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ehotelier Hospitality News Archives: December 2007Global Hospitality Newsletter: December 31, 2007TripAdvisor Furnishes Funniest Traveler Comments of 2007As Heard On TripAdvisor, Ten Priceless Posts More... [2354 views] World's Most Unusual HotelsTo join the ranks of the world's extraordinary luxury hotels, you've got to offer something a little off-kilter. By Matthew J. Malone and Lauren Sherman More... [1783 views] Observing the rich and famous in St MoritzMax Keller was the director of the Palace Hotel in the Swiss resort of St Moritz - playground of the rich and beautiful - for ten years. By Isobel Leybold-Johnson, swissinfo More... [1087 views] The Leading Hotels of the World, Ltd. releases 2008 directoryThe Leading Hotels of the World, Ltd. has just released the 2008 edition of its Annual Directory, marking the start of the company's 80th anniversary year. More... [1048 views] Rich media trumps traveler reviews in influencing travel bookingsWhen it comes to making travel purchasing decisions, most American travelers would rather see the options for themselves than simply act on the recommendations of others. In fact, travelers want to view the options in detail via pictures, online maps and video. More... [949 views] Hilton to donate bulk of fortune to foundationBarron Hilton, son of the international hotel chain's founder, said Wednesday that he will donate nearly all of his fortune to his family's philanthropic foundation that supports housing for the homeless, safe water in developing countries and other causes worldwide. By Roger Yu More... [791 views] In a quest to'Help Turn The Tides,'The Tides Brand partners with Oceana to protect oceansThe Tides, a Kor Hotel Group luxury hotel brand, is excited to announce a new partnership with Oceana, the largest international organization focused solely on protecting the world's oceans. The newly announced partnership kicks off with an exclusive, intimate event at the flagship Tides South Beach on December 31. More... [497 views] Institute of Hospitality recognised by Carbon TrustThe Institute of Hospitality is one of 15 trade and professional organisations singled out for special recognition by the Carbon Trust for its achievements in the promotion of energy efficiency and carbon emissions reduction through its Hospitable Climates advisory programme for the UK hospitality industry. More... [569 views] 3 Hilton Resorts Receive Wide Recognition for Health & SafetyThree Hilton's coastal resorts have been recognized for their consistent effort and dedication in making their hotels the safest and most hygienic places to stay for visitors from all corners of the globe. More... [716 views] Global Hospitality Newsletter: December 28, 2007World's top converted hotelsThere are hundreds of hotels all over the world that have been innovatively created from a stylish or historic building giving guests a quirky and unusual place to stay. More... [1622 views] IFA to develop $300m New York hotelKuwait- and Johannesburg-listed IFA Hotels & Resorts is entering the North American market with the development of a new $300m property in Central Manhattan. The hotel is being developed by US real estate group Related Companies. More... [665 views] The 2007 PhoCusWright Conference gathers travel leaders from around the globe to find trends, break new groundThe 2007 PhoCusWright Conference, held November 12-15 in Orlando, Florida, generated significant buzz, bringing together more than 1,000 people in the travel industry to examine both current and future high-impact trends. More... [528 views] The Claridges Hotels & Resorts forms global partnership with WORLDHOTELSThe Claridges Hotels & Resorts and WORLDHOTELS, world's largest Europe-based collection of independent hotels and regional hotel brands, signed an agreement for exclusive partnership in India. More... [786 views] Fairmont Hot Springs selects Maestro to drive revenue and strengthen marketingNORTHWIND, provider of the Maestro™ Enterprise Property Management Suite of hotel software and reservation management solutions for high touch single- and multi-property operations, announced today that the Fairmont Hot Springs Resort in British Colombia has successfully implemented Maestro PMS as the first phase in a complete property upgrade and automation package. The full system roll out scheduled for early 2008 will include the Maestro Fine Dining Point of Sale, ResEze Internet booking engine, Maestro Spa and Activities Management and Maestro Analytics Business Intelligence. More... [615 views] Rush... You might miss the bus to GoaEveryone is going to Goa for the celebrations. Whether its to Anjuna or Baga or Calangute, the experts seem to have the latest hotspots roll off the tips of the tongues as if they are native to this beautiful place. Every travel magazine is writing about Goa, this tiny little place which promises endless days and nights of clubbing, mushrooms and raves. ‘Are you going to Paradiso, No I think I might be going to Titos, Oh no... I think Mambos is the place to hang out', is a rich one. Whether you have actually been there or not is trivial. For the uninitiated, these are the most written about and visited hang out joints in Goa, party place of the world, in India. I think the best one I like is that all these people go to Goa to escape the mundane lifestyles of their own cities and who do they meet at the Bar counter, lol! The next door neighbour. Ever seen ants climbing onto an ant-hill. Come to Goa for the year end celebrations. More... [660 views] Wine Hotels Collection is the first exclusive club of Wine Hotels & WineResorts of the world. Wine Hotels Collection was created in order to reunite wine hotels of high quality, where each member has to fulfill norms of service of quality, paying attention to each detail, architecture, decoration, etc. We are a club that helps wine hotels with the commercialization and positioning of hotel´s image, assessing them to maintain high quality parameters. More... [852 views] Global Hospitality Newsletter: December 27, 2007Europe Chain Hotels Market Review - November 2007The London chain hotel market is the best overall performer in Europe, according to the latest HotStats survey of 10 European cities by TRI Hospitality Consulting. More... [773 views] Global bidders pay £1.8m for piece of SavoyThe great Savoy hotel sell-off brought in more than £1.8 million - almost twice the expected total. By Louise Jury. More... [775 views] The best and worst of travel in 2007Our writers reveal the highs and lows of the year - the best beach, the nightmare island, the greatest meal, the eco-villain, the New York eureka moment and the most fun you can have on a cliff without dying. More... [1469 views] Tyler Brûlé: Haneda Airport leads top 50 travel pollIt's time for a little weekend quiz. Complete the following sentence by choosing from the multiple-choice list: Last week Dubai played host to: (a) the world's biggest adult toy fair; (b) the world's largest convention for dreamers; (c) the world's third largest air show. By Tyler Brûlé More... [739 views] The feathers fly as Sheraton starts a worldwide pillow fightThe feathers are flying as Sheraton Hotels & Resorts starts a worldwide pillow fight through the use of unique online technology showcased at a new interactive website, Sheratonplay.com. More... [927 views] The new twist in travel arrives in IndiaStarwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) announces that its much-anticipated new lifestyle brand, aloftSM hotels, will partner with Urbanedge Hotels Private Limited, a joint venture between Citigroup Property Investors and Auromatrix Hotels Private Limited, to develop aloft hotels across India. The brand's first two hotels to open in India will be aloft Bangalore, Whitefield and aloft Chennai, OMR - Sholinganallur. More... [649 views] Global Hospitality Newsletter: December 24, 2007Season's Greetingsehotelier.com wishes all its readers a safe and happy holiday season More... [768 views] Ten things you want to know about Non Disturbance AgreementsNon disturbance agreements or NDAs govern the relationship between a hotel owner, hotel operator and financier. By Graeme Dickson and Hanna Lee More... [3090 views] Worldwide electronic hotel revenue up 16.4 percent in Q3 2007, according to TravelCLICKTravelCLICK's quarterly eMonitor results indicate continued steady health for the hotel industry based on electronic distribution performance for the third quarter of 2007. More... [550 views] Hotels welcome Online recruitmentAn ever increasing number of hotels are now finding online recruitment to be an integral part of their recruitment strategy. More... [882 views] Santa's Reindeer or Volvo at the World Ice Hotel to prove capabilities? You DecideTravel and Recreational journalists from all over Europe were invited to the world famous Ice Hotel in Jukkasjärvi by Ispo, the world's biggest sport, recreation and leisure Trade Fair in Germany. More... [641 views] UK Chain Hotels Market Review - November 2007Profit and average room rate at the UK's chain hotels continued to increase in November, according to the latest HotStats survey from TRI Hospitality Consulting. More... [494 views] BDRC announces Best Performing hotel brands in BritainBusiness development Research Consultants (BDRC) presented awards for the most improved hotel brands amongst British business and leisure guests at the annual Hotel Marketing Association lunch on Monday, 17 December. More... [922 views] Banyan Tree to operate two luxury properties in Sifah, OmanSingapore Main-Board listed Banyan Tree Holdings Limited ("Banyan Tree" or the "Group"), a leading developer, designer and operator of top-tier hotels, resorts, spas and galleries worldwide, has signed a management contract with Jabal Resorts LLC (a nominee of Kapico Group Holding Co.) for the development of two of its branded resorts within one of the largest integrated resort development in Sifah, Oman. More... [1052 views] Global Hospitality Newsletter: December 21, 2007Hotelier's 2008 Top Ten Internet Marketing ResolutionsIn 2008 approximately 40% of all hotel bookings will be generated from the Internet (one-third in 2007, 29% in 2006). At least another third of all hotel bookings will be influenced by the Internet, but done offline (call center, walk-ins, group bookings, etc). By the end of 2010, over 45% of all hotel bookings will be completed online (Merrill Lynch). Now, more than 13 years after the first online hotel booking, are hoteliers taking full advantage of this dramatic channel shift from offline to online? Has the shift increased commoditization of the hotel product? Is there such a thing as customer loyalty in this environment? How can the hotel increase its direct online market share? What are some Web 2.0/Social Media formats and initiatives to consider, develop and implement? The 2008 Top Ten New Year's Internet Marketing Strategy Resolutions, presented by Hospitality eBusiness Strategies (HeBS) for the eighth year in a row, provide some of these answers and action steps. By Max Starkov and Jason Price More... [1652 views] Credit crunch predicted to lower hotel construction pipeline in 2008The turbulence in the credit markets has certainly slowed the level of hotel transaction activity, but evidence of its effect on the hotel construction pipeline may also begin to be felt. By Eugene Gilligan More... [626 views] The Most Famous Hotels in the World launches new book.The Most Famous Hotels in the World is proud to announce their latest book - HOTEL SACHER WIEN. More... [965 views] Jean-Michel Cousteau Fiji Island Resort wins ISLAND Magazine Global Sustainable Tourism AwardJean-Michel Cousteau Fiji Islands Resort is pleased to announce it is a recipient of ISLANDS magazine's 2007 Global Sustainable Tourism Award. The December issue features its Blue List, the 100 "best of the best" people and places compiled from readers' and editors' recommendations of leaders in responsible tourism, who show commitment to preserving the beauty of island life worldwide. More... [552 views] Ten Must-Visit European HotelsTrying to pick the top 10 among luxury hotels in Europe is like trying to pick just one from a box of Fauchon chocolates. By Pascale Le Draoulec More... [1440 views] Park Plaza Hotels to expand into Qatar and MoroccoPark Plaza Hotels has announced the signing of franchise agreements for new hotels in Qatar and Morocco. The hotels, located in Doha and Marrakech, will be operated by a local subsidiary of Global V Hospitality Inc, the territorial sub-license partner for the Park Plaza Hotels & Resorts brand in Morocco, Egypt and the Gulf States, under franchise agreements with Park Plaza Hotels. More... [866 views] Banyan Tree to operate the most upscale marina resort in the Dominican RepublicSingapore Main-Board listed Banyan Tree Holdings Limited ("Banyan Tree" or the "Group"), a leading developer, designer and operator of top-tier hotels, resorts, spas and retail galleries worldwide, today announced that it has signed a management contract with the developer Nexus RD for an integrated resort under its Angsana brand in the Samana region of the Dominican Republic. More... [890 views] Jumeirah Essex House scales new heights with LEGO model of iconic New York hotelJumeirah, the fast growing Dubai-based luxury international hospitality group and member of Dubai Holding, today unveiled an "extreme makeover" of one of its properties, a miniature version of Jumeirah Essex House in New York City. The world's largest free-standing hotel model constructed out of LEGO® bricks was presented to the public just in time for the festive season. More... [1017 views] Pan Pacific Hotels and Resorts increases presence in Singapore and ChinaPan Pacific Hotels and Resorts announces its plans to debut in Tianjin, China's third largest city and add a second hotel in Singapore. This is part of its growth strategy to extend its brand footprint and establish and consolidate its presence in key cities around the world. Both Pan Pacific Tianjin, China and Pan Pacific Orchard, Singapore will expand Pan Pacific Hotels and Resorts' current portfolio to 13 hotels. More... [938 views] Global Hospitality Newsletter: December 20, 2007Incredible Air India: Masters of the waiting gameIn Part Two of Yeoh Siew Hoon's Incredible India story, she bonds with fellow passengers having to cope with an 11-hour flight delay. Never mind, at least the champagne took off. More... [875 views] Travelocity and IGOUGO offer inspiration and solutions with launch of Voluntourism Community SiteTravelocity's annual travel forecast poll recently found that 38 percent of respondents are likely to take volunteer vacations in 2008, whether that be an entirely charitable trip or extending a vacation to include volunteer activities. More... [486 views] HSMAI announces Brenda Fields, Fields & Company among its 2007 "Top 25 Most Extraordinary Minds in Sales & Marketing"Making the "hot list" of the Hospitality Sales and Marketing Association International's (HSMAI) "Top 25 Most Extraordinary Minds in Sales and Marketing" for 2007 is Brenda Fields of Fields & Company. The annual ranking pays tribute to the best minds in hospitality, travel and tourism sales and marketing, saluting outstanding individuals who define innovation, vision, and achievement, and whose work gets great results. More... [594 views] Banyan Tree builds preschool on the island of Feydhoo, MaldivesBanyan Tree Maldives Vabbinfaru has built and launched a new preschool for children aged three to five on the island of Feydhoo in the Shaviyani atoll of The Maldives. The construction and development of the project is in line with Banyan Tree's aim to comply with the United Nation's eight Millennium Development Goals. More... [548 views] Fairmont Hotels & Resorts welcomes iconic Nairobi HotelFairmont Hotels & Resorts announced today that the Norfolk Hotel in Nairobi has been re-branded as Fairmont The Norfolk after a multi-million dollar renovation program. The famed hotel joins recently opened sister properties Fairmont Mara Safari Club and Fairmont Zanzibar. The Fairmont Mount Kenya Club will soon join the portfolio in representing the company's East Africa collection. More... [543 views] South Africa to host 2009 ASTA International Destination ExpoThe American Society of Travel Agents (ASTA), the world's largest association of travel professionals, has chosen South Africa as the destination for the 2009 International Destination Expo (IDE), March 8-12, 2009. More... [455 views] Lexington Collection's Inaugural Conference features magical beginningsThe Lexington Collection of fine Hotels, Plaza Hotels, and Resorts bid adieu to members and participants of its debut conference in Las Vegas last week with a look back at its first year accomplishments and exciting news for the future. More... [441 views] Study by CHD expert: Expansion of trade fairs for hotels and restaurants in Germany - Leading trade fair is Internorga in HamburgIn February and March 2008 the German hotel and restaurant managers are keen on trade fairs. In Hamburg, Stuttgart and Berlin four trade fairs invite them to presentations of innovative hospitality goods and new F&B ideas. According to a study of CHD Expert, for 40 percent of the German hotel and restaurants managers the Internorga in Hamburg is the favoured trade fair. With nearly 1,000 suppliers and over 100,000 visits the Internorga is one of the leading trade fairs in Europe. More... [425 views] Macau Sees Opening of Latest Gambling PalaceWith gambling revenues now greater than Las Vegas', Macau has seen the opening of a new casino hotel, the $1.25 billion MGM Grand Macau. By Eugene Gilligan More... [674 views] Global Hospitality Newsletter: December 19, 2007Incredible India: A riddle wrapped up in an enigmaYeoh Siew Hoon takes the road well-travelled by every business executive who's ever been to one of the world's fastest growing economies, and finds it riddled with contrasts and surprises. More... [927 views] More social media chatter...a hotel marketing toolAfter my last article about social media, I heard from many hoteliers who are genuinely interested and excited about the potential use of social media to promote their hotels. There is no question that articles about social media are popping-up everywhere. I agree that the benefits could be enormous; maybe in the not-so-distant future for hotel franchises but, less likely for individual hotels. By: Neil Salerno More... [957 views] Hilton Hotels Corporation signs agreement to open first hotel in KazakhstanHilton Hotels Corporation has today announced that it is set to open its first hotel in Kazakhstan through a management agreement with Expo-Center Astana LLP. The new Hilton Astana, which will have approximately 237 rooms, is scheduled to open in the country's capital city in the first quarter of 2010.
More... [1052 views] Institute of Hospitality to play leading role at Hotelympia 2008The Institute of Hospitality is playing a major role at Hotelympia 2008 - one of the world's leading foodservice and hospitality shows, which will be held from 17 to 21 February at ExCel London. In addition to its Membership Stand (N1669), the Institute of Hospitality is to host the ‘Sustainable Futures Seminar Theatre' and the ‘Careers in Hospitality Seminar Theatre' (N3240). More... [772 views] Kurt Wachtveitl celebrates 40 years as The Oriental, Bangkok's legendary General ManagerKurt Wachtveitl, legendary General Manager of The Oriental, Bangkok recently celebrated his record-breaking 40th anniversary with a lavish champagne party, hosted by guest relations veteran, Mrs Ankana Kalantananda, who has herself been at the hotel for 60 years. More... [941 views] Ecole hôtelière de Lausanne incorporates RezLynx into The CyberHotel ProjectUK based Guestline Ltd, the leading supplier of software solutions to the global hospitality industry has provided a full featured version of its RezLynx™ property management solution to Ecole hôtelière de Lausanne (EHL), Switzerland as part of the CyberHotel Project. More... [590 views] The International Association of Conference Centers announces new North American Board of DirectorsNeil Pompan, President of the International Association of Conference Centers, North America has announced the election of new directors for a two-year term from January 1, 2008 through December 31, 2009. More... [427 views] Conrad Centennial Singapore launches annual Christmas Charity DriveConrad Centennial Singapore launches its annual Conrad Teddy Bear Christmas Tree Charity drive throughout the festive season to help spread the spirit of sharing and giving to the less fortunate. This year, the hotel has adopted the Singapore Red Cross as its beneficiary of the project. The Singapore Red Cross is part of the worldwide, non-religious, humanitarian organisation. More... [680 views] Vantage Hospitality™ offers members RoomKey© PMS as a web based property management system alternativeRSI International Systems Inc. ("RSI") (TSX Venture Exchange: RSY), today announced that it has signed an agreement with Vantage Hospitality™ to become their approved web based property management solution provider. Effective immediately, RoomKey© PMS, RSI's web based application, will be available to all Americas Best Value Inn ® and Lexington Collection ® properties as an alternative property management system. More... [556 views] Global Hospitality Newsletter: December 18, 2007The Chameleon in us allSometimes we must look to nature to appreciate not only the dilemma but also the response to the "Green" Movement in Hospitality. Some are confused, our Guests, Visitors and Patrons are often flummoxed, and the easiest strategy is to do nothing. The Old World lizard, the Chameleon, has some interesting traits, which pertain to our state of stagnation. By John Hendrie More... [793 views] Consumer trends that will impact luxury fractional ownershipWhat do private jets, mega yachts, classic cars, helicopters, racehorses, fine art, a vineyard, a whiskey distillery, and an ostrich purse all have in common? If your first thought was "Gee, that's a luxury I wish I could own," (except for maybe the purse) you are actually quite close. By Lawrence Hefler More... [1608 views] May “ Common Sense “ become more common in 2008 !Evil Erik is just recovering from a blistering hang-over of celebrating the beginning of the New Year with the few staff that he likes, mainly because they kiss .... so well ! By Bert van Walbeek More... [823 views] Luxury Chinese hotel goes from five stars to no starsA luxury hotel that lost millions of yuan to a swindling manager has become China's first five-star hotel to lose its star status after a re-evaluation by China's tourism authority. More... [1510 views] Italy, Eastern Europe named Top Destinations for packaged travelAmericans' love affair with Italy continued unabated through 2007 despite the record-high Euro, according to the U.S. Tour Operators Association (USTOA), whose members send 11 million people yearly on vacation. More... [604 views] Young tycoon to open downtown hotelAt 25, most people are starting to build their résumés - not multimillion-dollar hotels. By Jotham Sederstrom More... [1596 views] Another first for BarbadosBarbados' standards in the accommodation sector are set to soar to a whole new level, following the recent unveiling of the island's Hotel Guidebook 2008 featuring AAA (pronounced "Triple A") rated properties, an initiative of the BTA (Barbados Tourism Authority). More... [555 views] Le Meridien Hotels & Resorts re-launches LeMeridien.comLe Méridien announced the launch of the re-designed LeMeridien.com, a website created for guests interested in traveling to discover a new perspective in arts, music, fashion, design and cuisine. The re-designed website offers a unique image-based navigation system, allowing guests to create a personalized interactive experience in those fields. More... [712 views] The 53 places to go in 2008Vietnam and Cambodia are so 2007. Now, Laos is shaping up to be Indochina's next hot spot. Ancient sites like the Wat Phou temple complex and the capital city of Vientiane are drawing culture seekers. Luxury teak houseboats are cruising down the Mekong. And global nomads are heading to Luang Prabang to sample the Laotian tasting menu at 3 Nagas (www.3nagas.com) or hang out by the infinity pool at the seriously upscale Résidence Phou Vao (www.residencephouvao.com). By Denny Lee More... [1058 views] Global Hospitality Newsletter: December 17, 2007How Diverse is Your Hotel Company?HVS Executive Search takes a closer look at the principle of diversity and examines the efforts of international hotel management companies in contrast to other industries. By Christian Anklin, HVS More... [1186 views] The launch of Expedia Corporate Travel in China - And why India can't catch upGoing into China for the first time, unsure where to stay or what to wear? Call Expedia Corporate Travel's in-country call center or visit their website. Sounds too good to be true. Well, this is what Expedia is promising with the launch of Experdia Corporate Travel (ECT) in China, a first foray into the burgeoning Asia Pacific Region. By Zorba CafeSpeak More... [720 views] Accor to manage 18 new hotels in UAE by 2011French hotel chain Accor will manage 18 new hotels in the UAE within four years as the company continues its Middle East expansion to benefit from a regional tourism boom. By Shakir Husain More... [843 views] Hotel investors remain bullishThe global credit markets shakeout has had little impact on sentiment for hotel investment in Asia Pacific with total hotel transaction volume increasing by 90.2% over 2006 to reach US$11.6 billion to date during 2007. Jones Lang LaSalle Hotels’ recently released Hotel Investor Sentiment Survey (“HISS”) highlights investors’ ongoing enthusiasm for the hotel sector in both Australia and throughout Asia Pacific. More... [563 views] Prices for Beijing hotels skyrocketPatience will go a long way when trying to find a reasonably priced hotel for the Olympics. By Stephen Wade More... [709 views] Kerzner International introduces the Reef Atlantis and Blue Tourism(SM)Kerzner International will conclude its $1 billion Phase III development with the opening of its newest tower, The Reef Atlantis. The new 497-key tower will offer guests home-like accommodations and amenities - with the beach as a backyard - while instigating conservation and protection of the world's oceans. More... [738 views] Swiss-Belhotel International's General Managers Conference 2007Swiss-Belhotel International's Annual General Managers' Conference was held in Semarang, Indonesia in early December 2007 with the Senior Executives of Swiss-Belhotel International totally committed to meet the tremendous expansion and growth needs of Swiss-Belhotel International the Group's over thirty hotels, resorts and projects throughout China, Asia/Pacific, Australia and the Middle East. More... [605 views] Rezidor to open its first UAE luxury apartments - Radisson SAS Residence, Dubai Marina to launch first quarter 2008Brussels-based The Rezidor Hotel Group will launch its first UAE luxury apartments in the first quarter of next year with the opening of Radisson SAS Residence, Dubai Marina. The new development will be in the heart of Dubai Marina, the world's largest man-made marina. More... [651 views] ProfessionalTravelGuide.com names best places to celebrate New Year 2008ProfessionalTravelGuide.com (www.professionaltravelguide.com), the world's most comprehensive travel and trip planning resource, has named Prague, Venice, Edinburgh, and Zurich as some of the top worldwide destinations to ring in the New Year. More... [1547 views] Global Hospitality Newsletter: December 14, 2007Fresh ideas on making a great first impression
As a hotel manager turned assisted living administrator, I have a unique perspective on what it takes to make a good first impression in both the assisted living and hotel industries. When I joined The Hamister Group, Inc. in 2006 as an assisted living administrator, I had 24 years of hospitality experience, most of which was spent in management positions at full- and select-service hotels across the country. My recently acquired assisted living experience has given me a fresh perspective on making a good impression in hotel sales. By Gary Pelton More... [1389 views] WOW.Travel seven sensationswow.travel (the online magazine of kiwicollection.com) edited by Mary Gostelow, introduces Seven Sensational End-of-year Getaways. More... [798 views] HVS Market Intelligence Report: Houston, TexasHouston is perpetually reinventing itself. No longer typeset as the "Energy Capital of the World," the city's economy has diversified greatly over the past two decades, with growth outpacing national standards. By Shannon Sampson, HVS More... [543 views] Asian growth lures AccorAustralia's most powerful hotelier, Accor Asia Pacific boss Michael Issenberg, is packing up and moving the company's regional headquarters to Singapore. By Martin Kelly More... [811 views] TravelCLICK and Travelport GDS improve travel agent advertisement awareness and bookingsTravelCLICK, Inc., the leading provider of emarketing solutions for the hotel industry, and Travelport GDS, one of the world's largest global distribution system (GDS) providers, announced that Worldspan AccentsSM advertising has been enhanced and repositioned for top visibility among travel agents through the Worldspan by Travelport distribution system. More... [641 views] More foreign projects turns to tourismVietnam's tourism is very attractive to foreign investors with many large projects pouring up tourism centers in recent times. More... [554 views] Grand Hôtel Stockholm enters franchise agreement with InterContinental Hotels & ResortsGrand Hôtel Stockholm is delighted to join the InterContinental Group as a franchisee, effective from January 2008. More... [1042 views] Hilton Hotels corporation signs agreement to open fist Hilton Garden Inn® in TurkeyHilton Hotels Corporation has today announced that it has entered into a management agreement with Amplio Gayrimenkul Yatirim ve Gelistirme Anonim Sirketi (Amplio) to introduce its first Hilton Garden Inn location in Diyarbakir, Turkey, which is expected to open in December 2009. More... [462 views] Small Luxury Hotels of the World™ sees record revenue in OctoberDespite a weakening US dollar and rising fuel costs, Small Luxury Hotels of the World™ saw record arrivals and revenue during the month of October (year-to-date) and a 21% increase in total reservations revenue year-to-date compared to the same period last year. More... [801 views] Global Hospitality Newsletter: December 13, 2007'Dream' trips to Australia push up hotel performanceAustralia often appears in the world's top ten dream destinations, and is currently ranked as the number one choice by online travel company Expedia, as well as customers of MasterCard. More... [662 views] Real Estate Investment World Global Opportunities ConferenceThe Real Estate Investment World Global Opportunities Conference, held from October 31st to November 2nd in New York, brought together a multinational group of investors, developers, and analysts representing all land uses, including hospitality, office, industrial, retail, and residential. Richard Katzman, Managing Director of HVS Mexico City, attended the conference and participated on a panel discussing real estate investment trends in Latin America. What follows is a summary of his observations. By Richard Katzman, HVS More... [501 views] First World Tourism University for Africa to be established in TanzaniaAn historic agreement to establish the first "World Tourism University" for Africa in Tanzania by the Canada-based World Trade University Global Secretariat was one of the major outcomes of the 2nd World Tourism Marketing Summit, held in Beijing, China, from October 28-30, 2007. More... [631 views] Indian Hotels buys 11.5 pc stake in Orient-Express for $247mnIndian conglomerate Tata group has raised its stake to 11.5 per cent in Orient-Express Hotels, while proposing a strategic tie-up with the owner of numerous luxury brands in the US and Europe. More... [716 views] Pod hotels are multiplyingWeary travelers have a new option for easing the pain of a long layover in one of the world's worst airports: Yotel, a low-cost, high-concept "pod hotel" inspired by first-class airline cabins, opens today in Terminal 4 of London's Heathrow. By Laura Bly More... [894 views] IXeo Interactive - empowering hotelsIXeo Interactive, in partnership with Micros Systems, announces the development of micros-ix, an online tool that empowers hotels to offer dynamic packaging through their own websites. More... [553 views] Accor announces Sydney's only new 5-star hotel and only new hotel to open in the CBD this decadeAustralia's largest hotel group, Accor, announced today that it would launch its new 5-star Pullman brand in Australia, with the Pullman Sydney Olympic Park scheduled to open in August 2007. It will be the only 5-star hotel to open in Sydney this decade. It will also be western Sydney's first 5-star hotel. More... [868 views] Posh pooches book in to 5-star doggie hotelWashingtonians can now drop their pooches off at a pet hotel that cares for their friendly canines in a five-star environment - pet-themed television shows optional. By Virginie Montet More... [595 views] Global Hospitality Newsletter: December 12, 2007French hotel industry flourishes despite social unrestDespite a month of November plagued with urban violence and public social movements, marked by the transportation strikes and rioting in Villiers-le-Bel, the French hotel industry remains in positive progression. After a record October (+14.3%), the first estimates for November show an increase in RevPAR of 9.6%, due to an increase both in occupancy rates (+2.3 points) and average rates (+5.9%). More... [683 views] Do not fear customer reviewsThe Internet has a reputation for being the place where consumers gripe about companies. Yet more than one-half of respondents to aBazaarvoice survey conducted from August to October by Keller Fay Group said they usually left positive reviews. More... [854 views] The Middle East Peninsula - every architects dream come true but inhabitants nightmare come homeKhaleej Times Online recently reported 97 new hotels are likely to be added by 2010 in UAE with a combined capacity of more than 30,600 rooms. In the same period, Qatar is expected to add 39 new hotels (9,835 rooms), Kuwait 19 hotels (4,115 rooms), Bahrain 15 hotels (3,615 rooms) and Oman 4 hotels (766 rooms). The report was based on an interview with Frederic Theux, President of Reed Exhibitions, who will be organizing the prestigious Equip Hotel Middle East in Abu Dhabi National Exhibition Centre from December 14-16, 2008. By Zorba CafeSpeak More... [747 views] The Re-emergence of Japanese overseas hotel investment: Will it happen?The sheer weight of capital in Japan suggests that international hotel investment beckons. Jones Lang LaSalle Hotels' recently released FocusOn research highlights that while it may not be possible to identify a single catalyst, momentum is building and, once the switch is tripped, there will be a domino effect across sectors, geographies and investor types. More... [778 views] Health tests find dirty pools in hotels, condosYou've had a long hard day, and now it's time -- ahhhh -- for a soothing soak in the hot tub or a refreshing swim in the pool of your hotel or condo development. By Larry Pynn More... [1132 views] What is the point of the Holiday Inn relaunch?Established in 1952, Holiday Inn hotels enjoyed significant growth as the U.S. Interstate Highway system opened up greater travel opportunities for middle-class Americans. Holiday Inns became familiar sights near exit ramps of the highway system. More... [1090 views] Snug hotel rooms offer high style for much, much lessWeary travelers have a new option for easing the pain of a long layover in one of the world's worst airports: Yotel, a low-cost, high-concept "pod hotel" inspired by first-class airline cabins, opens today in Terminal 4 of London's Heathrow. By Laura Bly More... [590 views] Capella Hotels and Resorts announces Capella IxtapaOne of Mexico's most exclusive resort destinations will soon have its crown jewel, when Capella Ixtapa opens in Summer 2008. This intimate Capella property will cater to the world's most discerning travelers, with 59 expansive suites, a pampering spa and world- class dining in a secluded cliffside setting of profound natural beauty. More... [610 views] 8 hotel blogs worth bookmarking in 2008Before you ask - no, I'm not in the business of rating blogs. But I'm a panelist at the Historic Hotels of America annual meeting at the Don CeSar Beach Resort on St. Petersburg Beach, Fla., tomorrow, and have been asked to name some of the hotel bloggers that are worth following. More... [1323 views] Global Hospitality Newsletter: December 11, 2007HotelBenchmark™ and Lincoln University join forces to assist the New Zealand hotel industryHotelBenchmark™ and Lincoln University are now working together under a new agreement to provide more comprehensive information and analysis for the hotel industry in New Zealand next year. More... [684 views] The wisdom of WITYeoh Siew Hoon reflects on the lessons from last week's Web In Travel (WIT) in Singapore. More... [723 views] Hotel developers gearing up to buildThe number of hotel rooms under construction or likely proposed has increased by 40% since March 2007 - albeit off a small base. According to Jones Lang LaSalle Hotels' most recent National Hotel Development Register, a significant uplift in the number of proposed projects in Australia's major markets has boosted the hotel development pipeline to over 6,000 rooms. More... [700 views] Restaurant consultants predict Top 11 Dining Trends for 2008Restaurant consultants Joseph Baum & Michael Whiteman Co. have forecast eleven major dining trends that impact how Americans will eat in the year ahead. More... [2051 views] Tophotelprojects.com: Over 50 new conference hotel projects for MICE market GermanyIn the internationally well-known trade fair metropolis of Dusseldorf recently opened one of the largest conference hotels in Germany: The Maritim hotel near the airport has 533 rooms and a conference centre for more than 5,200 guests. The meeting hotel is one of six new large hotel projects in the city. In the next years international hotel chains like Global Hyatt and Meliá will put their feet in the Dusseldorf conference scene. More... [700 views] Out with the old, In with the new: boo.com unveils 5 New Year's Eve hotspots that might surprise youThe New Year is all about out-with-the-old and in-with-the-new. So when it comes to choosing the perfect location to toast champagne and count down to midnight, there are a few other destinations you should consider this year that don't involve watching the run-of-the-mill ball drop. boo.com unveils the locations topping their list of ‘New' New Year's hotspots that you won't want to miss this year! More... [1341 views] Hong Kong to welcome back Vinexpo Asia-Pacific in 2008After its huge success in 2006, the world's largest wine and spirits trade exhibition, Vinexpo, is returning to Hong Kong with Vinexpo Asia Pacific from May 27 to 29, 2008. More... [480 views] Business travel to Russia on the rise - Hyatt Hotels and Resorts expandsOver the next three years, Hyatt Hotels & Resorts plans to open four new hotels in Russia and the Commonwealth of Independent States (CIS), including one Park Hyatt hotel, one Grand Hyatt, and two Hyatt Regency properties to accommodate a growing number of affluent business travelers. More... [723 views] ‘Silk road ot the sea' traces Marco Polo's culinary footsteps at Amara Sanctuary Resort SentosaA new seafood restaurant serving cuisine tracing the culinary footsteps of explorer Marco Polo from the Mediterranean to the South China Sea has opened at Amara Sanctuary Resort on Sentosa's popular Palawan Beach. More... [646 views] Global Hospitality Newsletter: December 10, 2007Renovation is a State of MindLet's conduct a little experiment. Go to the website of any hospitality industry trade publication - it could be this one or it could be the one for Fido Friendly Magazine: The Travel Magazine for you and Your Dog. (It exists - really.) By Rob Rush. More... [970 views] Hospitality eBusiness strategies wins Gold Adrian Awards in 2007Hospitality eBusiness Strategies, (HeBS), NYC announced receipt of two Gold and one Bronze HSMAI Adrian Awards in multiple Web Marketing categories. The Adrian Awards are presented by the Hospitality Sales & Marketing Association International (HSMAI), the international organization of sales and marketing professionals representing all segments of hospitality, travel, and tourism. More... [665 views] New Institute of Hospitality flexible management qualifications welcomed by hospitality, tourism and leisure industry leaders, educationalists and trainersThe Institute of Hospitality has received an overwhelmingly favourable response to its new, ground-breaking suite of awards and qualifications - providing flexible, tailored learning that will deliver relevant, industry focused management skills - from hospitality, tourism and leisure industry leaders, educationalists and trainers. More... [728 views] Global Hotel Alliance hosts first member CEO meeting in China; Alliance to have 24 hotels operating in China in 2008Global Hotel Alliance (GHA), the world's largest alliance of independent hotel chains, is holding its bi-annual CEO meeting for the first time in China at the end of November, hosted by the recently-opened Skyway Landis Hotel in Shanghai. GHA is making the most of the presence of its CEOs in China to host customer events in Shanghai and Beijing, as it embarks on a major effort to capitalise on the growing internal and outbound Chinese market. More... [658 views] $23 billion in mega-deals lead to another record year of growth in hotel real estate salesYear-to-date U.S. hotel transaction volume has exceeded $45 billion dollars, achieving record pace for the fourth consecutive year. Half of that, or $23 billion, was generated by nine separate U.S. mega-deals - or portfolio deals valued at $600 million or more. More... [881 views] Elysian Hotels & Resorts names Thomas L. J. Lind as Executive Vice President of Operations and Managing DirectorElysian Hotels & Resorts has appointed Thomas Lind as executive vice president of operations and managing director of the Elysian hotel, its flagship property scheduled to open in fall 2008. More... [1139 views] Principal Hayley Hotels and Conference venues renames newly acquired hotelsLeading 4 and 5 star hotel and conference venue group Principal Hayley today announced that they have renamed the three hotels they acquired from a group of private investors in October this year. More... [642 views] Grande-dame hotels unveiling fresh facesManhattan's legendary The Plaza hotel just turned 100 and is due to reopen in January after a two-year, $400 million renovation, which has yet to be unveiled. By Kitty Bean Yancey More... [756 views] Westin Hotels & Resorts gains momentum in IndiaStarwood Hotels & Resorts Worldwide, Inc (NYSE: HOT) continues its aggressive expansion in Asia Pacific, announcing agreements to manage three new Westin hotels in three of the fastest growing markets in India. More... [851 views] Global Hospitality Newsletter: December 7, 2007"Supplier sites gaining ground on third-party portals"Somewhere along the line, I became a champion for Internet third-party travel aggregators. It didn't happen intentionally; I guess it evolved from my belief that travel partnerships can help to build hotel sales. If someone can help me fill empty rooms, that works for me. That's why it amazes me that there are still many hoteliers who reluctantly participate in third-party travel portals. By: Neil Salerno More... [881 views] Employee attachment - cracking the ‘staff retention' codeTMS Asia-Pacific Managing Director - Asia, Andrew Chan has again cautioned the region's staff-strapped travel and hospitality industry it will again continue to struggle to maintain its competitiveness against other industries next year unless it begins to implement rapid change. More... [989 views] Quarter of French hotels in disrepairOne in four French hotels is in a state of disrepair and 24 per cent of customers complain of rude or incompetent service, according to an industry committee which released a report and recommendations Thursday. More... [805 views] Responsible tourism is key to the future for luxury travelOver 3,000 luxury travel industry leaders convened at the sixth International Luxury Travel Market (ILTM), which took place in Cannes this week. More... [986 views] New study of CHD expert on smoking ban: Hard cuts for 28% of German pubs and restaurantsSurvey of 550 restaurant manager in Lower Saxony and Baden-Wuerttemberg shows: Over 70% can't invest in own smoking lounges. More... [552 views] Hotel projects in GCC worth $18bThe value of hotel development projects in the GCC has touched $18 billion, according to industry reports. More... [854 views] Hot off the press! The Design Hotels™ yearbook 08 featuring 38 new member hotelsDesign Hotels™ issues its 2008 edition of the Design Hotels™ Yearbook featuring 38 new members. The boldly designed hardcover volume comprises over 650 pages that feature all member hotels with striking photography and in-depth architectural and design reporting. More... [723 views] Accor's new Asian flagship hotelAccor's new Asian flagship hotel Conceived by GMP, the award-winning German architects whose portfolio includes the reconstruction of the Berlin Olympic Stadium, the Sofitel Wanda Beijing has an eye-catching, geometric character. More... [780 views] Rezidor Hotel Group: mover and shakerThe stylish Rezidor group has expanded so quickly in recent years that it has reached the top of the hospitality tree almost unnoticed. By Jonathan Hart More... [794 views] Warimpex, UBM and Vienna International Hotelmanagement to operate a second hotel near the Disneyland® Resort ParisUBM Realitätenentwicklung AG and Warimpex Finanz- und Beteiligungs AG have jointly acquired the hotel Holiday Inn at Disneyland® Resort Paris with a share of 50% each. The two companies already hold the neighbouring Vienna International Dream Castle. More... [656 views] Global Hospitality Newsletter: December 6, 2007The Simple Secret to "Persuasive Speak"Develop and expand upon your talent to communicate. Make your audience feel a certain way or encourage a response is essential in advertising, selling and consensus building. Improve your bottom line with Persuasive Speak. By Alan Keith, HVS More... [1282 views] PhoCusWright conference focuses on the Long Tail in a flat worldChristopher Columbus may be rolling over in his grave: At this year's PhoCusWright Conference, Expedia, one of the largest online travel agencies, described the firm's approach to "creating a flat world" once again. While this comment has a bit of a "back-to-the-future feel," it also directly underscores an important and potentially profitable shift taking place in the travel marketplace. It also directly addresses the subject of this year's edgy PhoCusWright Conference in Orlando, FL (Nov. 12-15): the Long Tail of travel. By Susan Steinbrink More... [691 views] Travel + Leisure Southeast Asia to launch in December 2007The newest edition of Travel + Leisure (T+L), the world's leading travel magazine, is about to hit the shelves in Southeast Asia. Joining six other editions, the magazine will be the most widely distributed of T+L's international family outside the U.S. flagship edition, reaching 12 countries and territories across the region. More... [546 views] River dolphins in bid to renew northeast Cambodian economyThe last 80 or so river dolphins in the Mekong River are at the heart of an ambitious development programme to tackle poverty and attract tens of thousands of visitors to two of the poorest provinces of Cambodia. More... [529 views] Amid boom, a fear of glut in hotelsThe credit crisis and the turmoil in the capital markets are definitely affecting the sale of office and residential properties in New York City, but one sector of the city real estate market that so far appears immune to the economic turbulence is hospitality. By Michael Stoler More... [598 views] Travelocity expands "bite size" volunteer travel offerings to New OrleansMore and more people are looking to enrich their travel by volunteering, but many are daunted by longer trips to remote destinations. To introduce more people to the gratification of volunteer travel, Travelocity is now offering "bite-size" volunteer experiences, as part of its Travel for Good(SM) program. The latest addition to the program is an experience with Hands On New Orleans. More... [485 views] South Africa: 28,000 rooms available for World CupMore than 6,000 non-hotel rooms and 22,000 hotel rooms have been identified for accommodation for visitors to the country over the period of the 2010 Fifa World Cup, Environmental Affairs and Tourism Minister Marthinus van Schalkwyk said today. More... [565 views] 2007 Annual Convention of The Leading Hotels of the World acclaimed a successThe Leading Hotels of the World recently held its 2007 Annual Convention in Monte Carlo, Monaco. Taking place from November 15 to 17, the conference attracted a record number of proprietors and general managers from member hotels from across the globe, for an event that drew universal praise from the attendees. More... [800 views] Beyond beach babes in bikinisA new Miss World was announced in Sanya on December 1. Hainan, China was fortunate to host the 57th annual event which organizers say is "the world's most-watched annual TV show, with an estimated two billion viewers". By Brendan John Worrell More... [794 views] Accor opens new 3-Star hotel in St. PetersburgAccor, the European leader in hospitality and tourism, opened its first Russian Ibis hotel Friday. The newly built nine-floor Ibis Hotel offers 221 rooms, five meeting rooms, a restaurant and bar. The hotel is located at 54 Ligovsky Prospect, close to Vosstaniya Ploshchad. By Yekaterina Dranitsyna More... [576 views] Global Hospitality Newsletter: December 4, 2007An expert on luxury hotels reveals what's on the horizonJaume Tapies 39, a pilot who speaks seven languages, is president of the prestigious Relais & Châteaux hotel group, which held its annual gathering this week in Washington, D.C. Tàpies, whose family owns the El Castell de Ciutat hotel in Spain, spoke with USA TODAY about the evolving and increasingly competitive luxury hotel landscape. By Kitty Bean Yancey More... [1197 views] Hilton strengthens its position as the No.1 brand in Latin AmericaHilton displays a strong performance in the annual BDRC Latin American Hotel Guest Survey 2007 and with excellent awareness and brand preference scores across the region it has retained its crown as the 'number one hotel brand in Latin America' for the second year in a row. Hilton was first awarded the title in 2006 when it took the prestigious accolade from the initial title holder Sheraton. More... [820 views] Business as usual for RP's tourism industry after hotel siegeIt's business as usual for the Philippines' tourism industry. By Mayen Jaymalin More... [498 views] Crowne Plaza Americas pipeline strong – grows 51% in first nine months of 2007Crowne PlazaR Hotels & Resorts was instrumental in contributing to IHG's (InterContinental Hotels Group) [Lon: IHG; NYSE: IHG (ADRs)] growth momentum in the Americas region during the first nine months of 2007 as the company expanded its pipeline to nearly 132,000 rooms (over 1,200 hotels). Since the beginning of the year, Crowne Plaza has signed 24 agreements with nearly 7,000 rooms in the region - growing the brand's Americas pipeline by 51 percent and increasing its room count by 10 percent. More... [459 views] Smith Ski - The stylish new online collection of Alpine Ski Chalets with Boutique-Hotel style and serviceMr and Mrs Smith, the leading connoisseurs of the world's finest boutique hotels present Smith Ski: a meticulously selected portfolio of the finest ski chalets in Europe. From the high-altitude snow fields of the Trois Vallées and the Chamonix valley in the French Alps to the swish Swiss resorts of Klosters and St Moritz, we've climbed every mountain to bring you a collection that's the peak of perfection. More... [635 views] New regional and representation office for Swiss-Belhotel InternationalSwiss International Hotels and Swiss-Belhotel International are pleased to announce that an arrangement has been made to open a regional and representation office in Switzerland and Europe for Swiss-Belhotel International, the Hong Kong based hotel management company. The office will be located at the headquarters of Swiss International Hotels, Butzenstrasse 39, CH-8038 Zürich. More... [500 views] Marriott launches dynamic, integrated global advertising campaignUsing international dance forms as a metaphor to express its global reach and the synchronicity of its staff, Marriott International, Inc. (NYSE:MAR) has launched a dynamic and sophisticated multi-media advertising campaign to support its global, nearly 500-hotel-strong upscale, deluxe Marriott brand. More... [733 views] Accor to manage Rotorua's iconic Princes Gate HotelAccor is to take over the management of Rotorua's century-old iconic hotel, Princes Gate Hotel, on 1 January 2008. More... [621 views] Hyatt Regency Hong Kong is back!The new Hyatt Regency Hong Kong will make a glorious return to the heart of Kowloon's Tsim Sha Tsui district in 2009. More... [1092 views] Global Hospitality Newsletter: December 3, 2007Transportation Strikes : an estimated loss of 6 million euros for the Parisian hotel industryAlthough November started off with performance rates of 20-40% above normal at the end of the Batimat trade show, the public transportation strikes which began on Thursday November 15 considerably slowed hotel activity. If the first days of the social movement did not yet reveal a significant decrease in RevPAR, the second week which began on Monday November 19 demonstrated a clear decline in activity. More... [623 views] TripAdvisor Announces Top 10 Converted HotelsTripAdvisor®, the world's largest travel community, today announced its list of the top ten converted hotels in Europe, as determined by TripAdvisor travelers and editors. These unconventional buildings have been wonderfully converted into hotels, retaining the spirit of the original structure, while offering luxurious accommodations and modern amenities. More... [1808 views] Hotels hedge bets as revaluation fever grips UAEHotels in the United Arab Emirates, including those owned by Dubai's ruler, have started changing dollars into dirhams at as much as 17 percent below the official rate in anticipation of a revaluation. By John Irish More... [402 views] Europe Chain Hotels Market Review - October 2007The Rugby World Cup helped Paris's chain hotels achieve a massive rise in profitability during October, according to the latest figures from TRI Hospitality Consulting's European HotStats survey. More... [794 views] The Business Travel Show 2008The Business Travel Show is launching a high-level, three-tier conference programme for visitors to its London event, which takes place at Earls Court 2 from February 5-7, 2008. More... [708 views] The Manila Peninsula set to reopen todayThe Manila Peninsula will reopen for business at 3 p.m. Monday, exactly four days after rebel soldiers commandeered it as the base for an aborted uprising. More... [697 views] Hotel Satisfaction Scores on the RiseHotel performance scores are increasing, well-known hotel brands are losing "mindshare" among customers, and a growing number of hotel brands are struggling with "lunch bag letdown," the phenomenon that occurs when a guest's positive impression of a brand is tarnished by an actual stay experience. More... [938 views] Cabinet appointment shows new Australian Government will take tourism seriouslyThe Australian Hotels Association has welcomed the appointment of Mr Martin Ferguson MP as Tourism Minister in the new Rudd Cabinet. More... [597 views] Professional TravelGuide.com signs strategic partnership with adifyProfessionalTravelGuide.com (www.professionaltravelguide.com), the world's most comprehensive online travel and trip planning resource, has signed a partnership with Adify, a premier technology and media company focused on vertical online advertising. More... [589 views] Marriott International to enter the Maldives with a 100 – villa renaissance resort in 2009The first Marriott International-branded resort in The Republic of Maldives, one of the world’s premiere resort destinations, will open in 2009 under a management agreement with ADK Travels Private Ltd. More... [888 views] 
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ehotelier Hospitality News Archives: December 2007Global Hospitality Newsletter: December 31, 2007Global Hospitality Newsletter: December 28, 2007Global Hospitality Newsletter: December 27, 2007Global Hospitality Newsletter: December 24, 2007Global Hospitality Newsletter: December 21, 2007Global Hospitality Newsletter: December 20, 2007Incredible Air India: Masters of the waiting gameIn Part Two of Yeoh Siew Hoon's Incredible India story, she bonds with fellow passengers having to cope with an 11-hour flight delay. Never mind, at least the champagne took off. More... [875 views] Global Hospitality Newsletter: December 19, 2007Global Hospitality Newsletter: December 18, 2007Global Hospitality Newsletter: December 17, 2007Global Hospitality Newsletter: December 14, 2007Global Hospitality Newsletter: December 13, 2007Global Hospitality Newsletter: December 12, 2007Global Hospitality Newsletter: December 11, 2007Global Hospitality Newsletter: December 10, 2007Global Hospitality Newsletter: December 7, 2007Global Hospitality Newsletter: December 6, 2007Global Hospitality Newsletter: December 4, 2007Global Hospitality Newsletter: December 3, 2007
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