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ehotelier Hospitality News Archives: December 2005Global Hospitality Newsletter: December 30, 2005Hilton in $5.71 billion deal - Hilton Hotels Corporation agrees to acquire Hilton InternationalTransaction to Make Hilton Hotels Corp. a Global Company for the First Time in 40 Years. Hilton Hotels Corporation today announced an agreement whereby HHC will acquire the lodging assets of Hilton Group plc (known collectively as "Hilton International" or "HI") for approximately GBP 3.30 billion (or $5.71 billion) in an all-cash transaction. More... [1664 views] Ten Trends To Watch In The Year Ahead2005 will end on a high note for the travel and tourism industries, according to research from Yesawich, Pepperdine, Brown & Russell. Travel (both domestic and international), will meet and/or exceed the record levels achieved in 2000, regardless of the metric. And the outlook for the year ahead remains robust, notwithstanding lingering concerns about the potential impact of terrorism, natural disasters, the escalating cost of fuel, and rising interest rates. More... [2029 views] Reader feedback tips against tippingSeems I struck a nerve with a few folks when I wrote last week about tipping hotel housekeeping staff. Overwhelmingly, e-mails I received scolded me for suggesting guests should tip, with most folks saying it is the hotel's responsibility to pay its employees enough to live on and, with the rising cost of hotel rooms, we have already paid enough. More... [1084 views] All a girl needs is her passport and spare cash …...as Yeoh Siew Hoon discovers on a recent business trip to Kuala Lumpur More... [1121 views] Back to the Future?It can be a dangerous business predicting the future. Much like one of those earnest 1970s ‘Tomorrow’s World’ features, replete with improbably flared trousers and orange tank-tops, prediction has a way of returning to embarrass those who present such well-meaning glimpses of the ‘future’. By Peter Spencer, Faculty of Organisation and Management, Sheffield Hallam University More... [648 views] Marriott starts credit check service after losing data tapesThe year wouldn't be complete without another missing tape storage story, and the timeshare division of Marriott has graciously answered this call. Marriott Vacation Club International (MVCI) this week admitted that data relating to 206,000 of its partners, employees and customers has disappeared. The missing tape storage holds individuals' credit card account information and Social Security numbers. More... [832 views] Change at the helm for Bahrain HiltonInternational hotel chain Golden Tulip has officially taken over the management of the Hilton, with effect from New Year's Day. A management agreement for the 250-room five-star hotel was signed by Golden Tulip with the hotel owning company, Investment & Trading (Gulf) Enterprises, yesterday. More... [588 views] Celadon International Hotels launches in Vietnam - extending into ChinaVietnam’s first international hotel management group has just been launched to cater for the tourism boom in Indochina and neighboring China -- the world’s newest and fastest growing travel destinations. More... [859 views] Sean Halliday appointed new General Manager of Vietnam's award-winning Furama Resort, DanangBritish hotelier Sean Halliday has been appointed general manager of Vietnam’s premier five-star retreat, The Furama Resort, Danang. He succeeds founding general manager Paul Stoll, who originally opened the Furama Resort in 1997. More... [887 views] The 2006 New York Times Travel Show February 24 Tourism Industry ConferencesThe New York Times announced an expanded schedule of Tourism Industry Conference speakers to appear at the 2006 Travel Show presented by American Express. More... [674 views] Global Hospitality Newsletter: December 29, 2005Woe Is Thee If WOW Ain’t Now“Companies used to focus on making new, better or cheaper products and services – and then selling them in the marketplace. Now, the game is to create wonderful and emotional experiences for consumers around whatever is being sold. It’s the experience that counts, not the product…The Goal: to build communities of passionate and loyal consumers…” By Rick Hendrie More... [1006 views] Shangri-La's 5-Star Hotel to heat up competition in TokyoShangri-La Hotels & Resorts plans to open a five-star hotel in central Tokyo as early as autumn 2008, a move that is certain to intensify the competition in the rapidly saturating luxury hotel market here. More... [928 views] Icahn Seeks Review of Fairmont HotelsActivist Shareholder Carl Icahn Seeks Due Diligence Review of Fairmont Hotels & Resorts More... [756 views] Accor to sell 80 mid-range hotels in Belgium, FranceEurope's biggest hotelier Accor plans to sell 80 mid-range hotels in France and Belgium in 2006 as it speeds up a longstanding policy of selling its properties but leasing them back to manage them, it said. More... [790 views] Hotels in Malaysia to chalk up higher occupancy rateHotels in Malaysia are expected to chalk up an average occupancy rate of 70 per cent and an average room rate (ARR) of RM225 in 2006 — the highest in the past eight years. More... [696 views] Taiwan expects more than 8 million tourists` arrivals by 2008With 2005 arrivals forecast to be up 15 percent to 3.4 million, Taiwan’s tourism is right on track to double its visitor numbers by 2008. In 2003, the Taiwanese government laid out a six-year plan to increase international visitors to five million by 2008. (By the end of 2005, an estimated 400,000 Americans will have visited this Asian island nation – an increase of four percent over 2004.) More... [627 views] Hotel Marketers Want ROI For Online AdvertisingWith predictions that online advertising will grow to $18.9 billion by 2010 and assertions that the ROI for online advertising is second only to direct marketing, attendees to the recent Hospitality Sales and Marketing Association International (HSMAI) Travel Internet Marketing Strategy Conference, held at the Sir Francis Drake Hotel in San Francisco, CA, were urged to protect their Web sites and their consumers who are being attacked by traffic diversion, identity theft and fraud. More... [870 views] International Card Spending Indicates Tourism Returning to Tsunami-Affected MarketsAccording to the latest tourist spending data released by Visa Asia Pacific, tourism recovery and spending growth in the tsunami-affected markets are consistent with that of the rest of Asia Pacific. More... [509 views] Radisson SAS opens in Disneyland Resort ParisRadisson SAS Hotels & Resorts, part of the fast growing Brussels-based Rezidor SAS Hospitality, has opened its doors for business in Disneyland Resort Paris. The new property, with its modern architecture, structured around three principal wings covering 20,000 square metres, is in the centre of the Disneyland golf course. More... [581 views] India: Jaypee Hotels' Chairman steps downJaypee Hotels Ltd., a part of the Jaypee Group, on Tuesday announced a top level change in the management with founder Chairman of the group, Jaiprakash Gaur, stepping down from the company's chairmanship. More... [755 views] Global Hospitality Newsletter: December 28, 2005Confessions of a not-so-frequent daterYeoh Siew Hoon goes on her first date of 2005. More... [1004 views] At Luxury Hotels, the Last Word in Showers and TubsHotels have poured millions of dollars into upgrading mattresses and thread counts on sheets. Now, bathrooms are getting the same luxury treatment with bigger tubs, showers with enough nozzles to mimic a carwash and niche brand bath products More... [1290 views] Online travel bookers set to make mark with groupsOnline travel bookers are beginning to court group travelers, customers they previously ignored because of technological limitations. Experts say the thrust by Internet companies into the group travel market is new, but is shaping up to be a rich frontier for the highly competitive business in which bookers must distinguish themselves by anticipating travelers' needs. More... [753 views] Forrester Sees Online Sales Through 2010 RisingThe Cambridge, Mass.-based market research company is predicting that North American online consumer sales, including auctions and travel, will hit US$329 billion in 2010 -- a cumulative average growth rate over the next five years of 14 percent. The latest sales forecast is $13 billion higher than Forrester predicted in September 2004. More... [586 views] Moscow Government to Privatize All City HotelsThe Moscow city government plans to privatize all of the hotels in the Russian capital in which it holds a stake. Head of the city property department More... [691 views] Dubai Hotels Record World's Highest Occupancy Rate & RevparDubai posts highest hotel occupancy rate of 86% between January-September 2005. Dubai's fast-expanding portfolio of hotels and hotel apartments have reported the highest occupancy rate in January-September 2005, competing and wresting the initiative from other reputed leisure and tourist destinations in the world. More... [1274 views] InterContinental Dubai team become Fitness fanatics!January 6th, 2006: The InterContinental Dubai is a proud participant in this year’s Standard Chartered Dubai Marathon 2006 sponsoring Sightsavers international; an iniative to restore the sight of one million people; with over sixty staff participating in the charity event. Donned in branded T-shirts, the InterContinental Dubai team will take on the challenge of completing the 42km Marathon, 10km and 3km run. More... [638 views] India: Hotel industry logs 15% rise in online bookingsMost hotels in the country are seeing at least 15-20% increase in online bookings as compared to the previous year. More... [657 views] China receives 9.9 mln overseas tourists in NovemberThe latest report from China National Tourism Administration showed that China received 9.9 million tourists from abroad in November, an increase of 5.94 percent over the same month of 2005 More... [734 views] Global Hospitality Newsletter: December 27, 2005Field Guide to CMOsGenus: Chief Marketing Officer (Chief Marketus Officium). Habitat: Medium/large companies, with strong migratory patterns that result in frequent relocation. Identifying marks: Chameleon-like characteristics ranging from experience in advertising, branding, market research, event management, sponsorships, public relations, Web analytics, product development, technology, new media, sales support, call centers and customer satisfaction. Ability to prove ROI. More... [793 views] Integrated strategic managementCompanies undertake integrated strategic management to improve productivity, efficiency, and quality. ISM is an intervention process that focuses on continuous improvement. It is a cross-functional; management led philosophy, which results in improved organizational performance. IRS is essentially driven to realign strategy, operations, and to deliver significantly increased financial results. By Robin Trehan More... [817 views] Europe Chain Hotels Market Review – November 2005Paris proves immune to riots but Dublin suffers. Paris was one of the strongest performing cities in November in the sample of 10 European cities in TRI Hospitality Consulting’s Europe HotStats survey. More... [753 views] Battle of the bedsMounds of pillows and bedding win over guests but wear out hotel housekeepers. Travelers are raving about the enormous, fluffy new beds that the nation's biggest hotel chains are spending millions on as they one-up each other in an escalating mattress war. Like any war, this one is not without casualties. More... [1177 views] Memories check out as landmark hotel Hyatt Regency Hong Kong shuts its doorsAfter decades under the care of hotelier Jurgen Wolter, the much-loved Hyatt Regency is closing, More... [1374 views] VisitBritain prospects for 2006These forecasts are dependent on normal circumstances prevailing and do not factor in unexpected events or crises. More... [550 views] Hilton settles over moldy Hawaii hotelA judge has approved a $1.8 million class action settlement between Hilton Corp. and guests who stayed in a mold-infested Waikiki hotel tower, lawyers for the plaintiffs said. More... [917 views] Buyers baulk over Sydney's Four Seasons saleThe proposed $220 million-plus sale of Sydney's Four Seasons Hotel to Thakral Holdings and Singapore's GIC Real Estate is in danger of collapsing. More... [856 views] YTD disappointing for UK hotelsLondon hotels are ‘back on track’, according to TRI Hospitality Consulting, seeing revenue per available room (revPAR) improve by 6.4% year-on-year to £85.74 in November. More... [611 views] Raffles to Manage New Hotel in AnkaraRaffles International signed an agreement to manage a new hotel development in Ankara, Turkey. More... [684 views] Global Hospitality Newsletter: December 26, 2005Recovering One Year down the Track: TsunamiToday a year ago will be remembered by all in Asia, and many around the world. It was also that same day in history that brought the international tourism community together to begin the process of rebuilding and reconstructing the Tsunami-affected destinations, including Thailand, Indonesia, Sri Lanka and the Maldives. More... [587 views] South Asia, a year laterToday's one-year anniversary of the tsunamis that devastated large swaths of coastal South Asia will be marked by tears, prayers, commemorations — and cautious optimism that foreign tourism to the troubled region is finally on the mend. According to a new report by the United Nations' World Tourism Organization, beach resorts in the Maldives, Sri Lanka and Thailand are nearly full this month and next; occupancy rates are near 90%. More... [634 views] Hilton Group says HHC hotels deal 'weeks' rather than months awayHilton Group PLC is edging closer to a deal with its US counterpart Hilton Hotels Corporation about a bid for the UK-based group's hotel assets with a deal 'weeks' rather than months away, according to a spokesman for the UK hotels company. More... [935 views] Blockbuster on the BundYeoh Siew Hoon returns to Shanghai to find the glitz is even glitzier. A friend once described Shanghai to me as an MGM movie set. More... [754 views] Fairmont Hotels Board Rejects Icahn OfferThe Fairmont Hotels & Resorts Inc. board has unanimously rejected financier Carl Icahn's $1.2 billion bid to take control of the company, calling the offer "inadequate." More... [676 views] Horst Schulze and Capella Hotels & Resorts to Lead Rebirth of Germany’s Grande Dame Hotel - Breidenbacher HofLegendary Hotel and Mixed-Use Retail and Residential Property to be rebuilt for 2007 Opening. It takes a legendary hotelier and a visionary owner to lead the rebirth of a great hotel. For more than 175 years, Breidenbacher Hof, in Düsseldorf, Germany, epitomized the ultimate in European luxury and hospitality. Finally shuttered in 1999 after falling into disrepair, the city of Düsseldorf has eagerly awaited the right plan for the rebirth of this extraordinary property. More... [959 views] Marketing with a Personal TouchSending personalized cards to clients is a great strategy. And online services let you create them with a few clicks. In order to maintain a personal connection with his clients, computer consultant Dennis Deery sends them cards several times a year. These aren't generic Christmas or thank-you cards; instead, Deery, who is also an accomplished photographer, mails out greetings that feature his shots of rural landscapes along with personalized messages inside More... [988 views] The Stein Group Announces Two More Properties.The Stein Group has announced its acquisition of two more properties, the Villa Mangiacane in Tuscany and the Hotel Rodina in Sochi on the Black Sea More... [1011 views] Wotif.com appoints Chief Operating OfficerWotif.com, Australia’s leading accommodation website, announced today that Robbie Cooke has accepted an appointment with the company as Chief Operating Officer. More... [716 views] DoubleClick Study: Email Integral to Consumer LifestyleDoubleClick's sixth annual Consumer Email Study points to a confluence of personal and professional email use, a decline in concern regarding spam along with an increase in anxiety regarding viruses and fraud, and confirmation that email drives commerce both online and in stores More... [608 views] Global Hospitality Newsletter: December 23, 2005Dieter Huckestein Announces Retirement from Hilton Hotels CorporationHilton Hotels Corporation said that 35-year industry veteran Dieter Huckestein, chairman and chief executive officer of Conrad Hotels and president of the Hilton Global Alliance, has announced his retirement from the company effective in early 2006. More... [1566 views] Kiwis and King Kong bring out the beast in meCall it the confusion of the holidays but recently, Yeoh Siew Hoon found herself at the wrong party. More... [791 views] Here's a tip: Leave a tipIf you stay in a hotel, even once in a while, you have to appreciate the fact that someone else is cleaning up after you. It certainly is one of the high points of this mom's hotel experience. Still, I have to admit, I haven't always tipped the housekeeping staff, especially if I've only stayed one night. But after reading this story, I plan to start. Consider it an early resolution. By Megg Mueller Schulte, USA TODAY More... [2033 views] Best Western Promotes Glenn De Souza to Vice President, Paul Halpenny to Managing DirectorIndustry Veterans to Direct Hotel Chain's Continuing International Growth. Best Western International, announced today the promotions of Glenn de Souza to Vice President of International Operations, Asia; and Paul Halpenny to Managing Director International Member Services, Europe. More... [967 views] Italian hotel performance continues to improve slowlyLatest results from the HotelBenchmark™ Survey by Deloitte show that the sluggish performance of the Italian economy has not cast a shadow on hotel performance. Italian hoteliers have managed to grow revenue per available room (revPAR) by 2.8% year-to-October 2005 - the second year of revPAR growth following two years of decline. More... [643 views] Choice Hotels International extends President and CEO Charles A. Ledsinger's contractChoice Hotels International, Inc. (NYSE: CHH) today announced its Board of Directors has extended the employment agreement with Charles A. Ledsinger, Jr., president and chief executive officer, for four years. Under the extension, Ledsinger’s contract will run until December 2009. More... [602 views] Carlson Hotels Worldwide Appoints Doug Abbott Vice President of Sales for the Americas regionIn his new role, Abbott will be responsible for both developing and implementing sales strategies and leading the region's sales team for the company's brands, which include Regent International Hotels, Radisson Hotels & Resorts®, Park Plazasm Hotels & Resorts, Country Inns & Suites By Carlsonsm and Park Inn®. More... [616 views] Ian Schrager and Partner Aby Rosen Acquire Three Riande Continental Hotels in FloridaSix months after giving up the reins at the Delano and the Shore Club, famed hotelier Ian Schrager bought a hotel located between the two in South Beach. Last week a Schrager company purchased the Riande Continental, as well as its sister property in Miami, Schrager and a broker for the Riande family confirmed Monday. More... [1279 views] Mark Sexton returning to Sheraton Noosa Resort & Spa as General ManagerThe award winning Sheraton Noosa Resort & Spa is looking forward to welcoming Mark Sexton back as its new General Manager. He rejoins Sheraton Noosa Resort & Spa having previously spent several years in various senior operational roles within the property. More... [874 views] Asian Hotels Alliance partners with Finnair PlusAsian Hotels Alliance (AHA) has announced the conclusion of an agreement with Finnair Plus, Finnair’s frequent flyer program. Effective January 2006, Finnair Plus members will be able to earn 1000 Finnair Plus points when staying at all AHA participating hotels all over Asia. More... [643 views] Amadeus Signs PATA as Premier PartnerThe Pacific Asia Travel Association (PATA) today announces a new Premier Partnership with global travel technology company, Amadeus. The strategic alliance brings together the leader of Asia Pacific travel and tourism and a leading provider of technology and distribution solutions to the travel and tourism industry. More... [583 views] Global Hospitality Newsletter: December 22, 2005Who is In and Who is Out - Global Staff MovementsThe latest update on international executive staff movements... Check it out.... More... [2954 views] Best Western to build 15 hotels in MalaysiaBest Western International Inc plans to build 15 hotels in Malaysia within the next three years. Its vice-president for International Operations (Asia) Glenn de Souza said currently they are working with a local partner, Trinidad Holdings, to identify suitable locations for the hotels. More... [669 views] Golden Tulip awards best hotels of the year 2006Golden Tulip Hotels, Inns & Resorts is proud to announce the 2006 Golden Tulip and Tulip Inn of the year for the Benelux, Mediterranean, France & Monaco, Central Europe, and the UK areas. Check out the winners.... More... [699 views] Hong Kong's JIA boutique hotel Offers Guests Home DeliveryRoom Service & Take Away Concept Launched. JIA boutique hotel, Hong Kong’s first chic “boutique hotel” and the first hotel by Philippe Starck in Asia, launches its Home Delivery service – a unique room service and take away concept. More... [827 views] UK Hotels Rewarded for Marketing Campaigns in 2005The Hotel Marketing Association (HMA) has announced the winners of its Twelfth Annual Hotel Marketing Awards sponsored by American Express, with London’s Berkeley, English Lakes Hotels, the Rothay Garden Hotel, Ramada Jarvis and Best Western all scooping top honours. More... [649 views] Taj Hotels in revamp modeIndian Hotels Company (IHCL) has taken up a major renovation of its business hotels across the country. Based on detailed consumer research studies on the needs and lifestyle of its guests, the company, which owns the Taj brand of hotels, has made changes and enhanced both product and service experience through its key hotels. More... [783 views] Visa Asia Pacific Reports Exponential Growth in International Online SpendingVisa Asia Pacific today announced that online spending by Visa cardholders’ at e-commerce merchants outside their home countries for the three months ended September exceeded US$377 million, representing 71 percent growth over the same period in 2004. The number of international online Visa card transactions also increased exponentially from 1.9 million in the third quarter of 2004 to more than 3.6 million for the same period in 2005, a 94 percent year-on-year gain. More... [724 views] Hans W. Olbertz appointed New Director of Operations Korea and General Manager Grand InterContinental SeoulThe Grand InterContinental Seoul is proud to announce the appointment of its new Director of Operations Korea and General Manager. Mr. Hans W. Olbertz (53) brings to Seoul a wealth of knowledge as an hotelier and a three-decade career of working for the InterContinental hotel chain. More... [837 views] Hilton plans to launch 2 more brands in IndiaHilton, the world’s leading hotel chain which entered the country with a strategic alliance with the Oberoi group one-and-a-half years ago, plans to launch two more of its brands— the Conrad and the mid-market Scandic, to its portfolio in India. More... [794 views] Mexico Boutique Hotels are open and ready for BusinessThe Yucatan Peninsula has long been the premiere destination in Mexico for its unmatchable combination of temperate climate, history, the ancient Mayan culture, beautiful resorts and the turquoise waters of the Caribbean Sea. More... [610 views] Global Hospitality Newsletter: December 21, 2005InterContinental Jordan impresses significantly at annual Grumpy Gourmet AwardsInterContinental Jordan shone in the spotlight at the 1st Annual Grumpy Gourmet Awards held at the Grand Hyatt Hotel, after receiving a number of very significant awards at the impressive ceremony. Gunter Grigoleit, General Manager and Director of Operations for Jordan & Palestine, won the highly prestigious Grumpy Gourmet Award ‘Hotelier of the Year’. More... [804 views] Unique offerings keep guests happy, relaxedForget the chocolate mint on the pillow. More hotels are sweetening guests' stays with unique services such as complimentary après-ski hot chocolate and s'mores by the hot tub — or for risqué romantics — chocolate body paint in the minibar. Not all extras are sweet, chocolate or decadent, but they are about a distinct experience. More... [1183 views] Hilton set to pull out of Bahrain after 30 yearsThe Hilton chain is pulling out of Bahrain after 30 years, it was revealed yesterday. As of next month, the Hilton in Manama will be managed by another international chain called Golden Tulip Hospitality. More... [875 views] Third Quarter Worldwide Hotel Revenue from Electronic Channels Up 9.4%TravelCLICK's eMonitor results for the third quarter of 2005 show that worldwide electronic hotel revenue from the Global Distribution Systems (GDS) and key Internet sites combined was up 9.4%. Room nights from the electronic channels also increased 2.2% over the same period last year. The Average Daily Rate (ADR) rose 7.1% over the third quarter of 2004 with an ADR of $132.01. More... [596 views] Real Estate Investment TrustREIT specializes in the acquisitions, development, and management of commercial real estate. They are always ready to leverage opportunities, grow and diversify there portfolio. REIT’s are known for acquiring properties with below market rate leases, maintaining a strong balance sheet to always have access to capital to allow for continued growth, and perfecting and eye for leveraging opportunities. By Robin Trehan More... [698 views] UK Hotels show steady growth in run up to XmasNovember proved to be a month of equals in the hotel industry, with London and the regions posting almost identical fluctuations in occupancy and rooms yield, according to figures released by PKF hotel consultancy services. More... [635 views] Pegasus Solutions, Inc. to be Acquired by an Equity Group Led by Prides Capital Partners, LLCPegasus Solutions, Inc. announced today that it has executed a definitive merger agreement with an equity group led by Prides Capital Partners, LLC, including entities affiliated with Prides, Tudor Investment Corporation and Belfer Management. The transaction is valued at approximately $275 million. More... [801 views] Hong Kong Hotels expect another bumper yearHotels are expecting another bumper year despite thousands of new beds becoming available. Hotels are expecting another bumper year despite thousands of new beds becoming available. More... [760 views] Equity Inns to acquire five Marriott HotelsExpands Presence in Florida and Georgia. Equity Inns, Inc. the third largest hotel real estate investment trust (REIT), announced today that it has entered into an agreement to purchase five Marriott branded hotels containing 435 rooms from partnerships controlled by McKibbon Hotel Group, a hotel developer and management company for a total price of $45.5 million or $105,000 per room. More... [567 views] New partnership to boost hotel industry trackingA strategic alliance announced today by PKF hotel consultancy services and hotel industry online information service The Bench is set to boost the reporting of the UK hotel’s industry performance. PKF has decided to upgrade its monthly statistics system to The Bench platform, giving all its subscribers access to daily, next day data. As a consequence, subscribers will now be able to track midweek/weekend occupancy and rates, and to benchmark their performance seven days a week. More... [633 views] St. Regis Hotels & Resorts Continues to Expand Globally with Second New Property in Latin AmericaStarwood Hotels & Resorts Worldwide, Inc. announced today a joint venture agreement to build a new St. Regis Resort in Punta Mita, Mexico. Scheduled to open in late 2007, the new ultra-luxe resort is being developed by Ideurban Consultores, one of Mexico's largest private development and construction companies and DINE, master developer of Punta Mita. St. Regis Resort, Punta Mita will be the brand's second property in Mexico, opening shortly after the St. Regis Hotel, Mexico City also set to debut in 2007. More... [571 views] Global Hospitality Newsletter: December 20, 2005Marriott's looking forward — and up; Interview with "Bill" Marriott Jr.
More... [1212 views] From iPod docking stations to Wi-Fi, rooms brim with tech delightsNo longer happy with just clean sheets and heavy curtains, hotel guests are demanding more from their rooms. And hotels, looking for a way to woo customers, are happy to comply. From plasma-screen TVs to iPods, Wi-Fi in every nook and cranny of the hotel properties to VoIP-ready phones, hotels are jumping on the high-tech bandwagon in an effort to lure guests and boost revenue. More... [1284 views] Whiff of scandal draws guests to certain hotel roomsHotels build reputations on qualities such as sumptuous surroundings and attentive service. But there's nothing like a scandal to create the sort of notoriety that keeps on giving More... [1077 views] Online hotel marketers are looking for direct conversionWith predictions that online advertising will grow to $18.9 billion by 2010 and assertions that the ROI for online advertising is second only to direct marketing, attendees to the recent Hospitality Sales and Marketing Association International (HSMAI) Travel Internet Marketing Strategy Conference, held at the Sir Francis Drake Hotel in San Francisco, CA, were urged to protect their Web sites and their consumers who are being attacked by traffic diversion, identity theft and fraud. More... [667 views] 3rd ITB Congress Market Trends & Innovations: The world’s largest tourism congress isDebuts for the Hospitality Day and the Sales & Marketing Day. Messe Berlin is expecting over 6,000 trade visitors from all over the world at the third ITB Congress Market Trends & Innovations (MTI) which takes place from 8 to 12 March 2006. More... [627 views] U.K. Backs Off Hotel VAT Rule ChangesBritish Revenue and Customs authorities this week reversed a policy that would have caused headaches for U.S.-based companies filing value-added tax reclaims on behalf of their travelers. More... [634 views] Golden Tulip launches Functionalities for RSS Technology on goldentulip.comGolden Tulip Hotels, Inns & Resorts is proud to announce the introduction of RSS (Real Simple Syndication) functionalities on the Golden Tulip corporate website RSS stands for Really Simple Syndication and is a mean of exchanging web content, using XML technology. Growing in popularity, RSS allows users to receive headlines of the latest promotions More... [537 views] Royals Put Malta Hotels Back On MapThe visit of Queen Elizabeth II to the island of Malta to open the recent Commonwealth meeting resulted in nearly a week of positive coverage for the island on television, print media and the internet. For a Mediterranean island with good year round weather, a friendly local English speaking population and facilities to rival that of any of her competitors, Malta is a suprisingly often forgotten island for many people planning a holiday in the Mediterranean. More... [630 views] Global Hospitality Newsletter: December 19, 2005Michels plays a smart hand in Hilton tie-up dealDavid Michels, Chief executive of Hilton Group, prefers to err on the side of caution. He said recently that the chances of a marriage between his company’s hotel arm, Hilton International, and its American partner, Hilton Hotels Corporation (HHC), was fifty-fifty. More... [1094 views] Restaurant Consultants issue Top Ten Dining Trends for 2006International restaurant consultants Joseph Baum & Michael Whiteman Co. have forecast major new dining trends that will impact how Americans eat in the year ahead. Chocolate gets mass-market snob appeal; snacks muscle in on upscale restaurant menus; vinaigrettes are the new dressings; watermelon is the new tomato, fat is back, and others. More... [1501 views] Hotelier of the Year - John Stauss, Regional Vice President & General Manager Four Seasons Hotel LondonJohn Stauss, Regional Vice President & General Manager of Four Seasons Hotel London has won the prestigious Hotelier of the Year Award for 2005. More... [1113 views] Outrigger Enterprises Announces Plans for Further Expansion in Hawaii, Asia-Pacific; New Team NamedNew Strategic Plan Sets Course for Company's "Next Phase". Personnel Changes also Announced; EVP, COO Perry Sorenson to Retire, New Team Named More... [679 views] Jerry Herman Forms BJB Hotels with Washington, D.C. Real Estate and Hotel InvestorsHotel veteran Jerry Herman has joined with Washington, D.C.-based real estate and hotel investors William Lipnick and Dr. Robert Lipnick to form BJB Hotels, LLC. More... [951 views] Travel Goes MobileMobile technology sets the standard for the travel industry’s future. Within two years, holidaymakers and business travellers could receive travel tickets, booking and destination information, and after care customer service direct to their mobile phones. And by 2010, mobile technology could be sophisticated enough for customers to browse and book holidays direct using their handsets. More... [594 views] Ty Warner Expands Management Team, Appoints Chief Operating OfficerTy Warner, Founder and CEO of Ty Warner Hotels and Resorts (TWH&R), has announced the appointment of Luis Fernandes to the newly-created position of Chief Operating Officer. More... [732 views] Whitbread hotels do well, restaurants disappointLeisure group Whitbread Plc said on Thursday it was disappointed by the performance of its pub restaurants, but its Costa coffee shop chain and Premier Travel Inn hotels were performing well. More... [541 views] New Cendatn TDS research reveals impact of rising costs and new technology on travel agencies in AsiaTravel Agents need to adapt and re-focus to survive in new travel climate. Cendant Travel Distribution Services (TDS), a division of Cendant Corporation (NYSE: CD), today announced the results of research undertaken in Asia, to discover how Asian travel agents are reacting to a market being shaped by changing technology, rising costs and an increasingly demanding traveling public. More... [634 views] Indian Hotels buys Sydney's W Hotel for $27 mlnIndian Hotels Co. Ltd., owner of the Taj chain of hotels, said on Wednesday it had bought W Hotel in Australia for A$36 million (US$27 million), as it looks to establish the Taj brand in key international markets. Taj hotels will take over operations in early February, said Anil Goel, vice president of finance at Indian Hotels. The 100-room boutique hotel is operated by the Starwood group More... [843 views] Thailand hosts ISPA 2006The Best of the East - Worldwide Announcement for the ISPA 2006 Thailand International Spa & Wellness Conference and Exhibition. The International Spa Association announces the ISPA 2006 Thailand International Spa & Wellness Conference and Exhibition to be held at the Queen Sirikit National Convention Center in Bangkok from May 3-5, 2006. More... [525 views] World Cup Fans Face Hotels Price HikeFans following the England soccer team in the World Cup in Germany next summer face crippling hotel price hikes. Hotels in Frankfurt, where England play their first match against Trinidad and Tobago, have raised prices by 134% for the World Cup period, according to the hotels.com company. More... [591 views] Raffles International signs deal to manage new Deluxe Hotel in AnkaraRaffles International has signed a management contract with Gulsan Insaat, Sanayi, Turizm, Nakliyat ve Ticaret A.S., to manage a new hotel development in Ankara under the Swissotel brand. The deluxe hotel will be named Swissotel Ankara and is scheduled to open in April 2006. More... [676 views] Global Hospitality Newsletter: December 16, 2005Kong. My name is King Kong.Yeoh Siew Hoon picks up tips from the story of the beauty and the beast. More... [921 views] Abercrombie & SmoochWhat does a successful brand really sell? The New York Times had an article covering how the 5th Avenue Abercrombie & Fitch store merchandises its jeans, sweaters and rumpled button downs. By Rick Hendrie, Chief Experience Offices, Remarkable Branding More... [861 views] InterContinental Hotels Group Honours Star Performers at Annual Leadership ConferenceOver 60 Awards Presented for Individual, Hotel and Team Efforts. InterContinental Hotels Group honoured its top-performing hotels and people from across the region at its recent Asia Pacific Leadership Conference 2005 held in Kuala Lumpur. Themed “Together We Make a Difference”, the conference focused on the various aspects of leveraging brand value, delivering the brand promise, and driving revenue. More... [1146 views] Colm O'Callaghan named General Manager and Chris Hansen named Executive Hotel Manager of the Conrad ChicagoColm O'Callaghan joins the Conrad Chicago from The Peninsula Chicago, where he held the position of Hotel Manager. More... [1015 views] Rotana Hotels launches innovative new hotel brand - CentroRotana Hotels, the leading hotel chain in the Middle East, announced today details of the launch of their exciting new brand of hotels, Centro. More... [813 views] InterContinental looks to growth, gets no bidsInterContinental Hotels Group Plc, the world's largest hotelier, said it would focus on increasing room numbers and raising its valuation and had received no bids, despite speculation U.S. peers were circling. The British-based group, which operates InterContinental, Crowne Plaza and Holiday Inn hotels, is moving toward being a managed and franchised hotel operator, but analysts have warned that unless it closes the valuation gap with its U.S. hotel rivals it may become a bid target. More... [726 views] Room rates rise for corporate travellers to ChinaHigh room occupancy, growing demand and upscale hotels are forcing the pace. Corporate budget planners should brace for higher accommodation costs when sending their executives to China, as hotel rates look likely to go up despite increased room supply. More... [636 views] Hilton Hotels Introduces eCheck-In CapabilityService Puts Guests in Control of Their Travel Experience; Saves Time Upon Arrival Hilton Hotels Corporation announced today that eCheck-in is available to guests who are Gold and Diamond VIP members of the Hilton HHonors guest reward program. More... [1316 views] Courtyard by Marriott reaches 100,000 room milestone with opening of hotel in MoscowWith nearly 700 hotels, Courtyard now is world’s 13th largest lodging chain. More... [799 views] Alfons Walsch appointed General Manager at the Royal Media Ljubljana HotelIn his new role, Walsch will be responsible for managing the daily operations of the 217-room Royal Media Ljubljana Hotel & Casino, encompassing restaurant, wine bar, congress center, beauty center and casino and for ensuring that the quality of service and standards are maintained at the highest level of the hotel brand’s expectations. More... [807 views] Starwood's Curacao VentureBarely a week after breaking ground on a new Westin in St. Maartens, Starwood Hotels & Resorts Worldwide has signed a letter of intent to build the Westin Curacao Resort & Casino, a 350-room luxury hotel on the island that houses the capital of the Netherlands Antilles.
More... [727 views] Robert Roskind Joins Crescent Hospitality as ChairmanCompany to Expand into Hotel Ownership. Crescent Hospitality Corporation, a rapidly growing hotel and resort management company, today announced that E. Robert Roskind has joined the company as chairman. He will play a major role in the company’s expanded growth strategy that will include hotel ownership. More... [534 views] Hotelzon International has appointed John MacOmish as managing director of its recently acquired UK subsidiary Hotel Resotel Limited.Said Group CEO Erik Floman: “John’s appointment is a major step in Hotelzon International’s creation of a strong multi-national team that is propelling our fast-growing network towards our target of becoming the pre-eminent global specialist hotel and reservations agency. More... [553 views] Global Hospitality Newsletter: December 15, 2005Wynn Resorts Ltd. Withdraws from Bidding for Gaming Resort Sites in SingaporeWynn Resorts Ltd. has withdrawn from bidding for one of the two proposed gaming-resort sites in Singapore because the Las Vegas-based casino operator cannot devote necessary resources to the project, company Chairman Steve Wynn said Friday. More... [728 views] IHG Hits the Hundred Mark for Development DealsIn Europe, Middle East and Africa InterContinental Hotels Group (IHG) accelerates the expansion of its brand portfolio with a series of over 100 development deals. More... [802 views] Hotels Increase Amenities For Guests As Room Rates RiseAccording to a recent analysis by PricewaterhouseCoopers, guests at hotels across the country are now greeted by an myriad of new amenities ranging from increased choices for methods of checkout to higher quality bath amenities and in-room exercise equipment. Hotels are adding amenities to achieve incremental revenues and to respond to increases consumer expectations. More... [1359 views] Business Travel Costs Continue Steady Climb In Third QuarterAccording to the Business Travel Monitor released today by American Express Business Travel, the world's largest travel management company, average airfares for U.S. domestic and international routes rose in the third quarter compared to the second quarter of 2005. More... [578 views] Guangzhou: Ritzy times for overseas chainsGuangzhou lags behind Shanghai and Beijing in upmarket hotel presence, but that is set to change in the next two years. International hotel groups are making plans for ambitious projects and the Guangzhou authorities have recognised the urgent need to open the market to international chains in preparation for the 2010 Asian Games in Guangzhou. More... [668 views] The birth of the booking engine – SITA celebrates the 10th anniversary of the online fares revolutionSITA INC the global air transport IT company, celebrates the 10th anniversary of the launch of the world’s first airline booking engine which SITA developed for a British airline. The arrival of the booking engine made possible the low fares revolution which now saves airlines and passengers billions of dollars annually in ticket distribution fees. More... [688 views] 5-Star Millennium Hotel in Shanghai set to debut in 2006The Millennium Hongqiao Shanghai to be Millennium & Copthorne’s First Venture in China More... [700 views] Battle for two integrated resorts with casinos in Singapore gets intenseAs Singapore gears up for building two integrated resorts with casinos, there is talk that Publishing & Broadcasting Limited (PBL) is closer to securing the rights to build a multi-billion-dollar casino in Singapore, but still faces stiff competition from four rivals following the announcement of a shortlist by the Singapore Tourism Board. More... [870 views] Le Relais du Parc pays homage to Alain Ducasse and Joël RobuchonAccor has announced plans to renovate Sofitel Le Parc over a period of two years, transforming the hotel into the jewel of its prestige Sofitel brand in Paris. The hotel has already reopened its restaurant, Le Relais du Parc, which has been completely redecorated and pays homage to the two most famous French chefs: More... [811 views] Anguilla Hotelier of the Year and Industry AwardsSherille and Frankie Hughes, owners and managers of Paradise Cove Resort have been named the 2005 Anguilla Hotel and Tourism Association Hotelier of the Year. More... [574 views] Moscow: Historical Savoy Back in BusinessThe renovated Savoy Hotel opened its doors on Thursday after a $ 20 million facelift, providing one more option for visitors willing to spend about $ 600 per night on a standard hotel room. After 18 months of renovation, the 68-room historical hotel boasts gold furnishings, ornate marble floors and flat-screen televisions. More... [678 views] Golden Tulip adds the 75th Hotel to its Dutch Hotel PortfolioGolden Tulip is proud in announcing the signing of a new franchise agreement in the Netherlands for the Golden Tulip Zoetermeer Centre. The Golden Tulip Zoetermeer Centre will open its doors January 1st 2006. More... [560 views] Sri Lanka – One Year after the TsunamiTourism Rebounds Strongly, Visitor Arrivals Surpass 2004. Sri Lanka’s tourism industry – a vital contributor to the nation’s economic wellbeing - has rebounded strongly following the devastating effects of the December 2004 tsunami. More... [682 views] Global Hospitality Newsletter: December 14, 2005HSMAI Announces Recipients Of Winthrop W. Grice & Albert E. Koehl Lifetime Achievement AwardsPeggy Bendel and Barry Sternlicht Will Be Honored at the HSMAI Adrian Awards Gala in New York City on Jan. 30, 2006 More... [620 views] Baroness Thatcher re-opens Rocco Forte's Brown's Hotel in LondonBaroness Thatcher re-opened Rocco Forte’s Brown’s Hotel in London today (12 December 2005), 20 months after it closed for a complete renovation that has cost in excess of £20 million. In keeping with the quintessentially English ambiance of the hotel, a very traditional ceremony took place at noon. More... [920 views] Spanish hotel chains wage a fierce battle against Sandals, SuperClubs and Club MedWhen most Americans make the decision to book an all-inclusive resort in the Caribbean, they generally turn to one of three chains of hotels -- Sandals, SuperClubs and Club Med -- which account for most of the marketing and advertising of one-price-for-everything vacations. The same savvy travelers have only a dim awareness of such competitive all-inclusive chains as Barcelro, Iberostar, Occidental-Allegro, Sol Melia and Riu, owned by Spanish or Dominican interests. More... [1052 views] First Four Seasons Hotel on the way in ManamaWork starts next month on a massive residential, business and shopping development on the Manama waterfront. The $1.5 billion (BD565.5 million) Bahrain Bay project will include the country's first Four Seasons Hotel as its centrepiece. More... [850 views] Leading Corinthia Hotels in the Gambia, Hungary and MaltaCorinthia Hotels International proudly announced that three of its 20 four and five star city and resort hotels were voted as the ‘Leading Hotels’ in their respective countries at the 12th edition of the World Travel Awards held at London’s Royal Opera House on the 13th November of this year. More... [639 views] Accor to invest 200 Million Euro expanding China travel market - reportAccor Group plans to spend 200 mln eur over the next few years to expand its network in China. More... [769 views] Hard Rock and Sol Melia to Open the First Hard Rock Hotel in EuropeHard Rock Hotel in Madrid to Combine Rock Star Chic with European Style & Luxury More... [822 views] The Leading Hotel Schools of the World Launches International Leadership Series in the U.S.The Leading Hotel Schools of the World, a joint venture of The Leading Hotels of the World, Ltd. and a number of hospitality institutions from around the world, will launch its international Leadership Seminar series in the United States in February 2006. More... [1053 views] Jones Lang LaSalle Announces that a Morgans Hotel Group Venture Has Closed $185 Million Refinancing for Sanderson and St Martins Lane Hotels in LondonJones Lang LaSalle today announced that a Morgans Hotel Group joint venture has completed the refinancing of the Sanderson and St Martins Lane hotels in London. The new credit facility for the two hotels will be a combined senior and mezzanine loan facility through Citigroup International PLC. Jones Lang LaSalle Hotels and the Jones Lang LaSalle Real Estate Investment Banking team in New York arranged the financing as agents for the ownership joint venture. More... [656 views] Opondo adds Amadeus hotels inventoryOpodo the pan-European online travel company today announced it has added Amadeus to its source of hotels inventory, bringing the total number of hotels now offered on the Opodo service to over 65,000. More... [706 views] Global Hospitality Newsletter: December 13, 2005Online Hotel Rating Sites Driving Anxiety into the Hearts of Many Hotel ManagersJust about every hotel franchise has some sort of guest service rating system in place to collect and measure guest service comments. For years, hotels have relied on the review of guest comments to improve service and monitor the quality of their facilities and services. By: Neil Salerno, The Hotel Marketing Coach More... [1245 views] Dining Trends for 2006Marriott Food and Beverage Execs, Robin Uler and Brad Nelson, give their forecast for What's Up On the Dining Front More... [1890 views] Should You Own a Hotel Room?Condo-hotel units offer convenience, luxurious amenities, and tax breaks. But whether they're solid investments is still an uncertainty More... [870 views] Landmark InterContinental Dubai gets new General ManagerA neighbour's wise words set the foundation for a prosperous and rewarding career in the hotel industry for Jorgen Jorgensen, who has been appointed by InterContinental Hotels Group as General Manager of the InterContinental Dubai. More... [1009 views] Four Seasons eyes FX hedge and MideastFour Seasons Hotels Inc. is looking to hedge currency risks and expand in booming Middle East markets to reverse a series disappointing quarterly results, the firm's chairman said. The Toronto-based luxury hotelier cited currency fluctuations as one reason for a bigger-than-expected loss posted in the third quarter. In previous quarters this year, profits either shrank or fell below expectations. More... [710 views] PwC Forecasts Strengthening Hotel Seller's MarketThe U.S. lodging industry's per-room revenue this year will register the highest percentage growth in 20 years, PricewaterhouseCoopers said today during its 10th Annual U.S. Lodging Industry Briefing. Forecasting an 8.1 percent jump in RevPAR over last year's levels, PwC's data illustrates how the current lodging market—with its stunted supply and swelling demand—is leaving many buyers at the mercy of hoteliers. More... [599 views] Budget' hotel rooms go for $370 in NYCCost-conscious visitors to the Big Apple who favor budget hotel chains are in for a rude wake-up call this holiday season: a $330-a-night Super 8. More... [748 views] Five-star confusion for British hotelsTourism chiefs will launch a new star-rating system for British hotels and B&Bs next month, amid claims that it is too complicated and will mislead guests. The new regime aims to end confusion over hotel ratings by bringing together a plethora of separate schemes run by various tourist boards, the AA and the RAC. More... [766 views] New luxury travel and shopping website debutsiTravel iShop, a new luxury travel and shopping website, made its debut on November 27, 2005. To kick off the site, the iTravel iShop team has set off on a “Shop Around the World in 80 Days trip,” inspired by the trip taken by Phileas Fogg in the Jules Verne novel. Like Fogg, they will be departing from London and heading East. More... [713 views] InterContinental returns to BelgradeInterContinental Hotels Group PLC (IHG) has signed a management agreement with International CG d.p. Beograd (ICG) to bring its InterContinental hotel brand back to Belgrade, the Serbian capital. More... [666 views] World's Best Chefs To Whip Up A Feast In SingaporeTetsuya Wakuda, Charlie Trotter, Thomas Keller - these are the biggest names in the culinary world and they just might be heading to Singapore. Las Vegas Sands Corp announced its strategic partnerships with these chefs as part of its proposal to build an integrated resort and casino in Singapore. More... [790 views] Choice Hotels International, Inc. Appoints Four to Senior Vice President PostsChoice Hotels International, Inc. announced the following organizational changes and promotions, designed to leverage the power of the company's brands, management talent, and business intelligence in order to drive increased growth, profitability and loyalty within its franchise system: Dan Head to senior vice president, business intelligence and strategy - David Pepper to senior vice president, franchise growth and performance - Dave Goldberg to senior vice president, brand value = Janna Morrison to senior vice president, customer care and technology services More... [679 views] Global Hospitality Newsletter: December 12, 2005The Ultimate In Teamwork; Santa's Team Has It Going On!Santa's team is the ultimate in teamwork! How does your team compare? How is their efficiency, problem solving abilities, their speed and stamina over the "long haul?" What level of passion drives them? You need to understand their personalities. . . By Gene Ference, HVS International More... [849 views] Fairmont Board Will Review And Make Recommendation On Icahn's Partial Takeover BidFairmont Hotels & Resorts Inc. today said that its Board of Directors, consistent with the Board's fiduciary duties, would review and make a recommendation on Icahn Partners LP and Icahn Partners Master Fund LP's partial takeover bid for control of up to 51% of the outstanding common shares of the Company. More... [688 views] Sir Rocco Forte receives Leader in Luxury AwardSir Rocco Forte, Chairman and Chief Executive of Rocco Forte Hotels, is in Las Vegas for the seventh annual Luxury Travel Expo today (Thursday, 8 December) to accept a Leaders in Luxury award in recognition of his outstanding accomplishments in the hotel industry. More... [714 views] Portals: Hot AgainWhat goes around comes around, but portals came back faster than anyone expected. More... [908 views] IFA Hotels & Resorts acquires majority stake in YOTELYOTEL, the world's most radical hotel concept, has officially confirmed that it will open its first two hotels at London Heathrow and London Gatwick in mid 2006, following a major investment by Kuwaiti based IFA Hotels & Resorts, a subsidiary of International Financial Advisors (IFA) with the transaction facilitated by Univest Group. More... [864 views] Despite Urban Violence, An Excellent November For France’s Hotel Industry - MKG ReportsIn November, growth in the RevPAR should near +10%, thereby confirming that November’s urban violence did not impact France’s hotel industry. More... [550 views] Leading Hotel Schools of the World Honored At Sixth Annual Hospitality AwardsThe Leading Hotels of the World, Ltd. received the Best Partnership Operation award for its joint venture Leading Hotel Schools of the World, during the Sixth Annual Hospitality Awards ceremony, which took place in Paris on November 7. More... [1039 views] New general manager appointed at Four Seasons Hotel RiyadhFour Seasons Hotels and Resorts have announced the appointment of Thomas Lind as General Manager at Four Seasons Hotel Riyadh. Swedish born Lind comes to the region with a wealth of experience gained from international postings within the hospitality industry over the past 25 years More... [971 views] Athens hotel activity2005 is recording a slight increase in Hotel Occupancy Rates but a drop in RevPAR, of our sample of hotels in Athens for the first nine months of 2005 compared to the same period in 2004. More... [577 views] Smoking bans not hurting hospitality, cities reportBig cities around the nation that have imposed stringent smoking bans found that after a period of turmoil, the bar and restaurant industry recovered and even grew, according to a survey by the Tribune.
In New York, Boston and Los Angeles, the prospect of crippled businesses, rowdiness on the street outside bars and patrons fleeing for less restrictive environments never materialized, according to proprietors, health officials, police and bar-goers. More... [719 views] Global Hospitality Newsletter: December 9, 2005Best New Business Hotels 2005Business travel may be strong again, but 2005 was a slow year in the hotel-building business--at least in the U.S, that is. In booming economies, such as those in China or India, however, new luxury hotels are going up faster than you say "low manufacturing costs." By Sophia Banay, Forbes.com More... [1153 views] Let's Talk Turkey...Hotel eMarketing Takes Dedication of Time and MoneyPardon the turkey pun, but Thanksgiving marked the beginning of a critical time of year for most hotels; This year's performance results are being dissected and analyzed and next year's budgets are frantically being tweaked and finalized. Hopefully by now, everyone's marketing and operating plans include some kind of strategy to capture more sales from electronic sources in 2006. By Neil Salerno, The Hotel Marketing Coach More... [641 views] Slow, but sure - European hotel performance for the first nine months of 2005Hotel performance across Europe has improved steadily during the first nine months of 2005. However with an average increase in revenue per available room (revPAR) of 3.6% (when measured in euros) performance is quite weak when compared to other areas of the world. Even with the preferential exchange rate, differential revPAR in US dollar terms has improved just 6% during the period, making it the world’s slowest growing region. More... [661 views] Mandarin Oriental, Tokyo open for business in Tokyo's historic Nihonbashi districtMandarin Oriental, Tokyo officially opened its doors on 2 December in the heart of the historic Nihonbashi district of Tokyo, marking the arrival of Mandarin Oriental Hotel Group’s first hotel in Japan. More... [812 views] HSMAI to Honor Peggy R. Bendel with the Grice Award and Barry S. Sternlicht with the Koehl AwardRecognizing individuals who have made significant contributions and lasting impressions on the hospitality and travel industry, the Hospitality Sales & Marketing Association International (HSMAI) announces the recipients of its annual Winthrop W. Grice Award for public relations and the Albert E. Koehl Award for advertising and marketing excellence. More... [636 views] Cornell Explains The "Tale Of Two Cities" In Hotel ValuationA new report from the Cornell Center for Hospitality Research presents eight “rules of the road” for hotel developers—but sometimes the road takes an unexpected turn. For example, the connection between hotel gross operating profits (or losses) and property values is not as solid as investors or property managers might think. More... [875 views] Transforming Travel TodayTechnology at your finger tips at Europe’s leading travel technology show . The Travel Technology Show opens its biggest show to date on 31st January – 1st February 2006 at London’s Olympia 2, with nearly 90 exhibitors already confirmed. As technology continues to play an integral role in both everyday business and leisure travel, all the latest products and services driving this trend will be showcased at the show: Europe’s leading event for travel technology solutions. More... [586 views] Wyndham sets its sights on AustraliaThe US-based five-star Wyndham Hotels & Resorts chain is planning to open its first hotel in Australia and is scouring Sydney and Melbourne for central city locations. More... [631 views] “The Unique Collection of Hotels and Resorts” launchedA new luxury hotel management company has made its debut this month in Bangkok. “The Unique Collection of Hotels and Resorts” has embarked on an ambitious programme to become synonymous with exclusive independent and Unique five-star hospitality in Asia. More... [845 views] Bavaria Hotels International – Adding Value with Smart Technology SolutionsFurther to the recent announcement from Bavaria Hotels International of a Strategic Global Alliance with Siemens to provide total hospitality solutions throughout the German hospitality chain’s growing network, details of the systems and the benefits for both guests and owners were announced at the Siemens Hospitality Summit held in Dubai 5th December 2005. More... [653 views] Palmerston Hotels & Resorts announces signing of its first management agreement for a Palmerston Hotel in ChinaThe Agreement for the Palmerston Hotel in Tianjin and the City Club of Tianjin, on top of the Hotel, was signed recently between Tianjin Somo Hotel Management Company Ltd. and Palmerston Hotels & Resorts. More... [824 views] Global Hospitality Newsletter: December 8, 2005Armani to roll out Dubai hotel lineGiorgio Armani, who started his fashion empire with an unlined jacket in 1975, is counting on a $US1 billion agreement to develop hotels with Dubai's Emaar Properties to help double sales at Armani Casa, his five-year-old homewares business. The first hotels are scheduled to open by 2008 in Dubai and Milan, and the designer will provide furnishings and amenities. Armani Casa brings in about 5 per cent of sales at Armani's company, which had annual sales of €1.3 billion ($2billion) last year. More... [883 views] Bling is dead - keeping it real is keyNew research revealed today at the International Luxury Travel Market in Cannes shows how that the era of ostentation is dead amongst luxury travellers. Instead authenticity, exclusivity and attention to detail are key to keeping the contemporary wealthy happy on their travels. In a survey of 248 travel suppliers from across the globe who service the needs of the world’s most affluent, 84 per cent agreed that their clients now seek more subtle forms of luxury than the past. More... [1050 views] 64 Do’s and Don’ts of Hotel TechnologyAs part of Pertlink’s 5th Anniversary celebration, we'd like to give this checklist to the industry. These are our thoughts, and you will have to decide as you work your way through the checklist whether they match your business style and environment. More... [11939 views] Is Dubai's hotel boom unstoppableNo matter how you look at it - occupancy rates, average room price, revenue per available room - the Dubai hotel market ranks among the world's best, and it has for several years. The almost surreal boom is beginning to make some participants and observers nervous, however, while others feel that the time is right to invest in the city's still wide-open, mid-level hotel segment. More... [956 views] Women-only hotel rooms a hitWith the rise in women business travellers, a major hotel chain has come up with the concept of Eva rooms, exclusively designed to suit their needs. TC hotels introduced exclusive rooms for women corporate travellers a year ago to provide them cocooned comfort, privacy and protection in major metros across India. More... [1213 views] Return of Kahala Hilton possibleThe sale this week of the Kahala Mandarin Oriental Hawaii, one of the most luxurious properties in Hawaii, has raised the strong possibility that the new owners will change management companies and seek bids from upscale hoteliers. This change of ownership may open doors for suitors including Hilton, which ran the lucrative property from 1964 to 1993, when it was sold to Japanese owners. More... [1044 views] Security guidelines for Singapore hotels tightenedSingapore has introduced the world's first national security guidelines for hotels. The voluntary guidelines are designed to bring security measures across hotels to a minimum standard. More... [1164 views] Hilton To Add 170 Hotels, 24,000 Rooms In 2005, Leads Hotel Industry Development GrowthHilton Hotels Corporation announced that its Hilton Family of Hotels led the U.S. hotel industry in new room additions from new construction and brand conversions in the first three quarters of 2005 and is projected to maintain that position at least through 2007, according to data recently released by Lodging EconoMetrics(LE), the nation's hotel real estate investment and supply side research authority. More... [691 views] St. Petersburg: Number of Five-Star Hotels Set to Double Within a YearIntercontinental and Ramada are the latest international hotel operators to announce their arrival on the St. Petersburg market next year, while Rezidor SAS also signaled further expansion, Maxim Sokolov, chairman of the city committee for investment and strategic projects, was quoted by Interfax as saying. More... [710 views] TravelCLICK Distribution Management Solution Supports Multiple Pricing Layers Across Major Distribution ModelsTravelCLICK Inc., a leading provider of hotel business process management (BPM) solutions, announced that its enhanced ChannelManager platform supports hoteliers need to manage multiple layers of pricing without limitations by distribution structure. More... [676 views] Accor sees Singapore as possible regional hubParis-based hotel group Accor sees business in Singapore booming and is considering making the city-state its Asian hub, regional chairman David Baffsky said. More... [797 views] Global Hospitality Newsletter: December 7, 2005Hoteliers in China race to grab a piece of an alluring pieEconomic growth, the Olympics and WTO membership make a tasty menu. Rarely in any period of China's economic history has virtually every global hotelier shared optimism on the prospects of the country's evolving tourism market. More... [789 views] The Facts About Induced DemandThere has been a great deal of controversy surrounding the issue of large meeting and convention oriented hotels and their ability to induce demand to a market. There has been a great deal of controversy surrounding the issue of large meeting and convention oriented hotels and their ability to induce demand to a market. By Gregory Hartmann, HVS International More... [865 views] Shanghai to be the home of ground-breaking joint-venture management training schoolIn January, China's biggest hotel chain will open the mainland's first joint-venture hotel management school, with one of the most famous names in the industry. The school, with a campus in the Shanghai suburb of Fengxian and involving a 50-50 investment of US$5 million by Jinjiang Group and Les Roches school of Switzerland, is a step toward alleviating a severe shortage of talent in one of China's fastest-growing industries. More... [890 views] Luxury Paris hotel hits back at collusion fineLuxury Paris hotel Le Bristol hit back at France's Competition Council on Monday, saying the 81,000 euro ($95,070) fine it received for sharing information with its rivals was based on contentious assumptions. Le Bristol was one of Paris's six most opulent hotels that the council fined a total of 709,000 euros last week for sharing information on prices and occupancy, which it considered damaging to competition. More... [1059 views] Westin goes smoke-freeWestin Hotels Will Become the First 100% Smoke-Free Hotel Chain In January 2006 More... [1187 views] Interstate Hotels & Resorts Promotes Keith Clampet to EVP, Hotel OperationsInterstate Hotels & Resorts announced the promotion of Keith Clampet to executive vice president, hotel operations. In his new position, he will be responsible for overseeing management of a portfolio of more than 70 full-service properties and will report to Paul Burke, president of hotel operations. More... [729 views] Internationally Successful Hotelier Tapped to Head Best Western Board of DirectorsBest Western International announced that Raymond Johnston, owner of the Best Western Las Brisas in Palm Springs, has been named Chairman of the Best Western board of directors. More... [591 views] Small Luxury Hotels of the World Recognizes Best of the Best With Annual AwardsKatikies, Santorini Clinches Hotel of the Year Award. In recognition of their outstanding commitment to the brand, Small Luxury Hotels of the World honoured six member hotels at an awards ceremony in London last month. More... [805 views] Thailand Hotel Alliance – Hotels and Travel Agent CoalitionHotels in Thailand begin to collate and strengthen their control over rates and inventory in an Online Hotel Alliance – Thailand. More... [711 views] Intelligent Spas Releases New Business Tools for Spa OperatorsIntelligent Spas has released a new series of Spa Operating Procedures, Policies & Forms Manuals to assist spa businesses raise service standards, improve customer satisfaction, create and maintain spa ambience, implement employee training and reduce costs associated with waste and inefficient processes. More... [915 views] Global Hospitality Newsletter: December 6, 2005Standardize the Standards – Unite the Ratings-Enlightenment or Bombast?The British thrive with continuity and consistency in a most civilized fashion. Their gifts of tradition and protocol delight we off shore Visitors, although some of the more adventuresome may snicker. But, the trains run on time, the Guards change punctually, and tea is served at 4pm. The British relish order and precision. In their Hospitality world, expectations are delivered with few surprises, a claim few other countries can echo. By John R. Hendrie CEO, Hospitality Performance More... [687 views] Loving The Job You HateYou know the feeling: Getting out of bed Monday morning is a struggle, followed by five long, bleak days. You're not alone. About a million people a day phone in sick--and it's not the bird flu. Some surveys have found that 87% of Americans don't like their jobs. By Scott Reeves, Forbes.com More... [1228 views] Top-10 2006 Emarketing Tech PredictionsWhich tech developments will change the face of emarketing next year? Crown Peak's VP of sales looks into his crystal ball. More... [903 views] K.B. Kachru of Carlson Hotels Asia-Pacific Honored with 2005 Global Tourism Award in LondonK.B. Kachru, executive vice president-south Asia, for Carlson Hotels Asia Pacific, receives the 2005 Global Tourism Award during a recent ceremony in London sponsored by the British Travel Trade Fair and Trav Talk, a leading travel trade publication. More... [589 views] Italian bank invests in NH HotelesMadrid- and Amsterdam-listed NH Hoteles has sold 49% of its Italian division to Banca Intesa. More... [768 views] HSMAI Welcomes Senior Hospitality Professionals From More Than A Dozen Countries To Inaugural ‘Asia Connect’ EventThe Hospitality Sales & Marketing Association International (HSMAI), the world’s leading association providing information, networking opportunities and educational resources to the travel, tourism and hospitality industries, held its inaugural Asia Connect 2005 conference for the Asia Pacific region last month and the event proved to be a resounding success. The full-day conference attracted more than 100 senior hospitality professionals in Sales & Marketing from Australia, China, Hong Kong-SAR, India, Indonesia, Malaysia, New Zealand, Singapore, Thailand, the U.S., and Vietnam. More... [556 views] Swiss Women Sue New York Hotel Over BedbugsHotels offer many amenities, but being eaten by bedbugs should not be one of them, say two Swiss women suing a prominent Manhattan hotel. The women, in a lawsuit filed on Wednesday, want the Hotel Pennsylvania and its owners to pay unspecified damages due to physical pain, mental anguish, emotional distress and lost earnings. More... [1217 views] First Hong Kong Indoor Ice HotelAs Christmas approaches, Hong Kong's APM shopping mall designed the first indoor snow and ice hotel with a theme of "ice". More... [985 views] HEDNA Conference Confirms Highly-Rated Speakers Representing Top Companies in Travel IndustryThe Hotel Electronic Distribution Network Association (HEDNA) will host over 300 individuals from all segments of the hotel electronic distribution industry at its Conference in San Francisco, CA, 4-6 December. The timing could not be better for HEDNA to initiate this Conference; the shrinking global environment, technology advances, and integrating electronic booking tools all underscore the need to share ideas about best practices and to develop new ways to keep up with the dynamic changes of the distribution world. More... [572 views] Berlin’s luxury hotels find the town ain’t big enough for 41 of themBerlin’s 41 four-and-five-star hotels, including the Adlon at the Brandenburg Gate and the Ritz-Carlton on Potsdamer Platz, have about 12500 rooms, according to Chicago-based Jones Lang LaSalle. By next year, three more such hotels will add another 677 rooms, bringing pressure on operators to cut prices that are already less than half the rate in London. More... [802 views] Alpine hotel guests in for a big chillA temporary igloo village is being constructed this winter high up Germany's loftiest mountain, the Zugspitze, for paying guests willing to enjoy the big chill. Construction of the 50-bed holiday village began Friday, as high winds buffeted the 2 962m Alpine peak, and was to be completed by December 25. More... [587 views] Global Hospitality Newsletter: December 5, 2005US billionaire makes bid for FairmontIcahn Partners LP and Icahn Partners Master Fund LP, affiliates of Carl C. Icahn, today announced that they will initiate a tender offer and takeover bid for up to 29,648,400 common shares of Fairmont Hotels & Resorts Inc. which, together with the shares they already own, constitutes approximately 51% of the outstanding shares of Fairmont. More... [918 views] Fairmont would oppose Icahn bid for 51% stakeThe head of Fairmont Hotels & Resorts said its board would resist a bid by affiliates of financier Carl Icahn to gain a controlling stake in the high-end hotelier. More... [878 views] Chicktopia DreamingYeoh Siew Hoon dreams of a better place for our feathered friends. More... [624 views] Winter Wonderland Hotels 2005This time of year, especially as winter begins to flog our freezing nerve ends and dull our congested senses, the temptation for many is to escape somewhere between the tropics of Cancer and Capricorn. But whereas warm weather is in reach 365 days a year, there is a much narrower window on winter weather that offers proper snow and the feeling of the holidays waiting in the wings. By Sophia Banay, Forbes.com More... [595 views] Hitting the Brain’s Bulls eye: Brand Positioning for the 21st CenturyWalking my dog, Frank, today, I realized that his approach to finding worthy items and places to sniff is similar to the way we perceive and seek brands. We have overlaid our process with advanced intelligence and a superiority complex, but it’s really the same. For Frank, his world is a continual source of stimuli received primarily by his powerful sense of smell. His brands run the gamut from leftover morsels hidden in a thrown away bag to fetid undergrowth in which resides treasures of pungent quality. By Rick Hendrie, Remarkable Branding More... [717 views] Hotelier with iron disciplineDespite his punishing schedule and long working hours in the hospitality industry, Ritz-Carlton GM Octavio Gamarra has somehow managed to create a parallel "career' as a competitive athlete. For the past 25 years, he has been a triathlete, and a pretty decent one at that. More... [1087 views] Hilton makes room for slice of mid-price hotels marketHilton Group is poised to launch a chain of hotels in the UK to grab a slice of the booming mid-priced market. Howard Friedman, president of Hilton in the UK and Ireland, said the company was considering re-investing some of the £382m it made from property sales to reintroduce the Scandic hotel brand to Britain within five years. More... [712 views] Global Hyatt set to acquire Summerfield SuitesChicago-based Global Hyatt Corporation has entered into a definitive agreement to acquire the upscale extended stay brand and franchise system of 21 Summerfield Suites branded hotels and acquire 6 owned Summerfield Suites hotels from partnerships between affiliates of The Blackstone Group, the Gencom Group and Lehman Brothers. The contract closing is scheduled for early January 2006. More... [609 views] Keith Allardice named General Manager of the Conrad TokyoKeith Allardice has been appointed General Manager of the new Conrad Tokyo, the luxurious 296-room property located in the heart of Tokyo's Shiodome precinct. The hotel opened on 1st July 2005. More... [1415 views] Marco Polo prepares for Cebu and Beijing Openings with General Manager appointmentsMarco Polo Hotels has made two executive appointments in preparation for the openings of its two new hotels in Cebu and Beijing. More... [1090 views] Choice Hotels Scandinavia is expanding: Stockholm’s largest high profile hotel emergesDecember 1st marked the start of the production of what will become Stockholm’s largest hotel. Choice Hotels Scandinavia’s new Clarion Hotel is designed by architect Gert Wingårdh and is part of a large transition project in the area around the City Central. The quarters around Norra Bantorget will go through a veritable metamorphosis during the coming years. The makeover will render the area a vivid part of the city with the hotel as the natural centre. More... [644 views] World Tourism Organization Changes its Acronym to UNWTOThe frequent confusion between the two WTOs - World Tourism Organization and the Geneva-based World Trade Organization - officially ended today (Thursday) when the General Assembly approved to add the letters UN (for United Nations) to the start of acronym of the leading international tourism body in English and in Russian. More... [1801 views] Kimpton Hotels CEO Named 2005 Industry Leader of the Year by Michigan State's School of Hospitality BusinessMichigan State University’s School of Hospitality Business recently appointed Tom LaTour, CEO and Chairman of Kimpton Hotels & Restaurants, as the school’s 2005 Industry Leader of the Year. More... [603 views] Global Hospitality Newsletter: December 2, 2005Symphony of inspiration from dropout with dreadlocksHis hair twisted in dreadlocks down to his waist, dressed in over-sized black shirt and trousers, and wearing flip-flops, Jaron Lanier cuts an unlikely figure on stage, says Yeoh Siew Hoon. More... [765 views] Yo! tell it allGlobal hotel brands deceive customers, staff, says radical YOTEL chief. Big brands are lying to their customers as they do not offer clear meaning and lack consistency, Yotel CEO, Mr Gerard Greene, says during a discussion on hotels at World Travel Market last week. By Raini Hamdi, Editor, TTG Asia More... [1050 views] Last month's most viewed Newsletter articles....Last month's most viewed Newsletter articles....check it out. More... [1211 views] Cendant Hotel Group Announces Wyndham Worldwide AppointmentsCendant Hotel Group today announced the appointments of April R. Urbine as vice president of national sales and Jeff Smith as vice president of operations for Wyndham Worldwide. More... [780 views] British hotels to standardize star ratingsThe British travel industry is to unify the system of star ratings for accommodation under a new scheme agreed by tourist boards and motoring organisations. The move aims to ensure that hotel gradings from one-star to five-star mean the same thing throughout Great Britain, no matter which organization’s inspectors carry out the assessment. More... [754 views] Thailand struggling to meet its 2005 foreign tourists targetEven as Thailand is expected to fall short of its estimated foreign tourists target set for 2005 owing to devastating tsunami last December, the unrest and recent widespread flooding in southern Thailand have further reduced the number of foreign tourists and tourism revenue. More... [717 views] Carlson Hotels adds 13 properties to its global portfolio of brands in OctoberCarlson Hotels Worldwide today announced that the company has added 13 new locations under four of its brands globally in October. These include two new Radisson Hotels & Resorts® properties in Malta and Mexico, one Park Plaza® Hotels & Resorts property in India, three Country Inns & Suites By Carlsonsm locations in the U.S., and seven Park Inn® hotels in the U.K. and India. These new additions bring Carlson's global portfolio to 913 hotels with 145,497 rooms in 69 countries. More... [680 views] Accor expands in IndonesiaACCOR Hotels and Resorts has signed a string of "opportunistic" deals in Indonesia and will open five new hotels there next year. The move confirmed Accor's position as Indonesia's fastest-growing hotel chain, said Accor's Asia-Pacific managing director Michael Issenberg. More... [715 views] Hawaii Visitors Arrivals Continue on Record PaceHawaii's visitor industry experienced another strong month in October 2005, with increases in total visitor spending and visitor days. Hawaii also continued to see record growth in total visitor arrivals to the islands, according to data released today by the Department of Business, Economic Development and Tourism (DBEDT). More... [497 views] World Tourism Organization General Assembly Re-Elects Francesco Frangialli as Secretary-GeneralThe General Assembly re-elected Francesco Frangialli to the post of WTO Secretary-General from 1 January 2006 until the end of 2009 on Tuesday. More... [556 views] Hilton plans 5 new hotels at Scottish resortsHilton International has plans to develop up to five new resort hotels in Scotland, the head of the hotel chain's UK operation revealed yesterday. More... [750 views] WTTC launches Chinese websiteThe move to launch a Mandarin Chinese website comes ahead of the release of the updated report on the Impact of Travel & Tourism on Jobs and the Economy in China and China Hong Kong SAR which is due to take place in February 2006. More... [543 views] Narita Airport pet hotel keeps Fido in lap of luxury while owners take vacationA Japanese company has a perfect way to keep vacationing pet owners out of the dog house -- check your furry friends into a four-star pet hotel instead of leaving them at home alone with a bowl of kibble. The Pet Inn Royal opens Thursday at Tokyo's Narita International Airport with 170 "rooms" to keep dogs, cats and other small animals in the lap of luxury while their masters are away. More... [702 views] Global Hospitality Newsletter: December 1, 2005Hotel rooms to cost more in '06 For the last four years, road warriors and vacationers firmly held the reins when it came to pricing, pushing hoteliers to discount rates to put heads in beds. But that's expected to change soon. Demand has strengthened considerably during the last year, and with little new supply to compete, hotels are feeling emboldened to raise prices. More... [981 views] InterContinental Hotels Group Steps up Focus on InterContinental Hotels & Resorts GrowthAs reported in the IHG Plc. 3rd Quarter stock exchange announcement issued on November 22nd, the Americas region of InterContinental Hotels Group, the world's largest hotel group by number of rooms, continues to show great momentum as it executes against its franchise and management growth strategies. More... [710 views] American Express Travel Survey Results Shed Light on Holiday Booking and Travel TrendsOne in four Americans (27%)-and a third of those aged 18 to 34 (33%)-plan to take a pleasure trip before the end of the year Results from a recent American Express Travel survey show one in four Americans (27%)-and a third of those aged 18 to 34 (33%)-plan to take a pleasure trip before the end of the year, with many travelers seeking convenience and discounts when booking trips, and peace of mind while traveling. More... [863 views] New shape for Europe's timeshare sectorFresh models and higher quality products are changing perceptions and driving demand. New research from PricewaterhouseCoopers shows that the timeshare industry is changing with increased interest from branded hotel groups, a greater focus on mixed-use developments and higher quality, more regulated products stimulating fresh interest from consumers. More... [699 views] Hilton Hotels Corporation Names Alexander Mirza to New Position of Senior Vice President, Corporate DevelopmentHilton Hotels Corporation announced today that Alexander Mirza has been named to the newly-created position of senior vice president of corporate development. Leveraging his significant hospitality industry experience in both the corporate and consulting environments, he will be working company-wide on new product development and partnerships. More... [987 views] Accor invests across the board in Budapest, GyorThe French Accor group's Hungarian subsidiary Accor-Pannonia Hotels Rt plans to open a four-star Novotel hotel next year, CEO Patrick Bourguignon said at a press conference in Budapest on Monday. More... [597 views] Philippe Bourguignon Joins Steve Case's Revolution as Vice Chairman of Newly- Formed Revolution ResortsPhilippe Bourguignon, a seasoned global executive with broad leadership experience in resorts, media and technology, will become Vice Chairman of Revolution Resorts, a new division of Steve Case's Revolution LLC to be launched in January. More... [868 views] Cendant Hotel Group Names Wyndham Marketing ExecutiveCendant Hotel Group today announced the appointment of Kevin Rupert as vice president of marketing and strategy for Wyndham Worldwide, responsible for developing strategies for the hotel chain, facilitating its loyalty marketing, e-commerce, national branding and business-to-business marketing functions and providing marketing support to its nearly 100 hotels. More... [538 views] Radisson SAS Kuwait celebrates 25th anniversaryA glamorous ceremony marked the 25th anniversary of the renowned Radisson SAS property in Kuwait City, part of the fast growing hospitality company, Rezidor SAS Hospitality. Major renovation plans scheduled to begin by the second quarter of 2006, were unveiled at the event. More... [644 views] The Americas Lodging Investment Summit (ALIS) Debuts New Negotiating SeminarIn an effort to bring innovative and stimulating seminars to attendees, 'Effective Negotiating,' will debut at the Americas Lodging Investment Summit (ALIS), co-hosted by the American Hotel and Lodging Association (AH&LA) and Burba Hotel Network (BHN), Jan. 24, 2006 More... [551 views] JIA Shanghai: Hong Kong Boutique Hotel Concept Expands To ShanghaiShanghai is to get its first chic, boutique hotel, JIA Shanghai, as owner Yenn Wong announces the expansion of her highly successful JIA concept from Hong Kong to China's hottest city. JIA Shanghai will open its doors in mid-2006, two years after the successful launch of JIA Hong Kong. More... [797 views] |
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