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ehotelier Hospitality News Archives: September 2007
Global Hospitality Newsletter: September 28, 2007
Over the past several years, the hotel industry has greatly benefited from the strong domestic economy which has impacted both the business and leisure segments, and all success indicators (occupancy, average rate, and RevPAR) are at record numbers in most urban markets. By Brenda Fields
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Since its official opening in 1875, Grand Hotel Europe in the former Russian capital St Petersburg is the meeting place for the most famous figures of history. Pyotr Ilyich Tchaikovsky (1840-93) spent his honeymoon at the Grand Hotel d'Europe and returned nine years later, at the same time when the King of Waltz, Johann Strauss (left), stayed at the hotel.
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Bora Bora is adored as an island paradise, but its ecological future is uncertain. By Erin O'Dwyer.
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Kingdom Holding Company (KHC) chaired by Prince Alwaleed bin Talal announced yesterday the refinancing of the Four Seasons George V Hotel in Paris valued at SR285 million.
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Tanzania has threatened to repossess four hotels that were privatised in 2003 to a Mauritian investor - Gulf Africa Petroleum Oil Corporation Ltd (Gapco) - citing poor quality and failure to adhere to the sale agreement.
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Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced an agreement with First South American Investments S.A. (FSA) to develop the first St. Regis hotel and residences complex in South America. St. Regis Hotel & Residences, Buenos Aires will open in 2010, introducing an unrivaled dimension of luxury and bespoke service to this thriving metropolis. St. Regis Hotel & Residences, Buenos Aires will feature 160 guest rooms and suites as well as residences, featuring inspiring views of the city's bustling waterfront on the Rio de la Plata.
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Oslo-based real estate firm Norwegian Property seemed to have won the bidding battle it launched for hotel group Norgani, leaving hotel tycoon Petter Stordalen on the sidelines. On Tuesday, though, Credit Suisse signalled it had bought a Norgani stake itself.
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Extending its reach to newer horizons, this time to the land of the pharaohs and the pyramids, Dusit Hotels & Resorts proudly announces the company has entered into an agreement with United Company for Tourism & Real Estate Development, owners of LakeView Hotel, Spa and Villas, to develop a project comprising a hotel, residences, and spa project in the New Cairo district of Egypt.
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Pan Pacific Hotels and Resorts’ website panpacific.com has been conferred the Hotel and Lodging Standard of Excellence at the 2007 WebAwards, the leading worldwide internet competition for website development.
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Global Hospitality Newsletter: September 27, 2007
Appreciate where you are, but imagine where you could be. That is the mantra of continuous improvement. World-class hotels, restaurants, and spas are never content with the status-quo. Good is not good enough. They believe that running an exceptional operation is like studying for a 100% on a test; they will prepare for 100% accuracy, but if they get a few wrong, they may still get an A...which is far better than a C. By Bryan K. Williams
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Developing and implementing an effective hotel recruitment strategy is all very well, but how many organisations actually seriously focus upon employee retention, which is arguably the most important component of a resourcing strategy?
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Even by the warp-speed standards of the Internet age, demand for Web access at hotels is growing rapidly, and hotel owners are attempting to respond. By Roger Yu
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LRA Senior Consultant Gary Tan will serve as an expert panelist at the 3rd Annual ASIA Connect Forum in Singapore. The event is being held at the M Hotel Singapore on Friday, October 5, 2007; Tan’s panel, titled “Hospitality Rating Systems & Quality Assurance Standards,” is part of a full day’s agenda centered on specific challenges faced by the Asian hospitality industry and will take place from 10:00 – 10:45 AM.
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LodgeWorks, L.P. announces the launch of AVIAsm, a new boutique hotel collection that will put a fresh new face on the hospitality industry’s most inventive and popular genre. Set within enticing vacation and urban destinations, each of four initial AVIA hotels will draw upscale travelers with authentic and imaginative designs, the highest levels of service, and a sophisticated sense of place that encourages guests to discover the nuances of the destination around them.
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TIG Global, the leading interactive marketing company for hospitality, recently announced the receipt of two WebAwards for excellence in website design and strategy. This year’s international competition, held by the Web Marketing Association, received 2,400 entries from over 40 countries. Websites were judged on design, innovation, content, interactivity, ease of use, navigation, and use of technology.
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The Dh1.2 billion Shangri-La hotel Qaryat Al Beri project in Abu Dhabi, majority owned by the Al Jaber Group, may formally be opened upon the project's completion in December, the hotel's general manager said. By Himendra Mohan Kuma
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Kronos Hotels, a Malaysian majority-owned hotel group operating in the United States, plans to acquire another 43 properties by the end of this year, says Sarwir Hansa, one of its partners.
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Fiji’s interim Commerce Minister Taito Waradi says two major hotel projects owned by Chinese nationals are in the pipeline awaiting implementation.
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Global Hospitality Newsletter: September 26, 2007
User generated review sites are the ultimate mystery shopping experience - only they are free! This is the guest speaking directly to you and the staff - this is better than a comment card. It is easy to be critical of the review sites just as the industry has had a love/hate relationship with the online travel agencies. By Carol Verret
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London: The view of the Thames from the Savoy is more cluttered than it was when Monet painted there. It is not just the modern additions to the cityscape, such as the London Eye. By Roger Bray
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Hotel Normandie, the building in the shape of an ocean liner at Koksijde (West Flanders), has won this year's Monuments' Prize.
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Rim Hospitality, one of the 40 largest hotel management companies in the United States, today announced it has added six new lodging brands to its portfolio in the past 90 days.
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Hilton Hotels Corporation (NYSE:HLT) today announced that the company has signed a Letter of Understanding with Belgravia Asset Management Limited (Belgravia) to introduce 25 new hotels (comprising 3,000 rooms) across Russia - one of the company's key strategic development markets - as well as other Central and Eastern European markets.
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On behalf of Hill Street Realty, Jones Lang LaSalle Hotels is pleased to announce the sale of the fee simple interest in a world-class, ocean view hotel site in Santa Monica, California together with a city approved development agreement to entities affiliated with Jeff Worthe and Stockbridge Real Estate Funds. The 0.52 acre site, located at 1327, 1333, and 1337 Ocean Avenue sold for $34 million, yielding a price per entitled key of $465,000.
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At which awards show do travel and tourism executives get to share the stage with Al Gore, David Bowie, Prince, eBay’s Meg Whitman, and Beastie Boys?
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Kiwi Collection, an online luxury travel Web site devoted to extraordinary experiences and one-stop shopping in luxury hotels, is delighted to welcome global hospitality leader Gamal Aziz, President and COO of MGM Grand and President and CEO of MGM MIRAGE Hospitality LLC, to its coveted Advisory Board.
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TMS Asia-Pacific, ipac financial planning Singapore, COMO Group and Club 21 today unveiled a world recruitment industry first with the launch in Singapore of a new and very unique candidate mentoring concept - StarLife.
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Citigroup's (C.N: Quote, Profile, Research) property investment arm plans to invest in a hotel owned by China's Ginwa Enterprise Co (600080.SS: Quote, Profile, Research), part of the U.S. investment bank's programme to acquire shopping malls and hotels in China's major cities, Ginwa said on Monday.
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Global Hospitality Newsletter: September 25, 2007
Consistency is essential if you want your restaurant or hotel to be successful in the long run. Customers expect to receive the same high quality service every time they enter your establishment. By Robert Duprey
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Richard Balfour-Lynn, the property entrepreneur, has suffered another setback with the cancellation of his attempted sale of the £700m Malmaison and Hotel du Vin chains of hotels. By Jim Pickard
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The outlook is rosy for the hotel market in Beijing and Shanghai in the next two years, with the 2008 Beijing Olympics and 2010 Shanghai World Expo just around the corner, according to consultancy firm Jones Lang LaSalle Hotels. By Hui Ching-hoo
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Reignwood Group and Fairmont Hotels & Resorts today announced Fairmont Beijing, a new hotel scheduled to open Summer 2008.
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Singapore Main-Board listed Banyan Tree Holdings Limited (“Banyan Tree” or the “Group”), a leading developer, designer and operator of top-tier hotels, resorts, spas and galleries worldwide, today announced that it has signed a management contract for its first Banyan Tree branded city club development in Asia in vibrant and cosmopolitan Seoul, South Korea.
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The Old Course Hotel, Golf Resort & Spa in St. Andrews has appointed RAC Hotelier of the Year, Debbie Taylor as new managing director. Recently named HotelReview’s Scottish Hotel of the Year 2007 and again awarded the AA 5 Red Stars and the prestigious AA’s Inspectors Choice award 2007, the Old Course Hotel, Golf Resort & Spa will no doubt continue to add to its list of successes with Debbie on board.
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As many as 133 hotel projects are in the pipeline in South India, of which 30 are planned in Karnataka in the 3-star and 5-star categories, 61 in Kerala, 20 in Andhra Pradesh in the 3-star category, 18 in Tamil Nadu primarily in the 2-star and 3-star categories and four in Pondycherry in the heritage category.
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Swiss-Belhotel International, the manager of hotels, resorts and serviced Residences in Asia, is pleased to announce that a hotel management agreement with Sepang Goldcoast Sdn. Bhd. has been signed, for a new five star resort Golden Palm Tree Resort & Spa by Swiss-BelHotel.
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Major hotel operators around the globe are showing increasing interest in South Africa, says Joop Demes, MD of Golding Hotel Investment Consultants (GHIC), a member of the Pam Golding Property group and leading facilitators in the hospitality and leisure industry.
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Global Hospitality Newsletter: September 24, 2007
Two decades after moving to Hawaii from the Northwest, Dan McEvoy considered buying a downtown condominium for his occasional visits to Seattle. By Amy Martinez
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Las Vegas is famous for many items! Besides gambling, wedding, conventions, destination resorts, Las Vegas is famous for the size of the hotels. Have a look at the 20 largest hotels in the world, 15 of the 20 are located within a two-mile radius within Las Vegas.
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Cranston, Rhode Island-based real estate developer/hotelier, The Procaccianti Group (TPG), today announced the acquisition of two (2) New York City hotels; the 300-room Tudor Hotel at The United Nations and the 227-room Holiday Inn SoHo. The Procaccianti Group also announced the appointment of former Helmsley Enterprises Operations Director, Louis LLach, as Area Manager.
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Hundreds of new hotels are rising across the USA as the lodging industry seeks to cash in on rising room rates and strong demand from travelers. By Barbara De Lollis
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In a bid to take Libya away from its previous 'rogue state' position by catching it on to the environmental bandwagon, an ambitious eco-tourism venture has been launched by the son of Colonel Gaddafi.
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Mandarin Oriental Hotel Group hosted a cocktail reception on 12 September, to celebrate the successful completion of a HK$3.5 billion equivalent (approximately US$450 million) syndicated loan facility.
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If you want to experience Frank Gehry's award-winning architecture first-hand, you can inquire about one of the 400 luxury condominiums he's designed in a downtown Los Angeles development that's expected to begin construction this fall. By Shivani Vora
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Rendezvous Hotel, Brisbane - Clarion Collection has won three coveted awards at this year's Choice Hotels Australasia (CHA) Gala Awards night. Choice Hotels inaugural award in the new, luxury Clarion Collection division for Franchisee of the Year was awarded to Rendezvous Hotel, Brisbane and the 2007 Award of Excellence - A Clarion Collection Hotel - was awarded to the hotel's General Manager, Graeme Connor. Each of the winning hotels was judged on branding, marketing, in-room amenities, cleanliness, franchisee relations, guest satisfaction, training and development. The Choice Awards recognise and encourage Choice Franchises that aspire to excellence in all areas of their operation.
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A call for submissions: eBook to be launched in Vancouver, Singapore and London at Canada-e-Connect, and Wired-In-Travel, and through the Travolution media brand.
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Global Hospitality Newsletter: September 21, 2007
Hospitality eBusiness Strategies, (HeBS), New York City, today announced receipt of five 2007 Web Marketing Association WebAwards for exceptional achievement in website development, including the Outstanding Website in Hotel and Lodging award. By Max Starkov and Jason Price
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Barry Sternlicht revolutionized the hotel world as he built Starwood into an $12.4 billion empire. Now he has to prove himself again. But will he ever satisfy his harshest critic? By Daniel Roth
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Delayed flights, endless check-in lines, and cold meals. Let's face it -- traveling to California airports can be stressful. Happily, Airport Marriott hotels in California have cured the airport blues by helping weary travelers relax with new amenities and stylish renovations.
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RSI International Systems Inc. (“RSI”) (TSX Venture Exchange: RSY), today announced that their RoomKey™ Property Management System has become “Carbon Free” through a carbon emission offset partnership with Carbonfund.org™.
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Summit Hotels & Resorts, a member of the Preferred Hotel Group family of brands, is proud to welcome nine new members to its internationally acclaimed collection of properties.
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Hilton Garden Inn® is pleased to announce that it will debut the award-winning mid-priced brand in Poland with the Hilton Garden Inn® Rzeszów property to be located in Rzeszów, Poland, through a franchise agreement with F.H.U Bogi, an investor in the Millennium Hall development.
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Accor, the most dynamic international hotel group operating in China, has signed 62 new hotels, boosting the number of hotels scheduled to be opened or under development by 2010 to more than 180 hotels (40,000 rooms).
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Select Hotels & Resorts International, Asia Pacific’s most prestigious collection of luxury properties, has appointed TravelCLICK Inc., the leading provider of emarketing solutions for the hotel industry, to supply central reservations and Internet distribution solutions for Select Member properties throughout the group, from 24 November 2007. Select will use the iHotelier central reservations system (CRS) for website reservations and GDS connectivity. TravelCLICK is the largest provider of electronic distribution for hotels in Australia.
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Mandarin Oriental Hotel Group has today announced that it will manage a new hotel in the heart of Milan which will open in 2010. The project gives the Group another unique opportunity to provide guests with Mandarin Oriental’s distinctive style of luxury in Europe, and in one of Italy’s most important travel destinations.
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Global Hospitality Newsletter: September 20, 2007
According to PhoCusWright's European Online Travel Overview Third Edition , the European online leisure/unmanaged business travel as a percentage of the total travel market will approach 25% in 2007, the level achieved in the U.S. in 2004, proving that the overall travel market is marching relentlessly online. But while the pace may be similar to that of the U.S. market of a few years ago, the gait is decidedly different.
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In its first year of competing, TravelCLICK has won nine awards for website design excellence in the Web Marketing Association's 2007 International WebAward competition. The premier award event for website developers worldwide, the WebAward competition sets the standard of excellence for website design and marketing on the Internet.
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Time was when those broad plains along the Turkish Mediterranean coast were home to swathes of brightly-coloured carnations and strawberries. The sweet fruits and flowers were an important source of income for families who lived around the township of Belek. Nowadays visitors to the resort near Antalya would be hard put to find any traces of such natural vegetation.
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India has been waiting for a long time for Four Seasons’ debut. Ironically, chairman and CEO Isadore Sharp met the media at the Presidential Suite of Mumbai’s 100-year-old hotel, Taj Palace and Towers in Mumbai. By Lijee Philip
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The celebrated international food festival ‘Tasting Australia’ celebrates its ten-year anniversary showcasing the world’s top culinary talent and cuisines at over 40 events in Adelaide, the South Australian state capital, from October 13 to 20.
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Macdonald Hotels & Resorts was unveiled as the 2007/2008 AA Hotel Group of Year at an award ceremony in Park Lane, London on Monday 17 September.
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The Monaco Spa Event, the leading international exhibition for the luxury spa and wellness industry, presents a complete overview of this fast-expanding sector. In 2008, we are introducing an innovative sensory exhibition - based on the concept of the five senses - that will give visitors a better perspective of the latest trends in beauty, products and treatments, design, construction and management of a luxury spa.
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Welcome to the Château: Just where you’d least expect them, three California hostelries are taking their cues from Europe.
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Hilton Hotels Corporation (NYSE:HLT) ("Hilton") announced that at a special meeting held today, its stockholders approved the merger agreement with investment funds affiliated with The Blackstone Group L.P. Over 98% of the shares that voted were cast in favor of the merger.
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Global Hospitality Newsletter: September 19, 2007
"Demand Generators". What a wonderful phrase, coined by Jonathan Tisch, Chairman and CEO of Loewes Hotels. He was referring to what drives Visitors to our Destinations, in this case New York City, but applicable anywhere. During a television interview with Charlie Rose, resplendent commentator, Mr. Tisch was the essential insightful interviewee, discussing his new book, family members, hotel successes, various charities and the like, but the phrase, "Demand Generators" resonated with this viewer. By John Hendrie
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In the increasingly competitive hotel industry, recent trends indicate that brand is fast becoming the most important ingredient for success, according to Hospitality 2010, Deloitte’s latest research in the future of the tourism industry. This should lead to improved experiences for hotel customers, both business and tourist. By Václava Seibertová
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It’s not all hunky-dory for the hotel segment. Blame it on high room rates, the occupancies of branded hotels (three to five star) in metros are showing a downward trend. By Vishakha Talreja
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Travel & Tourism leaders convened today to address the urgent need for better infrastructure in the United Kingdom, based on the forecasted growth from the Travel & Tourism industry body.
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Along the Shanghai street, choking haze draped the buildings and gridlocked traffic like a damp blanket. Vendors screamed out prices for water and postcards, and pedestrians hacked into handkerchiefs and covered their faces with masks. Construction workers in torn, dirty jeans bored a hole into the sidewalk, geysering dirt everywhere. By Joshua Kurlantzick
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The results of the Benelux hotels have improved considerably. The HOSTA 2007 report, published by Horwath HTL, shows that the average room rate for a hotel in Amsterdam has achieved a record high last year, and will increase further in the coming years.
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The retiring chief executive of Hilton Hotels Corp. will likely receive a severance payment of US$10.5 million after the proposed $20.1 billion acquisition of the company closes later this year, Hilton said Tuesday.
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Pullman Bangkok King Power, the city’s hottest new property catering to a modern urban clientele, is poised to revolutionize Bangkok’s accommodation sector with stunning architecture and interior design, new technologies and upscale meetings and business facilities.
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Solare Hotels & Resorts Co. Ltd.will begin construction of three new roadside hotels in Okayama, Iwate and Nagano Prefectures from January 2008. The opening of these 3 hotels is scheduled from September through November 2008.
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Global Hospitality Newsletter: September 18, 2007
Inarguably, it is indeed true that hotels of all markets these days have access to far great resources for hospitality training, whether from their hotel brand or management company, the AH&LA - EI, both of which have always been great resources, and from a number of hotel industry-specific training resource companies. By Doug Kennedy
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What's the worst thing to hear on arrival at one of your favorite hotels after an eight-hour, westbound flight over the Atlantic? By Tyler Brûlé
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You may have seen the story last week about the couple who dropped into a Travelodge one night in 1985, and were so appreciative that they've lived in a Travelodge room ever since. About 12 years in, they switched location from Newark, Nottinghamshire, to Grantham, Lincolnshire, but otherwise the former Navy sailor and his wife, 79 and 70 respectively, are still thrilled by their accommodation. The tale got such coverage, in fact, that when the Guardian called to speak to Travelodge's senior press officer, she was unavailable, having had to hotfoot it to Grantham to deal with the furore. A colleague estimated that 10 million people saw the Davidsons' picture in the morning papers. By Aida Edemariam
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Le Cordon Bleu, the world famous culinary institution, will lead the New Zealand Guild of Food Writers’ biennial conference Food, Art & Fashion to be held in Wellington at the end of September – the first time the event has been held in the Capital for over ten years.
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Like other industries, lodging operations often extend credit to customers in order to gain their business. For hotels, permission to pay after services have been provided is most often granted to large groups and preferred corporate accounts. For transient guests and non-preferred groups and companies, credit must be established up front either by paying a cash deposit or using a credit card. By Robert Mandelbaum and Alvin Minsk
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Scotland has dominated a new list of Britain's greenest hotels with winners ranging from five-star multinational establishments to family-run rural retreats. By Shan Ross
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A new online Guest Satisfaction Survey is currently being trialled at Accor hotels in New Zealand and Australia, in a bid to further improve customer satisfaction and loyalty. The survey has been specifically customised for Accor Hotels and Resorts by software provider Medallia.
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South Australia’s credentials as a clean, green tourism destination have again been acknowledged, with the announcement that the State will host the 2008 National Ecotourism Conference.
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JIA Shanghai opened its chic doors to the public on 10 August 2007 as the city’s first true design-led boutique residence concept and is already making an impression on a fashionable and style-conscious clientele.
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Global Hospitality Newsletter: September 17, 2007
wow.travel (the online magazine of kiwicollection.com) edited by Mary Gostelow, introduces Seven Sensational Four-Post Beds.
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IN my first few visits to Buddakan, one of the flashiest restaurants in Manhattan, I thought I’d taken in every twist and turn of the kaleidoscopic labyrinth it inhabits, every little detail. By Frank Bruni
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Gordon Ramsay is closing one of the crown jewels in his restaurant empire, prompting fears that his off-screen career may be on the verge of collapsing like a poorly timed souffle. By Pandora
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THE school year hadn’t even started, but it was report card time. Michael Monarca paid close attention to Maria Rabbat as she went over his hotel’s final grade, her pen pecking at scores and comments on the pages in her hand. By Joe Sharkey
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The next time you walk into a hotel, close your eyes, listen and inhale. There may even be a water fountain you can run your fingers through or a treat you can taste. By Susan Stellin
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Since 2002 the Eastern Europe region has experienced massive growth in Low Cost Carrier (LCC) online gross bookings, increasing from €2 million to €526 million according to recent EyeforTravel research. Through their lean cost structures, strong business models and competitive pricing, many LCCs are successfully winning the battle with traditional carriers to gain their share of the rapidly growing online travel market in Eastern Europe.
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Major hotel companies are focusing heavily on development in the Asia/Pacific region, particularly in India and China, although hotel programs in the region, many parts of which have limited availability and fast-rising rates, remain a challenge for corporate travel buyers.
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Design Hotels™ confirms additional guest speakers as well as event partners for its forthcoming architecture and design symposium. This year’s “New Shelter” Future Forum debuts a new format for exploring cutting edge concepts for the hospitality industry.
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MGM MIRAGE, Kerzner International Holdings Ltd. and Istithmar Hotels FZE entered into definitive agreements to develop a multi-billion dollar integrated resort property on the Las Vegas Strip on property valued at $20 million an acre. By Tonie Auer CPN
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Global Hospitality Newsletter: September 14, 2007
Challenges to hotel industry growth in India still remain, but Abhijit "Beej" Das sees massive opportunities as well. By Eugene Gilligan
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Best Western International, already the fastest-growing hotel chain in Asia, is quickly becoming the largest hotel chain on the continent. It is on pace to have more than 200 properties by 2010 – expanding from just six hotels in 2001 to 106 today.
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WORLDHOTELS concluded a successful 2007 Leadership Forum last week at the Grand Hotel De La Minerve and the Hotel St. George Roma in Rome, two WORLDHOTELS Deluxe Collection properties, discussing the following:
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Shangri-La Hotels and Resorts, Asia Pacific’s leading luxury hotel group, has launched a two-year development strategy to enhance its corporate social responsibility activities. A corporate CSR Committee, spearheaded by the group’s chief operating officer, has been established to continue to fulfill the group’s responsibilities in five key areas: the environment; employees and the community; health and safety; supply chain management; and stakeholder relations.
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Utell® Hotels & Resorts today announces a raft of prestigious hotel signings, building on the unprecedented success of its Utell Collections programme. The four Utell Collections launched in March this year, Utell Luxury, Boutique, Spa and Golf, and have seen strong growth over recent months.
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The Caribbean has shown to have tremendous investment potential for Spanish hotel interests, which have steadily expanded their presence beyond their successful ventures in Mexico, the Dominican Republic, and Cuba, and are growing throughout the region from the Bahamas in the north to Aruba in the south.
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Housekeepers at IHG’s (InterContinental Hotels Group) 142 Candlewood Suites hotels in the U.S. and Canada will ‘take the day off from cleaning’ for International Housekeeper’s Week (IHW), taking place now through Sept. 15. The hotel chain will reward more than 700 suite attendants with a day of professional cleaning services for their own homes in recognition of their extra efforts and teamwork during the brand’s recent Comforts of Home™ Bedding Collection rollout. In addition, each Candlewood Suites hotel will acknowledge their suite attendants at employee appreciation events during Candlewood Cares® Week running simultaneously with IHW.
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No wonder people still are turning to travel agents to book their trips. When things go wrong for travelers, they expect someone to help them. By Alfred Borcover
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With the opening of Qbic Hotel Amsterdam WTC the hotel industry in Amsterdam has entered into a new era, the era of pod hotels, small modern efficient comfortable accommodation against discount rates.
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Global Hospitality Newsletter: September 13, 2007
A real-life test of full-spectrum lamps in a local restaurant found no support for the idea that full-spectrum light changes diners' behavior, according to a new report issued by Cornell's Center for Hospitality Research. By Stephani K. A. Robson and Sheryl E. Kimes Ph.D.
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Asia to set fire to new social dialogue, says trend guru– Michael Tchong, among top speakers at Wired In Travel 2007
Asia will lead the making of the new social dialogue that’s shaping the global digital world, says Michael Tchong, trendspotter and featured speaker at Wired In Travel (WIT) 2007, taking place in Singapore on November 29-30.
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Choice Hotels International (NYSE:CHH) continues to grow with the announcement of 59 newly-opened franchised properties during the month of August, including the first new-construction Suburban Extended Stay Hotel property.
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First hotel to open at Amsterdam Schiphol Airport in early 2008. Something exciting is happening in the world of hotels. A new type of traveller is walking through the door. These modern travellers – let’s call them “Mobile Citizens” – are so important to a new Dutch hotel group; it named its hotel after them. citizenM – short for citizen mobile – has reflected on and learnt from the needs and wishes of these individuals.
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Weeks of speculation over who would take home the tourism industry’s top honours came to a close on Wednesday when 20 gold statuettes, or ‘Hospys’, were awarded at the 2007 Amadeus Thai Hospitality Awards.
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Millennium and Copthorne International Limited (MCIL) is pleased to announce Mr Rene Teuscher’s appointment as General Manager of the Orchard Hotel Singapore.
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Crowne Plaza, one of the hotel brands in the InterContinental Hotels Group (IHG) portfolio, has announced the launch of its ‘Think Tank' concept which aims to strengthen its position as the hotel of choice for the discerning business traveller. The brand's first integrated campaign will launch across Europe this September with a unique series of Think Tank events, providing guests with an environment to consider or debate new ideas.
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To the weary traveller, roadside hotels are usually little more than a welcome pitstop for one night at the very most. By Ben Quinn
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For the third time, Grand Formosa Regent Taipei has been named the Best Business Hotel in Taiwan by Business Asia Magazine’s Best Business Hotels in Asia Awards.
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Global Hospitality Newsletter: September 12, 2007
There's a lot being written lately about Social Media. Some people talk about it like it's something new; but, social media have been with us for several years; does anyone remember AOL? Some experts believe that it is flourishing because more and more people are using free web sites like My Space, You Tube, and others as a base for work/play on the Internet and to fill their need to belong to a social Internet community. By: Neil Salerno
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While the Russian hotel industry certainly had a unique start, today it shares many of the problems with the rest of the world. By Tatiana Veller, HVS
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As Hungary's tourist season draws towards its close, several new hotel projects have opened their doors in the country. Among the more notable are the Lánchíd 19 design hotel, facing the Danube at the foot of Buda's Royal Palace, a re-launch of a veteran three-star hotel near the capital's City Park, and a hotel built in conjunction with a college for tourism and catering professionals in the western city of Győr.
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Business travelers who rely on round-the-clock service and flawless technology have named the Four Seasons Hotel in Washington, DC, as the top business hotel in North America, according to a new survey.
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The Tanzanian Ministry of Natural Resources and Tourism and the Africa Travel Association (ATA) announced that Tanzania will host the Africa Travel Association's 33rd Annual Congress from 19-23 May 2008 in Arusha, the country's "Safari Capital." The announcement was made by Honorable Professor Jumanne Maghembe, Tanzania’s Minister for Natural Resources, and Eddie Bergman, ATA Executive Director.
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A team of U.S. and British architects and designers, accompanied by officials from the New Mexico Spaceport Authority (NMSA) and Virgin Galactic, unveiled the design renderings of Spaceport America in Las Cruces, New Mexico last week. Construction on the 100,000 square-foot hangar and terminal facility is scheduled to begin in 2008.
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The Rezidor Hotel Group associates with World Childhood Foundation. Activities in the company’s hotels in Europe, Africa and the Middle East will support the organization which was founded in 1999 by H.M. Queen Silvia of Sweden and seeks to protect street children, children in institutions and young mothers at risk. The global partnership is a further step in Rezidor’s Responsible Business Programme and replaces the cooperation with Save the Children for which Rezidor has raised 165,000 Euro since 2004.
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Last month's opening of the Venetian casino in Macau, which added 3,000 suites to the gambling mecca and the upcoming Beijing Olympics, many think, will put a dent in the Hong Kong hotels sector. But tourism arrivals to the city tell a different story. By Kenny Suen
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Houston-based real estate firm Moody National Cos. acquired a portfolio of 20 Marriott-branded hotels for about $400 million from Raleigh, N.C.,-based Concord Hospitality Enterprises and some key investors. By Tonie Auer, CPN
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Global Hospitality Newsletter: September 11, 2007
The members of the International Panel of Experts that help the World Tourism Organization to publish its Barometer of trends share the opinion that the recent stock market crisis, caused by the difficulties of the most risky segment of the US housing market, has not at this stage had an appreciable effect on world tourism demand.
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Stephen F. Bollenbach, co-chairman and CEO of Hilton Hotels, will be honored with the Lifetime Achievement Award at the Americas Lodging Investment Summit (ALIS), January 28-30, 2008, at the Hyatt Regency Century Plaza in Los Angeles, Calif. Bollenbach will receive the prestigious award in recognition of his remarkable accomplishments in the lodging industry and across the spectrum of business, as well as his dedication and service to the community.
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TTG Asia and TTGmice Editor Ms Raini Hamdi has been named PATA Travel Journalist of the Year 2007. The award recognises journalists who have raised the bar of quality; persisted where others might have backed off; consistently provided unique insights; and passionately championed the Asia Pacific travel and tourism industry.
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Each year, September is recognized as World Tourism Month, culminating with the celebration of the World Tourism Day on September 27th. The Caribbean Hotel Association (CHA) will promote various activities throughout the region to commemorate the occasion, with special emphasis on the World Tourism Organization’s chosen theme for 2007, Tourism opens doors for women, in recognition of women’s impact on the growth and development of the tourism industry.
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Twelve new Quan Spas are planned to open by Marriott International (NYSE: MAR) over the next 24 months throughout Asia and the Pacific.
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The building that Donald Trump famously called his "Mona Lisa" when he bought it in 1988 has finally opened its condo hotel sales. After closing in April 2005 for $400 million of renovation, and recently selling private residences for as much as $50 million, Fairmont Hotels and Resorts is now accepting registrations and sales inquiries. By Calvin Chin
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Two new hospitality education and training centres in Jinan and Shunde complement existing centres in Shanghai and Chongqing
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In travel, just when one trend seems hot, another one takes over. By Shivani Vora
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After the 1906 earthquake, San Francisco's civic leadership sought to show that the city was rebounding by promptly undertaking a series of building projects. Among them was the construction of the Cadillac Hotel at Eddy and Leavenworth Streets. As the Cadillac prepares to celebrate a public 100th Birthday Party on September 19, most San Franciscans are likely unaware of the hotel's unique place in the city's history. By Randy Shaw
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Global Hospitality Newsletter: September 10, 2007
The role of advertising in independent hotels can be full of conflict. In the right circumstances, it can be effective and drive business to the property and it can create awareness in the marketplace and create future demand. But, if not effective, then a lot of money was just pored down the drain! By Brenda Fields
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Leading luxury travel network, Virtuoso, turned to its own award-winning lifestyle magazine, VIRTUOSO LIFE, when it came to recognizing the top properties in the organization's Hotel & Resort Program. Editors from the magazine collaborated with the network's member agencies and their elite travel consultants to name the recipients who received top honors at last week's first annual "Virtuoso Best of the Best Hotel Awards."
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Its ancient sites may have been damaged and looted, its hotels bombed and its people attacked or forced to flee, but Iraq is still worth a visit, the head of its tourism commission says.
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Hong Kong will have to upgrade its exhibition facilities and performing venues to ensure its tourism industry will not lose out to rivals like Macau, a hotel executive said yesterday. By Emily Wu
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THE Commonwealth team monitoring Uganda's preparations for Commonwealth heads of Government Meeting (CHOGM) is concerned about delayed hotel construction, ICT infrastructure and how those factors will affect the country's general readiness for the November conference. By Grace Natabaalo and Christopher Mason
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An evocative photography exhibition finds a new home at Maison Souvannaphoum, the former residence of a local prince now restored as an award-winning Colours of Angsana hotel. Maison Souvannaphoum, in association with the artist, will earmark a portion of the proceeds from the sales of the photographs, for an ongoing effort to assist needy Laotian children in furthering their education and obtaining clothing.
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IHG's (InterContinental Hotels Group) midscale extended-stay hotel brand, Candlewood Suites® diverted nearly 260 tons of material from landfills during bedding renovations at 55 hotels this northern summer. Candlewood Suites worked in partnership with the National Furniture Bank Association (NFBA) to repurpose the box springs and linens to benefit approximately 4,300 families in need across the U.S. An additional benefit of the reuse program was a cumulative savings of over $100,000 in disposal fees.
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GHRS marks another successful point in its business strategy signing a distribution contract with Accor Hospitality, the European leader in hotels and tourism.
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From today, rooms and banqueting premises are available for booking at the Dolder Grand. In spring 2008, Zurich will get one of its premier features back. Originally a "Curhaus" - health spa - , the Dolder Grand has transformed itself into a luxury-class city resort. International partners have undertaken the architecture, interior design and spa layout. The former Dolder Grand Hotel closed for conversion back in 2004.
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Global Hospitality Newsletter: September 7, 2007
This month's update on international executive staff movements. Check it out....
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Organisations representing over 9,000 chefs have volunteered to go into schools during British Food Fortnight (22nd September to 7th October) to teach children how to cook, signifying the biggest mass movement geared to teaching children about food. This means that British Food Fortnight has already over-taken France's long-running Semaine du Gout that sends chefs into French schools every October to teach children about the delights of their national cuisine.
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Cuba has launched a hotel chain that will eventually include 50 establishments in different tourist areas of the country and represent an alternative to lodging options catering to beach-bound tourists.
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TripAdvisor®, the world's largest travel community, today announced the world's quirkiest lodging, according to traveler popularity and TripAdvisor editors. A typical Accommodations Span from Alaska to Australia and Run from $50 to $2150 per Night.
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Industrial spaces provide a striking shell for designers to let their imaginations run wild. By Katie Monk
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Indian hospitality major Taj Hotels Resorts and Palaces has struck a marketing alliance with Japan’s Okura Hotels to explore cross-promotional opportunities for both the companies.
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When the Venetian Macau, the world's largest casino, opened its doors last week, Macau completed its transformation from colonial backwater to the Las Vegas of Asia. And, going strictly by the numbers, that transformation has been a winning bet. By Kent Ewing
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At least 12 people were injured when a blaze broke out in a luxury Bangkok hotel early Wednesday morning.
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A towering 16-storey hotel visible from across Edinburgh will form the centrepiece of a £200 million redevelopment for Haymarket, under plans revealed today. By Alan Roden
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Global Hospitality Newsletter: September 6, 2007
Last week, I had the pleasure of speaking at a senior management conference for a hotel company celebrating its tenth anniversary. Their enthusiasm and excitement was pervasive; capturing a larger share of business through the Internet is their focus for '08. Their enthusiasm for the magic of the Internet was obvious, from their president on down. This is a company that excels. By: Neil Salerno
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Malaysia's tourism minister Thursday said 2007 tourist arrivals would exceed expectations, and advised tour operators to "cool off" as the nation was running out of hotel rooms.
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Marilyn Carlson Nelson, chairman and chief executive officer of Carlson, for the fourth consecutive year has been named as one of "The World's 100 Most Powerful Women," according to Forbes magazine.
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When Charlie Trotter first opened his eponymous restaurant in Chicago, some questioned his brazen decision to offer tasting menus exclusively. By Pascale Le Draoulec
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The celebrated 116-room Hotel Le Parc-Trocadero Paris has joined the Marriott International, Inc. (NYSE: MAR) lodging portfolio under a management agreement signed recently with Strategic Hotels & Resorts, Inc.
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Long associated with seedy red light districts, sleaze and sex, Japan's love hotels are growing up to be socially acceptable and even classy, says the author of a new book on the subject.
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The 4th World Conference for Graduate Research in Tourism, Hospitality and Leisure is one of the research series that has been organised in cooperation with the journal ANATOLIA over the last six years. The conference will take place on 23-27 April 2008, Otium Hotel Zeynep, Antalya, Turkey.
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Realstar Hospitality is on a roll with the growth of Motel 6, a new-construction-only brand, with three hotels presently under construction in Alberta.
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Properties Revamp to Meet Demand for Luxury Accommodation of Expected 10 Million Tourists by 2010. Tourism, one of Morocco's main sources of revenue, is likely to increase as the government looks to boost visitor numbers to 10 million by 2010, up from 6.5 million last year.
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Global Hospitality Newsletter: September 5, 2007
The 28 guestrooms on the fifth floor of the Doubletree Hotel here appear identical to the hotel's other 171 rooms. But there are palpable differences. The air feels crisper. The rooms lack that whiff of disinfectant. And a nightstand-sized air purifier with multiple filters occupies one corner. By Jayne Clark
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Singapore Main-Board listed Banyan Tree Holdings Limited (“Banyan Tree” or the “Group”), a leading developer, designer and operator of top-tier hotels, resorts, spas and galleries worldwide, today announced that it has signed a new management contract in Turkey.
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Benchmark Hospitality International, which manages 30 award-winning hotels, resorts, conference centers and condominium resorts throughout the United States and in Japan, has just released its Five Tasty Dining Trends for 2007, as observed by its properties. The trends were announced by Bob Zappatelli, vice president of food & beverage, and his team of 18 food & beverage professionals.
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Announcing the second agreement for the expansion of its economy brands in Asia this week, Wyndham Hotel Group, a subsidiary of Wyndham Worldwide Corporation (NYSE: WYN), of Parsippany, N.J.,today said a major construction firm has committed to develop at least 38 Super 8 ® and Days Inn® hotels throughout India by 2011.
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Year-over-year hotel rates have increased by double-digit percentages worldwide with the exception of North America, according to the latest data available from Smith Travel Research and The Bench.
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Gerhard R. Fasching, an industry veteran with over 34 years of experience in the hospitality business, has been appointed General Manager of Radisson Hotel Pudong Century Park in Shanghai, China.
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Jinjiang Inn, which ventured into Chengdu, Sichuan Province, in 2004, is among the first budget hotel chains managed by a professional hotel management company. It was the pathfinder for several budget hotels to be established in the city in just the last few years. By Patrick He
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New York's award-winning Japanese fine dining restaurant MEGU launches in Hong Kong this October, at the stylish new Elements development in the Tsim Sha Tsui area of Hong Kong.
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Agoda applauds Southeast Asian Hotels with child-friendly facilities by promoting ‘Best Family Resorts in SEA' list
As Southeast Asian countries become increasingly popular vacation hot spots for families, Agoda Company, an online travel and discount hotel bookings website, has released its list of ‘Best Family Resorts in SEA' to highlight hotels that specifically cater for children.
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Global Hospitality Newsletter: September 4, 2007
Starwood Hotels & Resorts names Frits Van Paasschen, former CEO of Coors Brewing Company, Chief Executive Officer
Starwood Hotels & Resorts Worldwide, Inc. announced today that Frits van Paasschen, former President and Chief Executive Officer of Coors Brewing Company, will join Starwood as Chief Executive Officer, effective September 24. Mr. van Paasschen, who will relocate to the White Plains area, succeeds Bruce W. Duncan, who has served as interim CEO since April and will continue as Starwood's Chairman
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Main-Board listed Banyan Tree Holdings Limited ("Banyan Tree" or the "Group"), a leading manager and developer of premium resorts, hotels, spas and galleries, announced its half year result which show a 55% increase in profit after taxation to S$23.9 million on the back of a 23% increase in revenue to S$187.9 million, largely driven by its Hotel operations.
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TripAdvisor®, the world's largest travel community, was named one of the "Top 25 Travel Milestones" by USA Today. Picked by the USA Today travel team, the list, which was published in USA Today and on usatoday.com on Monday, August 27, features the top "25 pivotal changes that transformed the way we travel." TripAdvisor was the only company to be singled out as a milestone on the list of 25. Other travel milestones to make the list were online booking, smoke-free flights and rolling suitcases.
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Capella Hotels and Resorts and Grupo Carrousel have announced their newest development, beach and residential resort Capella Bahia Maroma, which will be located on a mile of beachfront Mexico's Riviera Maya. By Amanda Marsh, CPN
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Carlson Hotels Worldwide today announced that six new hotels joined its global portfolio during July 2007. The new properties include a Radisson resort in Fiji; a Park Inn Canada; and four Country Inns & Suites By Carlson properties in Ohio; Michigan, Virginia and Florida.
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Swiss-Belhotel International, the manager of hotels, resorts and serviced Residences in Asia, is pleased to announce the new hotel in Manado, North Sulawesi.
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Farecast.com, the smart travel search site, announced the beta version of Farecast Hotels search. Farecast customers can now shop for both airline tickets and hotel rooms anywhere in thousands of cities worldwide. With Farecast Hotels, Farecast introduces Hotel Rate Key, an innovative new hotel pricing technology that empowers consumers to know where to stay by indicating if the current rate for a hotel is a deal or not a deal.
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Wine & Gourmet ASIA 2007, a new trade, networking and culinary platform showcasing the very best of Asia-Pacific's fine wine, gourmet and hospitality industry, is to be staged at The Cotai Strip Convention and Exhibition Center at The Venetian® Macao-Resort-Hotel and various luxury hotels such as Crown Macau and Wynn Macau from 6-10 November 2007. The event is organized by Koelnmesse, organizer of the world's largest food trade show, ANUGA, and is supported by the Macau Government Tourist Office.
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The Pritzker family revealed it has secured a $1 billion (£495 million) investment from two prominent outside investors for a minority stake in its Hyatt hotel empire. By Elizabeth Judge
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Global Hospitality Newsletter: September 3, 2007
First, stop thinking that lowering your rates will sell more rooms and increase room revenue. It may sell a few more rooms, but it rarely sells enough rooms to offset lowered rates. It's simple economics, simply selling more rooms increases expenses, while even slightly higher rates increase profit. As occupancy demand increases, ADR should increase as well. By Neil Salerno
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Twenty years after hanging out our shingle, my partner and I have built a business that has grown from its roots providing quality assurance audit programs to the hotel industry, to a consultancy supporting a variety of industries in a niche that we have helped define - Customer Experience Management, or CEM. By Rob Rush
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Net Profit, Group Share: EUR596 Million compared to EUR241 Million as of June 2006
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With less than one year before the Chinese capital raises the curtain on the 2008 Olympics, Shangri-La Hotel and Resorts has already given its four Beijing properties - Olympic Partner Hotels - considerable upgrading of hardware and food safety benchmark processes, plus installation of environmentally friendly facilities and fast-tracking of employee training and language classes. The improvements apply to Shangri-La Hotel, Beijing; China World Hotel; The Kerry Centre Hotel; and Traders Hotel, Beijing.
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Foodies will be waiting with great anticipation for this years' forthcoming British Food Fortnight, which runs 22 September to 7 October and will see shops, pubs, restaurants and hotels come together to celebrate all things yummy and British! von Essen hotels are no exception, and head chefs across the 25 von Essen properties have put their thinking caps on to create a selection of mouth watering menus featuring some of the finest ingredients the country has to offer.
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The historic Garden Hotel Suzhou, a former State guest house and private residence of Kuomingtang leader Chiang Kai-shek which has emerged from a 260 million RMB makeover as a premier 5-star business hotel in the ‘Venice of the East', is officially open.
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Banyan Tree reveals dynamic new website in anticipation of increased web presence and online reservations
Banyan Tree has unveiled its upgraded new website, www.banyantree.com in anticipation of its fast-growing portfolio of properties, spas and retail galleries. Visitors will be greeted by an elegant postcard window with navigational bars, in line with the consistent simplicity of the Banyan Tree brand.
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Preferred Hotel Group is pleased to announce its newest members - Dong Fang Hotel in Guangzhou and Parkyard Hotel in Shanghai - under the Summit Hotels & Resorts collection in Asia Pacific. These properties join three existing Summit Hotels & Resorts in Shenzhen and Shanghai.
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Owners and operators gather in retreat to address drawbacks and opportunities specific to the smaller hotel operation
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