 views] 286 Hotels on Gulf Coast Devestated By Hurricaine KatrinaLodging Econometrics (LE), the Industry Authority for Hotel Real Estate, has announced in the first-available comprehensive study of the impact of Hurricane Katrina, that a total of 286 hotels in the Gulf Coast states of Louisiana, Mississippi and Alabama having a total of 45,832 rooms have reported service interruptions and damage so severe that they are no longer accepting reservations from the traveling public. More... [625 views] Great New England InnsLike Paris in the spring time, New England in the fall is a kind of perfection. Its gold and red leaves, its brisk winds, the crunch of frosted dew underfoot, the sight of a football spiraling across campus, the last chance at sunshine and warmth before the onslaught of winter. And, of course, the pleasure of waking up beneath a quilt to the smell of pancakes, coffee and bacon in a New England inn. By Sophia Banay, Forbes.com More... [541 views] InterContinental makes a resort splash in ThailandTHE announcement of not one, but three InterContinental resorts in three key Thai leisure playgrounds Samui, Pattaya and Phi Phi Island signals that the brand is at last making headways as a contender for the segment. More... [802 views] Home alone, counting my blessings if not my fortuneYeoh Siew Hoon prepares for a world swamped by empty-nesters and globe-trotting grannies
More... [661 views] De Vere, Hyatt, Dorint, Express By Holiday Inn Rank Highest In European Hotel Guest SatisfactionHotel chains De Vere Hotels, Hyatt Hotels & Resorts, Dorint Hotels & Resorts and Express by Holiday Inn rank highest in satisfying guests, according to the J.D. Power and Associates 2005 European Hotel Guest Satisfaction Index StudySM released today. More... [739 views] Orient-Express Hotels Appoints New Chief Financial OfficerOrient-Express Hotels Ltd , announces the appointment of Paul M. White as Vice President - Finance and Chief Financial Officer of the company. He will replace James G. Struthers who has held the position since April 2000. More... [591 views] Visa Asia Pacific Launches First-Ever Free Internet Vulnerability Scanning and Security Assessment ServiceService will help processors and merchants comply more readily with global security standards More... [512 views] London tourism to outperform 2004The London tourist industry’s record first half of 2005 will help it stave off the current sluggish period, the Tourism Industry Emergency Response (TIER) group has claimed in its research into the impacts of the 7 and 21 July incidents. The research shows visits increased by 12% to 11.3 million and overall spending was up by 13% over 2004 in the first half of this year. More... [484 views] Esther Rodriguez Appointed Vice President, Controller for Benchmark Hospitality InternationalBenchmark Hospitality International has formally announced the promotion of Esther Rodriguez to the position of vice president, controller for the leading hospitality management company. Burt Cabañas, chairman and chief executive officer, made the announcement. More... [592 views] Le Meridien Asia Pacific Intensifies Its Brand Awareness Campaign with the Launch of New Television CommercialsThe Asia Pacific TV commercial kicks off in September 2005 with a high impact campaign on CNN, Discovery, National Geographic and BBC, reaching over 20 million viewers in key cities across the region, ensuring widespread coverage amongst its core target audiences. More... [667 views] South Africa welcomes record number of touristsA record 1 795 989 foreign arrivals were recorded in South Africa for the first three months of this year, which was a 10.3 percent increase on the same quarter last year, South African Tourism said on Thursday. More... [532 views] World Travel & Tourism Council issues call for entries for 2006 Tourism for Tomorrow AwardsThe World Travel & Tourism Council (WTTC) today issued a call for entries for the 2006 Tourism for Tomorrow Awards. The Awards, previously run by British Airways, promote and encourage best practice in Travel & Tourism all over the world. More... [549 views] Global Hospitality Newsletter: September 16, 2005Planet Hollywood Resort & Casino previews its new lookPlanet Hollywood Resort & Casino released a first look at the designs for the much anticipated renovations of the Aladdin. The exciting new interior drawings revealed today were created by Terry Dougall of Dougall Design and include renderings of the sleek new lobby, a complete transformation of the casino floor, the VIP check-in area, the Race and Sports Lounge, and a model of the retail shops. More... [582 views] Where Has Service Gone?It's not so much that service is broken as it is the lack of passion and focus behind it that's missing. I don't think budgets are trimmed. I think they are misaligned. Too many resources are placed into programs designed to make-up for poor product design and/or lack of talent to relate to the customer. Money is too often spent on the 'icing' without any concern for what's in the 'cake'. No amount of slick advertising, image campaigns or PR will make-up for an average product or for people who don't care about what they do. By Michael Chaffin, GM, Keyah Grande More... [1602 views] Fairmont Hotels & Resorts: First Luxury Brand To Announce Free High Speed Access Across CollectionStarting Jan 1, 2006, complimentary high-speed Internet access will be available to members of Fairmont President’s Club (FPC), the company’s frequent guest loyalty program. Membership is complimentary, and guests can enroll at the time of reservation or online at their convenience. More... [636 views] China's consumer market - opportunities and risksA hallmark of a modern, affluent economy is the rise of consumer spending on non-essential services including tourism. In 2003, 20.2m Chinese left the country to travel abroad, up from 8.4m in 1998. Industry experts expect this number to rise substantially in the next few years due to increased spending power, a possible revaluation of the Chinese currency and relaxed government rules concerning travel abroad. More... [704 views] Retaining Employees Now a Bigger Issue than Food Cost for Many RestaurateursWait tables for a year, and your boss might send you on a beach vacation. Or work in the kitchen, and the restaurant owner might offer your dog medical benefits. Those are just two examples of how restaurants in Columbia and the nation are coping with their No. 1 concern: recruiting and keeping workers. Nationally, the restaurant industry -- known for its high turnover rate -- is in a bind. The industry is expanding faster than the number of workers available, and people look for more high-paying jobs as the economy heats up. More... [1217 views] Choice Hotels Board Elects Daniel M. Head Vice President, Corporate & Business StrategyChoice Hotels International, Inc. announced that its Board of Directors has elected Daniel M. Head to the position of vice president, corporate and business strategy. Head, 42, joins Choice from BearingPoint, where he served as managing director. He reports to Joseph M. Squeri, executive vice president and chief financial officer. More... [527 views] Target market segments identified for Hotel Mobile ApplicationsLocation based services (LBS) have been the focus of many developments exploring the general tourism experience . From a market perspective where a perceived low value of LBS to customers lingers, revealing hotel guest preferences should help customise products and services to target specific segments. Additionally, if tourism information providers can optimise the information delivery, then there is less confusion and information overload for the customer. More... [703 views] Dutch Hotel Industry Yet To Recover from RecessionThe gross operating profits are still 25% below the level of 2000. This is shown in the HOSTA 2005 report, published by Horwath Consulting. The hotels lowered the prices yet again, but regained only part of the hotel guests. The average room occupancy increased, from 65% to 67%. The average room rate however decreased again, from € 102 to € 98. For 2005 and 2006, a slow growth is expected. More... [609 views] South Africa: Moribo Checks Into Hospitality Game By Pocketing IFA Hotels & ResortsMoribo Leisure has wholly acquired IFA Zimbali Lodge and IFA Hotels & Resorts in a R105m deal that sees the gaming group reverse list into the hotels and resorts group and execute a share consolidation. More... [491 views] Businesses continue move to Internet sites for travelAs the Web savvy of workers grows, so does the appeal of such major online travel services as Expedia, Travelocity and Orbitz.Each has opened business portals in recent years, and today a larger percentage of employees of small- and mid-sized companies use them, changing the cost of business travel. More... [651 views] Carlson Hotels Worldwide tests in-room accessibility kits that assist guests with dwarfism and other physical limitationsFor most travelers, visiting a hotel is a common occurrence as they approach the front desk, push elevator buttons, latch the guestroom door, hang up their clothes and sit on the bed. For one in 1,000 guests who are short statured (4'10" or shorter), however, this everyday event is filled with a variety of obstacles and safety issues the average hotel guest never encounters. More... [890 views] Global Hospitality Newsletter: September 15, 2005Cendant transitions into hotel managementCendant has spent $100m cash getting into upscale hospitality, buying the Wyndham brand and franchise system in a deal which also gives it worldwide rights to develop Wyndham-branded timeshare. It is buying franchise agreements for 82 hotels and management contracts on a further 29 from venture capitalist Blackstone, which bought Wyndham International earlier this year in a deal worth $3bn+. More... [793 views] Demand Pushes Ext. Stay Hotels To Keep MultiplyingExtended stay hotels in the past year have gained in all areas of performance, while the robust property-development pipeline—which has grown at a staggering pace throughout the past decade—continues to give buyers enough supply to satisfy demand. More... [611 views] Mandarin Oriental Hotel Group voted top choice by discerning readers of Conde Nast Traveller, UKMandarin Oriental Hotel Group has been recognised as one of the top global luxury hotel companies in the annual Reader’s Choice Awards of Conde Nast Traveller, UK. The Group was awarded eight accolades, including winning three categories outright. This amounted to more than any other hotel company. More... [879 views] myhotels receive reservations via SkypeA great breakthough in technology has occurred. With the use of a great piece of software you can now make phone calls to friends, family, loved ones and colleagues at no cost whatsoever. In laymans terms – its free. More... [1352 views] General Manager movements at One&Only ResortsMauro Governato, Jan Tibaldi and Gerárd Sintes on the move..... More... [1405 views] Food Tourism is on the boilLike never before, holidaymakers are choosing where they go by what they can put in their stomachs – and catering for them is now top of the menu for tour operators and destinations. Fiona Jeffery, Group Exhibition Director of World Travel Market, who undertook the independent research with 2000 people throughout the UK of all ages and socio economic groups, said: “Food tourism today is where eco-tourism was 20 years ago; people are starting to take an interest. More... [912 views] IHG's Americas region sets new company record for franchise growth and number of Crowne Plaza Hotels & Resorts licensed in a quarterInterContinental Hotels Group's Americas Region 2nd Quarter Results Show it Continues to Execute Against its Franchise and Management Growth Strategies; As reported in the IHG Plc. 2nd Quarter stock exchange announcement issued on September 8th, the Americas region of InterContinental Hotels Group, (IHG) , the world's largest and most global hotel company, continues to show great momentum as it executes against its franchise and management growth strategies. More... [564 views] Meeting Industry is 29th Largest Contributor to the U.S.Gross National ProductThe Convention Industry Council’s 2004 Economic Impact Study shows the strength of the industry More... [661 views] Jumeirah dominates awards in UK and Asia PacificJumeirah, the Dubai-based luxury hospitality group, swept the boards in its categories at the Business Traveller awards ceremonies in Hong Kong and London. Jumeirah was named ‘Best Business Hotel Chain in the Middle East’ at the Business Traveller UK Awards ceremony that took place in London yesterday. In addition, two of Jumeirah’s hotels in Dubai, Jumeirah Beach Hotel and Jumeirah Emirates Towers, received top accolades. More... [689 views] Berlin: 150,000 World Cup Hospitality-Tickets soldSome 150,000 of the so-called Hospitality-Tickets for the World Cup 2006 have already been sold, the company that has the marketing rights for the tickets said on Tuesday. iSe, who are believed to have paid some 180 million euros for the rights to organise and sell the hospitality packages, said that VIP packages for many stadiums, like Berlin, Kaiserslautern, Frankfurt, Nuremberg and Leipzig, are already sold out. More... [512 views] Travel Industry to Unveil Online Job Bank for Workers Displaced by Hurricane KatrinaThe Travel Industry Association of America (TIA), in partnership with the Travel & Tourism Coalition and the Travel Business Roundtable, will unveil a new online job bank to help workers displaced by Hurricane Katrina find new employment as soon as possible. More... [532 views] Carlson Hotels Worldwide Diversity Initiatives are integral to the company's business strategyPrograms Go Beyond Traditional Areas of Recruitment and Training. For many years, hotel companies viewed diversity programs as important, but hardly imperative. Yet profound demographic changes in the U.S. and around the world are driving recognition that diversity is more than simply the right thing to do. More... [521 views] Six Senses Spas Named in Spa Finder Readers’ Choice Awards Poll for World’s BestSix Senses Spas were honoured by prestigious Spa Finder at its 2 005 annual Reader’s Choice Crystal Awards. Spa Finder CEO and Chairman Pete Ellis presented the awards to the world’s best spas, by continent, as determined by visitors to their Web site and readers of Luxury SpaFinder Magazine. More... [613 views] Spa Indochine at Hotel de la Paix to host Working Artists RetreatSpa Indochine, a luxury spa in the new five-star Hotel de la Paix in Siem Reap, Cambodia is fast gaining recognition in the industry for its unique therapeutic treatments. An innovative visiting Master-in-Residence programme at Spa Indochine invites therapeutic experts to instruct or train guests on particular lifestyle enhancing fields, providing guests with the chance to improve or learn new skills with likeminded people. More... [501 views] MGM MIRAGE Media Advisory UpdateThe following is a summary of current MGM MIRAGE facts related to the recovery and rebuilding after Hurricane Katrina..... More... [538 views] Global Hospitality Newsletter: September 14, 2005Four Seasons Hotel Hong Kong Now Open"Four Seasons has made dramatic entry into another of the world's great cultural and business centres, heralding a new generation of luxury hotels in Hong Kong," said Wolf Hengst, president, worldwide hotel operations, Four Seasons Hotels and Resorts. "We are delighted to fly the Four Seasons banner in this city, and bring our anticipatory service to business and leisure travellers alike." More... [871 views] The world's top tennis stars shine again at Shangri-La Hotel BeijingFor the second consecutive year, Shangri-La Hotel, Beijing has been nominated as the official hotel to host the world’s tennis superstars for the 2005 China Open Tennis Tournament, to be held at the Beijing Tennis Centre from September 10 to 25, 2005. More... [647 views] D’MA Pavilion Bangkok Hotel is favored by Pelican System In Dealing with Travel AgentsD’MA Pavilion Hotel, a 4-star hotel in Bangkok, once again announces ‘online contracting’ capability for travel agents and corporate clients, as it renews its contract with Pelican System, developer of hotel reservation software. More... [475 views] Edward Rohling Elected CEO and Board Member at LodgianLodgian, Inc. one of the nation's largest independent owners and operators of full-service hotels, today announced that Edward J. Rohling, age 51, has been elected to the position of chief executive officer and a member of the board of directors. He joined the company July 15 as president. More... [507 views] Ernst & Young Report Cites Strong Demand and Limited Supply in California's Four Major Hotel MarketsFuture Trend: 'Condotel' Condominium Conversions Could Further Deplete Room Stocks in Some Markets California's major hospitality markets showed strong growth in the first six months of 2005 -- a trend that is expected to continue into 2006 -- according to a mid-year report released today by Ernst & Young's Hospitality Services Group. More... [466 views] Drunks offered hangover hotelsHad a little too much to drink? Feeling a bit unsteady on your feet as you try to pick your way home without attracting the attention of the police? Don’t worry, help could soon be at hand. The Scottish executive is considering plans to open a chain of “hangover hospitals” for those who fail to make it home in the wee small hours. Rather than being bundled into the back of a panda car or an ambulance, drunks could soon be sleeping off the effects of a heavy night in publicly funded “places of safety”. More... [725 views] Hotel-room ownership growing in popularityWhy rent the same hotel room at the shore every year when you could buy it? More... [1277 views] No Slowdown For New York's Roaring Hotel Industry2005 is shaping up to be a record-breaking year for both hotel occupancy and average daily room rates in New York City, hotel analysts said the worst is yet to come for travel buyers. With demand up and little new supply on the horizon, analysts predicted that the next several years will bring even more sold-out dates and steadily increasing rates, particularly in midtown Manhattan. More... [670 views] Thailand plans major tourists’ destinationsEven as Hong Kong gears up for the launch of Disneyland, scheduled to open today, Thailand has indicated about it plans to develop “five similar tourist magnets to help maintain the country's appeal in the region.” Prime Minister Thaksin Shinawatra has revived his plan to introduce casinos to Thailand as a last-ditch gamble to boost the sagging tourism industry amid increased competition from rival Asian destinations, the tourism and sports minister said yesterday,” says Thailand’s daily The Nation. More... [634 views] India's tourism campaign making good impactThe 'Incredible India' campaign which showcases the country's grandeur, beauty and colourful culture has changed the perception of once-sceptical foreign tourists who are visiting in large numbers, say leading American travel consultants. More... [733 views] Travel industry increasingly caters to womenNot only are more women signing up for active vacations with women-only operators like Adventures in Good Company, the Baltimore-based company that mounted the African journey, they are also taking all-female trips to spas and vineyards, filling up theater and shopping tours, and making pilgrimages to sacred sites. More... [571 views] State Of Qatar First Middle East Country to Host World Tourism Day 2005The State of Qatar will proudly host this year's World Tourism Day on the 27th of September. Celebrations will include Qatar's first National Tourism Conference and a series of accompanying events, announced Qatar Tourism Authority. More... [519 views] Global Hospitality Newsletter: September 13, 2005Tales of a homecoming queenYeoh Siew Hoon visits Sanya in her father's home island of Hainan and realises why he chose Penang as his second home. More... [801 views] Christine Toguchi Appointed by HSMAI to Establish a Chapter in the Asia Pacific RegionThe Hospitality Sales & Marketing Association International (HSMAI), the world’s leading association providing information, networking opportunities and educational resources to the travel, tourism and hospitality industries, is expanding into a new market with the launch of an Asia Pacific chapter. To spearhead that initiative, Christine Toguchi has been appointed by HSMAI Global as managing director, based in Singapore, to facilitate and drive the development of HSMAI membership and establish a chapter in the Asia Pacific region. More... [635 views] How High is Up? Setting Appropriate Targets for Customer Satisfaction ScoresAn executive once made a comment that it was her primary goal to raise guest satisfaction scores in her company's hotels to the greatest extent possible. If that indeed is an executive's most important objective, then the solution is a simple one. All one needs to do in order to guarantee dramatically improved guest satisfaction is to (1) cut room rates, (2) reduce the staff-guest ratio, and (3) give free amenities and upgrades as much as possible.Of course, the hotel executive who aggressively pursues higher customer satisfaction using these strategies will probably be looking for another job quite soon....... By Rick Garlick - Maritz Research More... [1219 views] e-CRM and e-Business: How it Can Be Synergized in the Hospitality IndustryThe concept of e-CRM is the result of the run into between customer relationship management and the information and communication technologies. A Forrester Research report defines it as being a “web centric approach to synchronizing customer relationships across communications channels, business functions, and audiences”. By Robin Trehan (B.A, MIB, MBA). Vice President, National Hotel Exchange and CBK Family, More... [812 views] Shangri-La named best business hotel brand in Asia-Pacific by Business Traveller Asia PacificAsia Pacific’s leading luxury hotel group, Shangri-La Hotels and Resorts, was today named the Best Business Hotel Brand in Asia-Pacific for the fifth consecutive year in the Business Traveller Asia-Pacific magazine’s readers’ poll. In addition, the Shangri-La Hotel, Singapore was voted Best Business Hotel in the World, Best Business Hotel in Asia-Pacific and Best Business Hotel in Singapore. More... [618 views] Accor North America Announces Growth Strategy for Its Luxury Sofitel BrandAccor North America (ANA) announced its intent to seek a long-term partner in expanding its luxury Sofitel hotel brand. Currently, Accor operates 11 Sofitel hotels in North America. More... [694 views] CHECK IN, CHECK OUT: Hotel Puerta América in MadridThe high-stakes, high-design hotel market in Madrid got at least a dozen new contenders - all in one building - when the $94 million Hotel Puerta América opened two months ago. While the facade is the work of the French architect Jean Nouvel, each of the hotel's 12 floors - from the elevator lobbies down to the blankets and bathrobes - has been conceived by powerhouse architects and design studios, among them Arata Isozaki, Norman Foster, Marc Newson, Ron Arad, Richard Gluckman, Javier Mariscal, Victorio & Lucchino and Zaha Hadid. With public spaces like the Black Tears restaurant designed by Christian Liaigre and the underground garage by Teresa Sapey, the Puerta América can bill itself as "12 floors with 19 stars."By ANDREW FERREN, Forbes.com More... [598 views] Ernst & Young Report Cites Strong Demand and Limited Supply in California's Four Major Hotel Markets;Future Trend: ''Condotel'' Condominium Conversions Could Further Deplete Room Stocks in Some Markets. California's major hospitality markets showed strong growth in the first six months of 2005 -- a trend that is expected to continue into 2006 -- according to a mid-year report released today by Ernst & Young's Hospitality Services Group. More... [511 views] Hong Kong Disneyland, Disney's 11th theme park, opens to general publicDisney's newest resort and theme park Hong Kong Disneyland opened to the public yesterday, September 12, 2005. The opening comes after months of challenges and public relations problems that have troubled the small park. More... [769 views] Hundreds of items from Ambassador Hotel Los Aangeles auctionedHundreds of pieces of memorabilia from a hotel where Sen. Robert F. Kennedy was assassinated in 1968 were auctioned off Saturday as officials prepared to demolish most of the building to make room for new schools. Among the most expensive items sold was the hotel's old black safe and combination, which went for $6,000. A pair of two statue light fixtures sold for $4,200 apiece. An antique mailbox sold for $2,200, while a silver disco ball that hung from the famed Cocoanut Grove nightclub went for $900.
More... [478 views] HSMAI Foundation Awards Scholarships To Four Hospitality Degree-bound StudentsThe winners of this year’s Hospitality Sales & Marketing Association International’s (HSMAI) Foundation scholarships are an ambitious group of individuals with impressive backgrounds and work history in the realm of hospitality and travel. More... [528 views] Sonnenblick-Goldman Company Closes Largest New York Hotel Deal in 2005Sonnenblick-Goldman Company, serving as the exclusive advisor to Strategic Hotel Capital LLC, announced that it has arranged the sale of the landmark Essex House Hotel in New York City to Dubai Investment Group, which closes today. More... [634 views] Global Hospitality Newsletter: September 12, 2005InterContinental Talks Of Widespread European DisposalsInterContinental Hotels Group PLC, today raised the prospect of further cash handbacks to shareholders as it said it would put the bulk of its European hotels up for sale -- worth some 600 mln stg -- when market conditions were appropriate. The group, which as been selling off its hotel assets as part of its strategy to become a broadly-based hotel management and franchised hotels operator, said around 40 European Holiday Inn hotels and two Crowne Plaza units would probably be put on the market. More... [671 views] Our uneasy psycheUnless one resides on a remote mountain top, blissfully isolated, you can hardly miss our national shift in mood. No matter our “stripes” or political persuasion, we are manifesting collective angst as a nation. We have been assailed with doubt for our institutions, our industries, and our security. And, anyone who manages Destination marketing and development needs to revisit their plans, budgets and strategies, for your Visitor will be ever vigilant and more discriminating on how they make their travel decisions and where they will stay, dine and play. Our focus must adapt, too! By John R. Hendrie. CEO, Hospitality Performance, Inc. More... [588 views] Raffles to proceed with hotel assets saleThe way has been paved for Raffles Holdings to complete the sale of its hotel assets - which include the 118-year-old Raffles Hotel - by the end of this month. At Friday's extraordinary general meeting, 437 shareholders and proxies - representing about 1.58 billion shares - turned up to have their say on Raffles' decision to sell the hotel business to US private-equity firm Colony Capital. More... [738 views] 2005 Business Traveller Asia-Pacific Travel Awards Winners AnnouncedSingapore Airlines dominated the airline categories, Grand Hyatt was voted 'Best Business Hotel Brand in the World' , Shangri-La was awarded 'Best Business Hotel Brand in Asia-Pacific'... More... [1315 views] At Midyear 2005, Europe’s Hotel Industry Occupancy Up 0.9 points. More... [532 views] Indian Equity Markets - Bulls Eye Opportunities in the Current Sensex Run-upFor the last two years, the Sensex has been driven by good monsoons, the metal commodity cycle and foreign investments. Hotel stocks and real estate not only offer an opportunity to ride the Sensex euphoria in India but also to hedge portfolio risk. By Gunjan Bahl - HVS International More... [611 views] Marco A. Roca Named Senior Vice President, Development for Cendant Hotel GroupCendant Hotel Group today announced the appointment of Marco A. Roca as senior vice president, development. Roca is responsible for developing the company’s Wingate Inn brand worldwide, the Ramada®, Days Inn®, Howard Johnson® and Super 8® brands in Latin America and its eight brands in Canada. More... [465 views] Australia's Taverner Hotels receives offers of over 330 mln aud - reportPrivately held Taverner Hotels Group has received bids of more than 330 mln aud from supermarket group Woolworths Ltd and four private equity firms, The Australian Financial Review reported, citing sources. More... [485 views] Eric Danziger, Former President and COO of Carlson Hotels Worldwide, Named to Kimpton Hotel & Restaurant Group Holdings, LLC Board of DirectorsKimpton Hotel & Restaurant Group, the leader in the boutique hotel segment, today announced the appointment of Eric Danziger to the company’s Board of Directors. Danziger is currently Chief Executive Officer of Emeryville-based ZipRealty a leading full-service residential real estate brokerage firm, operating in 14 major metropolitan areas in ten states. More... [600 views] Regal Hotels Pulls Out of Macau VentureRegal Hotels International Holdings Ltd. said it has pulled out of a joint venture in Macau with U.S. casino operator Las Vegas Sands Corp., opting to develop the hotel and casino project alone. More... [604 views] Jumeirah appointed to manage one of New York's most prominent hotels, Essex HouseJumeirah, the Dubai based luxury hospitality group, has been named to replace Starwood as the hotel operator for New York’s Essex House Hotel, following its acquisition yesterday by Dubai Investment Group. Jumeirah will be working closely with Dubai Investment Group, a member entity of Dubai Holding, on a $50 million renovation programme of the Essex House Hotel to create a 500-room premier property on Central Park South in the heart of New York City. More... [778 views] 5000th Choice brand hotel opensOpening of Comfort Suites in Lake Geneva, WI, Heralded by Company Executives as “Marker on a Continuum” Worldwide lodging franchisor Choice Hotels International, Inc. today celebrated the opening of the company’s 5000th franchised hotel, a Comfort Suites brand hotel in Lake Geneva, WI. More... [604 views] Corinthia Hotels International targets Indian marketIn line with its international marketing strategy, Corinthia Hotels International (CHI) has announced the setting up of a new regional sales office in New Delhi, India. This will be based at Mango IT Solutions (P) Ltd of New Delhi, under the guidance of Ms Kavita Bhardwaj, who has been appointed regional sales director for CHI in India. More... [524 views] From the Front Gates to the Front Desk - Themed Hotels Extend the Magic of Hong Kong Disneyland ResortAs it prepares to grand-open today, Hong Kong Disneyland Park isn't the only star on the scene for vacation-minded families in Asia. The magical theme park -- Disney's first-ever in China -- comes with its own supporting cast of two magnificently-themed hotels -- Hong Kong Disneyland Hotel and Disney's Hollywood Hotel. More... [669 views] Global Hospitality Newsletter: September 9, 2005Not such a strange idea after allI have stayed at a few boutique hotels. I've met friends at the bars of boutique hotels. And in all cases, I noted something that seemed amiss: kids. Kids at funky, hip, decidedly grown-up hotels that generally cater to the business traveler tired of cookie-cutter chain hotels. It seems I better get used to this phenomenon. Apparently the younger set, and their trendy parents, have discovered the allure and practicality of a unique, smaller hotel. By Megg Mueller Schulte, USA TODAY More... [958 views] Twelve hotels to treasure, as Spain gets posh and spicyGoodbye concrete costas, hello chic boutiques, as David Wickers tracks down the best of luxury Spain.
It all seems so quintessentially French: Michelin-starred cooking in the restaurant, a bedroom full of 18th-century antiques, lounges lined with Renaissance art. Welcome to your luxury retreat...in Spain. By David Wickers, Times Online More... [1908 views] Wi-Fi Failing to Attract Business Travellers, Says GartnerDespite the hype and interest in Wireless Fidelity (Wi-Fi), less than a quarter of business travellers are using the technology, survey reveals. More... [833 views] Australian City Market Outlook - Sydney, Melbourne, BrisbaneAn overview of long-term historic room occupancy and average rate performance and three year outlook. Rutger Smits is a founding director of HVS International in Sydney and has wide-ranging operational experience in the hospitality industry, including nine years with Inter-Continental Hotels in various executive positions in Europe and the Far East, including Operations Analyst for Central Europe, Executive Assistant Manager, and ultimately as resident manager of a luxury hotel in Asia. More... [768 views] Beaten at Your Own Name: Buying Your BrandAre you getting beaten by your own name? Buying your own brands and trademarks in PPC search can be a serious strategic dilemma, particularly when that brand as a keyword ranks number one in organic search. This is something mega-marketer Procter & Gamble faces with one of its largest brands, Head & Shoulders shampoo. More... [701 views] Brand-conscious Marriott targets quality business hotels in AsiaWhat makes a Marriott a Marriott and when is it a JW Marriott? Marriott International is on a mission to clarify the status of the brands under its umbrella. Renaissance equates to economy class, Marriott to premium economy, JW Marriott to business class and Ritz-Carlton to first class, a marketing executive has explained helpfully. More... [815 views] Egypt’s Sharm el Sheikh on the reboundEgyptian Minister of Tourism Ahmed el Maghraby expressed enthusiasm about the state of the Arab republic’s tourism after the recent incidents on the Red Sea resort of Sharm el Sheikh challenged the country’s topmost foreign currency earner. He said “Although we have experienced this month a 15 percent drop in arrivals this time last year, there are clear signs the industry is on the way to recovery.” More... [503 views] Cendant plans for RamadaCendant Hotels is the new owner of the Ramada hotel brand, not just in the US but worldwide as well. Marriott, which sold Ramada International to Cendant, now says RI came as a part of a purchase (of Hong Kong's New World's hotel interests), and it did not fit into Marriott's brand portfolio. More... [615 views] InterContinental Hotels Group looks inside to find inner beautySince holiday makers have become savvier about what they want from their hotel stays, and competition has continued to rise between operators in the hotel sector for corporate business travellers’, the level of attention paid to the interior design of hotels in the Middle East has increased significantly. More... [637 views] TravelCLICK Names New CFO and CIOTravelCLICK Inc., a leading provider of hotel e-commerce solutions, today announced the appointment of Scott Smith to the position of Chief Financial Officer and Todd Hinkel to Chief Information Officer. Mr. Smith will report directly to TravelCLICK President and CEO, Robert Post. Mr. Hinkel will report to TravelCLICK Chief Operating Officer, Jeff Bzdawka. More... [603 views] Cendant Hotel Group Announces Senior Franchise Sales AppointmentCendant Hotel Group today announced the appointment of Marco A. Roca as senior vice president, development. Roca is responsible for developing the company’s Wingate Inn brand worldwide, the Ramada®, Days Inn®, Howard Johnson® and Super 8® brands in Latin America and its eight brands in Canada. More... [481 views] Mandarin Oriental, New York launches "Girl's Guide to Glamour in Gotham"In a city known for its overwhelming array of department stores, boutiques and designer showrooms, Mandarin Oriental, New York has launched a new travel package that simplifies and glamorizes New York City shopping expeditions for teenage girls and their parents. More... [766 views] Global Hospitality Newsletter: September 8, 2005Accor Ousts Chief Executive Espalioux; Asset Sale May Follow, Analysts Say...Accor SA, the world's fourth-largest hotelier, ousted Chief Executive Jean-Marc Espalioux, a step analysts at Morgan Stanley said may signal the sale of some holdings, which include Sofitel hotels and Red Roof Inns. Espalioux, 53, who's been with Accor for eight years, will participate in the search for an internal successor and leave by the time his contract expires in January, the Paris-based company said today in a statement. Accor also said first-half profit more than doubled to 156 million euros ($195 million). More... [1176 views] Does Technology Change Americans' Travel Options For Better or For Worse?Research Reveals Attitudes Toward Using Technology Before and During Travel, but What are the Consequences? More... [822 views] Accor: any CEO replacement list 'would have been made by headhunters, not co'Accor SA has acknowledged that a list of potential replacements for CEO Jean-Marc Espalioux may exist. 'If a list has been made it was by a headhunting agency, not Accor. In any case, we have no comment about any such list,' a spokeswoman said. More... [714 views] Carlton-Cannes to lead £500m hotel sell-offsInterContinental Hotels is to trigger yet another bumper payout for shareholders by selling a swathe of hotels across Europe, including the Carlton-Cannes in the south of France. More... [852 views] Revenue Management and Dynamic PricingBy Rutger Smits and Ron de Wit A compilation of theoretical and practical statements around revenue management and dynamic pricing. Excerpts from presentations in Sydney, Melbourne and Brisbane in August 2005. More... [1324 views] Africa safari with style, and substanceJust because these lodges are good for Africa, it doesn’t mean they’re not good for you. Jeremy Lazell reveals the 10 places where being responsible has never felt so deluxe By Jeremy Lazell, Times Online More... [958 views] Michael Smith, General Manager of the Hyatt Regency in Downtown New Orleans, Has Some Stories to TellIt's the place where you can get hot scrambled eggs, when there are no eggs, where the phone lines occasionally work, when there are no phone lines, where the elevators even go up and down, sometimes. The Hyatt Regency in downtown New Orleans has joined a long line of hotels around the world in which journalists, government officials and emergency personnel have congregated to weather a crisis and manage -- or cover -- the response. More... [1769 views] Bali's tourism industry destroying itselfIt is an undeniable fact that Bali's economy relies on tourism. The former director of Bali's tourist authority, Gde Pitana, once said that tourism is the bread for Bali. Furthermore, he said that tourism is not an ultimate goal but a means to achieve the goal that is primarily the welfare of Balinese and Indonesians, in general. More... [1158 views] Starwood Grows its Portfolio in Algeria with the Opening of Sheraton Oran Hotel & TowersStarwood Hotels & Resorts Worldwide, Inc. announces the Opening of the new Sheraton Oran Hotel & Towers. With a total investment of US$ 122 million, the Sheraton Oran Hotel & Towers is owned by Société de Développement Hotelier and will be managed by Sheraton Hotels & Resorts, Starwood’s largest full-service upscale hotel brand, and one with strong heritage in the Middle East and Africa. More... [570 views] Bavaria Hotels International appoints Philip Stathkias Vice President FinanceBavaria Hotels International Chief Executive Officer, Thomas H. F. Gertz, recently announced the appointment of Philip Stathkias as Vice President of Finance for the Group. More... [557 views] Marriott International to expand its Dubai portfolio with two hotelsCourtyard and Marriott Executive Apartments Properties Planned to Open in 2008. More... [571 views] WTO and UNEP Launching a Joint Publication: Making Tourism More Sustainable: A Guide for Policy MakersThe World Tourism Organization (WTO) and the United Nations Environment Programme (UNEP) combined their efforts to condense all aspects of the sustainability of tourism into a single publication: Making Tourism More Sustainable: a Guide for Policy Makers. It will be launched simultaneously by the two organizations in Madrid and Paris on 6 September. More... [741 views] Global Hospitality Newsletter: September 7, 2005Over 64,000 Travelers Nominate "Asia's Best Hotels & Resorts"The second edition of the best- selling Asia's Best Hotels & Resorts, the region's only accommodation guidebook based on travellers' genuine opinions, was launched today. The book contains 400 hotels and resorts covering 22 Asian countries and is an authoritative guide on where to stay on business or for pleasure. Excerpt: TOp Hotels and Resorts.... More... [1632 views] How to bag the best bargain breaksYou never want to pay too much for a trip - but can you ever pay too little? Here, Stephen Bleach explains the strategies for telling a bargain from a blunder, and making sure your holidays are always cheap, but still cheerful. We all love a good deal, but there comes a point when saving that last pound or two becomes a bit of an own goal. More... [1066 views] More Effective Investment AppraisalHow Some Hotels Are Using Risk Management Techniques To Ensure That They Take The Right Decisions. Although the indications are that the hotel sector is recovering after several difficult years, the sector continues to be highly challenging for all involved. By Jon Dee. PKF More... [753 views] Sweden's boat hotelsFloating hotels and hostels dotting the waters around the 14 islands that make up Stockholm offer an alternative place to stay to the hordes of travellers who visit this seaside capital each year. "These boat hotels and youth hostels are very picturesque and nice, and offer a slightly different hotel experience that especially foreign tourists seem to appreciate," said Goeran Granhed, an economist with the Swedish Hotel and Restaurant Association. More... [672 views] Foodservice Design - The Kitchen EvolutionAs a one of my colleagues often criticizes about the design of most kitchens in the foodservice industry...'We are still cooking in Escoffier's kitchen.' What he is implying, and correctly so, is that the design of kitchens and the equipment within them has not changed much over the last 100 years or more. More... [899 views] Ralph Grippo appointed GM and VP of The Portman Ritz-Carlton ShanghaiMr Ralph Grippo has replaced Mr Mark DeCocinis to become vice president and area general manager of The Portman Ritz-Carlton, Shanghai. More... [983 views] Irish hotelier Jurys Doyle says no buyout plansBid target Jurys Doyle said a management buyout was not on the cards at Ireland's biggest hotel group and complained that months of takeover speculation was distracting management from running the company. More... [504 views] Growing number of hotels adding wireless Internet service Wireless Internet connections are becoming as common in hotels as cable TV and a free newspaper on the doorstep.
More... [766 views] It’s Magic time…Shanghai, China … Hilton has a proud heritage and unique history of anticipating the unique needs of each new generation of hotel guests. It was Conrad Hilton who developed the first airport hotels, introduced direct dial telephones and televisions into guest rooms, created the first hotel computerized reservations system and pioneered international hotels in the 1950’s and 1960’s. Hilton has done it again with the development of Hilton Magic More... [959 views] A room in Basel for £13...A second easyHotel is set to open in Basel on September 20. The first of the oranged-tinged no-frills hotels opened in west London at the beginning of August and has been charging from £20 a night for rooms. Guests who have stayed at the hotel have been impressed by the prices but less so with the size of rooms. More... [666 views] Hotelzon enters UK and German marketsHotelzon, a leading global hotel booking and technology provider group, strengthens its position in the two largest European travel markets by acquiring Res-O-Tel Ltd, a hotel booking agency based in UK and in the same time setting up a subsidiary in Germany. The two new subsidiaries are the latest addition to a fast-growing network, which already consists of operations through subsidiaries and partners in Belgium, Denmark, China, Finland, Italy, Russia, Sweden, Norway and USA. More... [557 views] Global Hospitality Newsletter: September 6, 2005Accor studying list of 8 possible successors to CEO EspaliouxAccor's appointment committee met Friday evening to study a list of eight possible successors to the group's beleaguered CEO Jean-Marc Espalioux, Le Figaro reported. More... [1325 views] Survey Finds 14 Hotel Suites Costing Over US$ 10,000 Per NightWhile other travel magazines use the summer to announce their lists of top rated hotels and resorts, Elite Traveler, the worldwide luxury lifestyle magazine distributed onboard private jets and mega-yachts, announced its selection of the 101 Most Decadent Suites in the World. Highlighting the enormous amount of money being spent by super rich private jet travelers, 14 suites featured by Elite Traveler cost over US$10,000 per night. Check it out... More... [2078 views] Last month's most viewed Newsletter articles....Last month's most viewed Newsletter articles.... check it out.. More... [1117 views] Resumes... that are real write-offsGetting your resume read and not put in the delete folder requires effective communication. More... [1584 views] Sea shells, SeychellesBetter food and service mean this archipelago now rivals other Indian Ocean destinations. On Frégate — so luxurious (and expensive) that Brad Pitt hired the place to take Jen on honeymoon back in the good old days — you would expect the best. But this was probably the best I’ve ever stayed in. More... [788 views] Hotel development reaches fever pitch in Hong KongThere is little room at the inn in Hong Kong -- one of the tightest hotel markets in the world -- but a building boom is about to change that. A roaring local economy thriving on its status as the gateway to China and an anticipated bounce in already surging tourism with the opening of Walt Disney Co.'s Hong Kong Disneyland in mid-September has spurred the construction of more than 30 new hotels and prompted concerns that a glut looms. More... [691 views] Jumeirah expands its regional sales network with representation in AsiaIn line with its new corporate identity and global expansion plans, Jumeirah, the Dubai-based luxury hospitality group, has expanded its sales network to include Asia, recognising the region as a key growth area for business to its properties worldwide. Jumeirah has appointed Delivering Asia, one of Asia’s most successful Hospitality Sales & Marketing companies to handle its Sales & Marketing activities throughout the region with offices in Japan, Hong Kong and Bangkok. More... [714 views] Design HotelsIn 1984, Steve Rubell and Ian Schrager pioneered the design-hotel concept, opening Morgans on New York’s Madison Avenue. Today, more than 200 American design hotels, plus many others, dot the globe More... [1043 views] Berlin Experiences Hotel Boom Amidst Increasing PopularityBerlin, which is fast becoming a "must visit" destination in Europe, will boost the number of its hotel beds to 80,000 by the end of this year, says Hanns Peter Nerger, President and CEO of Berlin Tourismus Marketing GmbH (BTM). "Hotels are coming up fast in anticipation of the visitor boom, especially with Berlin hosting the opening and final matches of the 2006 FIFA World Cup next year," he said in an interview. More... [560 views] Hard Rock International Releases 2005 Mid-Year Earnings ReportHard Rock International today announced its mid-year earnings for 2005 as part of a report issued by its parent company, The Rank Group Plc . Total revenues for the first half of 2005 were $225.0 million, increasing by 10% versus $205.4 million for the same period in 2004. Operating profit showed an increase of 44% with $30.6 million for 2005 versus $21.3 million for the same period in 2004. More... [474 views] Check In, Check Out: Hotel QT in New York CityAndré Balazs created the Mercer Hotel in SoHo, the Standard hotels in Los Angeles and the groovy Sunset Beach on Shelter Island. Hotel QT, on a busy block just around the corner from Times Square, is an attempt by Mr. Balazs to reach a less-affluent crowd; some rooms are under $200 a night. His touches - walls covered with pages from On the QT, a scandal sheet that flourished in the 1950's, and an indoor pool adjacent to the lobby bar - have created a lot of buzz since the hotel opened in February. But buzz doesn't guarantee a pleasant stay. More... [537 views] Hotels give guests a hand with GPSWe've all been down that road: asking hotel staff for directions to a restaurant or attraction and taking a few exasperating wrong turns on the way. Now, Rosewood Hotels & Resorts is helping guests stay on course by offering use of handheld GPS navigators free at select properties. More... [900 views] Distinguished Hotels International Expands Team to Build, Reinforce Brand Among Independent Hotels WorldwideDistinguished Hotels International, a hotel marketing and management consortium with over 130 upscale properties in 20 countries, is further building and reinforcing its brand among independent hotels worldwide More... [647 views] Global Hospitality Newsletter: September 5, 2005The Most Expensive Membership ClubsA vacation home by the beach alone doesn't cut it anymore. These days, millionaires and billionaires want estates in England, condos in New York, pied a terres in Paris and chalets in Gstaad--plus the beach house and more. Thanks to the relatively new phenomenon of private membership clubs, they are getting them--along with staff to run them, and yachts and private jets to take them there.
More... [1262 views] How To Work For An IdiotIdiot bosses exist only to stomp the life out of their intellectually superior and more innovative subordinates. This keeps many good workers up at night. Some can't figure out why their ideas are rejected and their work is denigrated. Others sink into cynicism about their careers. A few devote all their energy to plotting revenge against the dummy in the corner office. Instead, use a little jujitsu: Turn your boss's cluelessness to your advantage. Call it idiot engineering. More... [2398 views] Recent GM appointments in Asia: Gerhard Hecker, Paul HuttonGerhard Hecker has been appointed GM of the Shanghai JC Mandarin while Paul Hutton takes over the helm at Hilton Kuala Lumpur.... More... [1433 views] HSMAI Reacts to Hurricane Katrina Devastation with Immediate Industry SupportIn response to the devastation of Hurricane Katrina, the Hospitality Sales & Marketing Association International (HSMAI) has spearheaded a series of immediate initiatives in an attempt to reach out to members and the industry-at-large. More... [555 views] IT staffers at Starwood hotels begin the road back after KatrinaWith its three hotels in New Orleans out of commission in the wake of deadly Hurricane Katrina, IT workers at Starwood Hotels and Resorts Worldwide Inc. are focusing on moving data systems elsewhere so they can get critical operations up and running again. After five days of work by the four-person IT staff, operations at the three hotels -- a Sheraton in the 500 block of Canal Street and two W Hotels in the city's French Quarter and downtown -- are far away from returning to normal operations... More... [752 views] Hotels 'bursting at seams' with Katrina refugeesTemporary home to a burgeoning influx of Hurricane Katrina evacuees and relief crews, cities hundreds of miles from the devastated Gulf Coast are reporting little or no room at the inn — and are scrambling to accommodate travelers with existing reservations. More... [547 views] Hotels vs serviced apartmentsThe lines of distinction between the hotel industry and the serviced apartment market is blurring. The differences in management style, services, and liquor licensing offer many challenges if the two sectors are to successfully converge. Mr David Gibson, CEO Asia Pacific of Jones Lang LaSalle Hotels, said there is no doubt that convergence between the hotel and serviced apartment sectors is now on the cards as the concept has many rewards for both operators and owners. More... [1251 views] Hyatt plans massive expansion in IndiaThe US-based Hyatt International Hotels and Resorts (Hyatt) is on an expansion spree in India. The hotel chain has got plans to add another 15 five-star and deluxe hotels and resorts in the country over the next three to four years, said Ratnesh Verma, area director, South Asia, Hyatt. More... [840 views] P.S - Ten days spent sampling the 'character' of some country hotelsCountry hotels in South Africa are always my first port of call in a strange town. They can be relied on to have character - though my wife has other words to describe some of them - and they are often cheaper than B&Bs. By John Scott, Cape Times
More... [534 views] Fawlty-style hotel owner gets fruity with guestIn fictional Fawlty Towers, Torquay, Basil mentioned the war - but thought he'd got away with it. In the real-life Gainsboro Hotel, Torquay, Stephen Kuhlmann mentioned the possibility of having fresh fruit for breakfast and definitely didn't get away with it. He thought it was a reasonable request. But, in a Basil-like backlash, the guesthouse's owner Roger Rixson told him to leave. More... [858 views] Solare Hotels & Resorts Succeeds Operation of Ishigaki Grand Hotel in Okinawa PrefectureSolare Hotels & Resorts Co. Ltd. succeeds the management and operation of Ishigaki Grand Hotel, located in Ishigaki City, Okinawa Prefecture, effective from August 31, 2005. In addition to 24 Chisun brand hotels, Solare Hotels & Resorts operates another group of hotels under a different brand of “Solare Collection”. More... [530 views] Accor Targets Service Apartment Sector With Launch Of New 'Residence' LabelAccor is launching its Residence brand in Asia with two luxury apartment complexes opening next year along Bangkok's prime Sukhumvit Road area. More... [631 views] WORLDHOTELS to Adopt Flexible Pricing Strategy in 2006Company Will Also Offer Cap Over Preferred Rates, Protecting Best Customers in High-Demand Periods. WORLDHOTELS, the Americas, one of the world's leading sales, marketing and distribution companies for independent hotels, today announced that it will adopt a flexible pricing strategy in 2006, offering BAR pricing to its consortia and mega agency/travel management partners. More... [676 views] Hotel industry: Has France become an expensive destination?A current rumour in tourism circles suggests that France has become an expensive destination, particularly because of the sustained growth of hotel rates. Growth in the average daily rate for the corporate operated hotel chain industry across all categories has been 1% per year since 1988. On the same period the cost index of construction has progressed on average by 2% per year. More... [880 views] Asia's Best Independent Hotel Joins WORLDHOTELS’ Deluxe CollectionBrunei ’s palatial Empire Hotel & Country Club, one of the world’s largest and most luxurious resorts, is the latest new member of WORLDHOTELS, one of the world’s leading hotel sales, marketing and distribution organisations that represents nearly 500 member properties in 70 countries. More... [520 views] Hilton:insurance to cover Katrina lossesHilton Hotels Corp. said on Friday that damage to its hotels and business lost due to Hurricane Katrina will be covered by insurance, although it will be some time before the money is collected. More... [518 views] Global Hospitality Newsletter: September 2, 2005Mary Gostelow highlights 10 GREAT HOTEL BREAKFAST BUFFETSThis month, in WOWtraveler.net - the knowledgeable luxury online magazine that is truly global - Mary Gostelow highlights 10 great hotel breakfast buffets. More... [2691 views] Getting personalWho are your customers? What do they need today? What might they need tomorrow? How will you keep them satisfied? What can you do to ensure they keep coming back to you time after time? The ability to answer these questions is more vital than ever in today's competitive landscape. More... [1457 views] Katrina blows away ‘Big Easy’ tourism‘The hurricane will have a far-reaching impact,’ analyst says. Hurricane Katrina, which tore through Louisiana killing hundreds of people and leaving more than 80 percent of New Orleans underwater, also blew away the state's biggest source of revenue -- tourism. New Orleans, most of which lies below sea level, drew more than 10 million visitors last year, creating 80,000 tourism- related jobs. But with most of the city underwater, the short- term prospects for the French Quarter and other hot spots are muddy. More... [717 views] Hotel chain touts free room offerA stranger holding a sign that reads "Free the Frequent Traveler," walks up to you in a crowded street in New York and hands you a card for a free night's stay in any hotel, anywhere in the world. This is not a dream. InterContinental Hotels Group Plc. (IHG), the world's largest hotel chain, sent such people out and about in New York City on Tuesday to promote its new "Any Hotel, Anywhere" program, under which a customer can accumulate points by staying at an IHG hotel and redeem them at any other hotel. More... [718 views] China's consumer market - opportunities and risksA hallmark of a modern, affluent economy is the rise of consumer spending on non-essential services including tourism. In 2003, 20.2m Chinese left the country to travel abroad, up from 8.4m in 1998. Industry experts expect this number to rise substantially in the next few years due to increased spending power, a possible revaluation of the Chinese currency and relaxed government rules concerning travel abroad. More... [649 views] JW Marriott Hotels sees strong growth in Asia-Pacific region.JW Marriott Hotels & Resorts has been witnessing a strong business growth of its hotels in the Asia-Pacific region, said Paul Toner, vice president for Asia Pacific sales and marketing of Marriott International Inc. More... [899 views] Terror scare clears five-star hotel in BaliPolice on the Indonesian island of Bali have evacuated a five-star hotel after staff found a suspicious device. Bali police chief Made Mangku Pastika said the device found at the Kuta Paradiso Hotel contained two timers, powder, and a battery, but no explosives. He called the incident a "terror attack" because it was designed to scare people. The discovery comes just days after President Susilo Bambang Yudhoyono warned that militants from Jemaah Islamiah, a shadowy group linked to al-Qaeda, were plotting more attacks in the world's most populous Muslim nation. More... [591 views] InterContinental Hotels Group announces the sale of 10 hotels in Australia, New Zealand and FijiInterContinental Hotels Group PLC today announced it has sold nine hotels in Australia and New Zealand to Eureka Funds Management Ltd (“Eureka”), for A$390 million (£164 million) in cash (before transaction costs), above the net book value of A$315 million (£133 million). IHG has also sold a further hotel, Holiday Inn Suva More... [901 views] Private Reserve establishes the new criterion for over-water luxury in the MaldivesThe Private Reserve at Soneva Gili in the Maldives was unveiled yesterday; creating the criterion by which over-water luxury is measured. It could be likened to the calibre of a presidential suite, but then the comparison stops as it is like no other. More... [729 views] Hawaii Visitors Expenditures Increased 11.2% in July - Year-to-date Total Arrivals Best on RecordTotal expenditures by visitors who came in July 2005 rose 11.2 percent to $1.2 billion, according to data released today by the Department of Business, Economic Development and Tourism (DBEDT). More... [520 views] Quadriga introduces Luxury Guest Entertainment Services for all HotelsQuadriga Worldwide (see notes to editors) is delighted to announce that it’s ‘Genesis on any network’ state of the art in-room guest entertainment and communication system is now available to hotels with coaxial network infrastructure. More... [826 views] La Quinta to add nine new construction hotels in Dallas/Fort Worth areaLa Quinta Corp. announced it has reached an agreement to add nine franchised La Quinta Inn & Suites hotels, totaling close to 600 rooms, in cities throughout the Dallas/Fort Worth Metroplex and surrounding area. All of the locations are projected to open in the next three years. More... [846 views] Stay Fit - Stay With UsWestin Hotels & Resorts introduces WestinWOURKOUT fitness concept across its 21 hotels in Europe, Middle East and Africa. The launch of WestinWORKOUT also ties in with the 75th anniversary of the Westin Brand More... [620 views] Carlson Hotels Worldwide opens nine new properties in JulyCarlson Hotels Worldwide today announced that the company has added nine new locations under three of its brands globally in July. These include five new Radisson Hotels & Resorts® properties in South America, the Middle East, Europe and the U.S.; three Country Inns & Suites By Carlsonsm locations in India and the U.S.; and one Park Plaza® Hotels & Resorts property in the U.S. More... [559 views] Global Hospitality Newsletter: September 1, 2005Hotels Binge on SurchargesSteve Lundin, the owner of a public relations firm in Chicago, assumed that by reserving a room on Priceline.com, he could avoid all the surcharges that are cropping up on hotel bills these days. He thought everything would be included in the room rate. He was mistaken. When Mr. Lundin checked into the Casa Marina resort in Key West, Fla., on a business trip this month, the desk clerk told him he would have to pay a $14 "resort fee" on top of the room rate for his one-night stay.... More... [1085 views] Carlyle in advanced talks to buy Occidental Hoteles for 900 mln Euro - reportRisk capital fund Carlyle is in advanced talks to acquire hotel chain Grupo Occidental Hoteles for about 900 mln Euro, El Pais reported citing unnamed sources. More... [597 views] Nightmare Hotel: 'There Were Beds Flying Out the Windows'Nearly 3,000 guests at the Hyatt Regency New Orleans had a frightening evening Sunday as Hurricane Katrina blew out more than 175 windows in the high-rise hotel. More... [1468 views] Czech MateStayed in a Corinthia hotel yet? Chances are you will soon. Long a reliable standby for European and African business travelers, the Malta-based Corinthia Group owns or manages 20 properties internationally. Of Prague's business hotel options, the Corinthia Towers Hotel is appealing for its size, location and bevy of on-site facilities..... More... [615 views] TWELVE Hotels and Residences launchedNovare Group, the Atlanta-based developer of high-rise condominiums in several Southeast markets, announced today its anticipated launch of a new condominium/hotel brand called TWELVE Hotels and Residences. Leading the charge is a management team that includes Jim Veil, president; Rick Robbins, general manager; Beth Allen, director of sales and marketing; and Mark Dressel, director of finance. More... [502 views] Hilton Hotels Corporation Reports Status of Hotels Affected by Hurricane KatrinaHilton Hotels Corporation continues to monitor the status of Hilton, Doubletree, Embassy Suites Hotels, Hampton, Hilton Garden Inn and Homewood Suites by Hilton hotels in the wake of Hurricane Katrina. More... [826 views] Travel Agents' Reliance on Global Distribution Systems IncreasesTravelCLICK, the leading provider of e-commerce solutions for hotels, today released results from a survey, which demonstrates that travel agents are increasing their reliance on the Global Distribution Systems (GDS) for hotel information. Conducted by Phoenix Marketing International, the bi-annual study shows that 67% of travel agents worldwide say they use the GDS as much or more today than two years ago. More... [669 views] Intelligent Spas Releases New Research Identifying Key Differences Between Female Versus Male Spa ConsumersThe latest spa industry publication released by Intelligent Spas ( www.IntelligentSpas.com) exposes key differences between female and male spa consumers relating to historical behaviours, current expectations and preferences, and predicted future practices relating to spa visits. More... [847 views] Cornell's Center for Hospitality Research adds three corporate membersThe Center for Hospitality Research at the Cornell Hotel School has formed partnerships with three organizations, furthering its mission to shape the global knowledge base in hospitality management. Joining the Center as corporate friends are KPMG Japan-Global Management Directions, The Resort Trades and Wage Watch. More... [446 views] New Tourism and Hospitality School opens in JohannesburgFirst of Its Kind Tourism and Hospitality School in South Africa. Tourism is a priority sector for South Africa and is well-placed to contribute to economic growth and job creation, Deputy President Phumzile Mlambo-Ngcuka said on Tuesday. The deputy president was speaking at the launch of the School of Tourism and Hospitality in Auckland Park, Johannesburg, on Tuesday. More... [643 views] Golden Tulip brand launched in AustraliaGolden Tulip Hotels, Inns & Resorts and Tourism, Hotels & Leisure Limited (THL) today announced the launch of the Golden Tulip brand in Australia, with the first property located in the heart of Melbourne’s city centre. More... [599 views] Chuan Spa, Melbourne joins leading Spas of the WorldThe newly opened Chuan Spa at Langham Hotel, Melbourne has enhanced its early success in the luxury spa industry by gaining acceptance into the prestigious ranks of The Leading Spas of the World. Officially launched on July 26 with a Feng Shui blessing and ribbon cutting ceremony with Antonia Kidman, a proponent of balanced lifestyle, Chuan Spa is the first spa in Australia to be accepted into the elite list of Leading Spas around the world. More... [523 views] InterContinental Hotels Group provides five star service to African market for more than 30 yearsFamous for its unique wildlife, colorful landscape and friendly communities, Africa is tipped to triple the size of its tourism industry by 2020 if proper efforts are made to ensure the safety and security of visitors. With the World Tourism Organization (WTO) confident that Africa will attract 77. 3 million people in 2020, up from 27.8 million in 2003, hotel operators are investing heavily to ensure they offer the services and standards that international visitors look for when travelling on holiday or business. More... [602 views] Sri Lanka Tourism in Top GearSri Lanka will be forecasting a return to double digit growth in tourism arrivals when it makes its presence felt at London’s World Travel Market in November. More... [547 views] 
|
 Travel ToolsVisit our sponsors Are you interested in advertising with ehotelier.com?
|
ResourcesDirectories
|
ehotelier Hospitality News Archives: September 2005Global Hospitality Newsletter: September 30, 2005Global Hospitality Newsletter: September 29, 2005Global Hospitality Newsletter: September 28, 2005Global Hospitality Newsletter: September 27, 2005Global Hospitality Newsletter: September 26, 2005Global Hospitality Newsletter: September 23, 2005Global Hospitality Newsletter: September 22, 2005Global Hospitality Newsletter: September 21, 2005Global Hospitality Newsletter: September 20, 2005Global Hospitality Newsletter: September 19, 2005Global Hospitality Newsletter: September 16, 2005Global Hospitality Newsletter: September 15, 2005Global Hospitality Newsletter: September 14, 2005Global Hospitality Newsletter: September 13, 2005Global Hospitality Newsletter: September 12, 2005Global Hospitality Newsletter: September 9, 2005Global Hospitality Newsletter: September 8, 2005Global Hospitality Newsletter: September 7, 2005Global Hospitality Newsletter: September 6, 2005Global Hospitality Newsletter: September 5, 2005Global Hospitality Newsletter: September 2, 2005Global Hospitality Newsletter: September 1, 2005
|
Travel ToolsVisit our sponsorsAre you interested in advertising with ehotelier.com?
|
