Michael Jordan's Steakhouse at the InterContinental Chicago Magnificent Mile hotel has become the latest high-profile hotel restaurant to offer guests in-room dining.
The restaurant last Friday began letting guests order meals from its menu to be eaten in the privacy of their own room, joining an elite group of hotel restaurants that can do it all.
Among the others: (Note to readers: The following has updated to reflect correct restaurants.) The W hotel in Washington D.C., which has a J&G Steakhouse by celebrity chef Jean-Georges Vongerichten and the W Boston, which has a Market by Jean-Georges. The W Atlanta-Downtown offers room service from its Spice Market. And New York's Koi restaurant delivers meals to guests at its Bryant Park Hotel location, although at its new location at the Trump Soho Hotel - scheduled to open this Friday - it will provide takeout only.
At the InterContinental Chicago, the new MJ service represents another room service option for guests, InterContinental Chicago general manager Raymond Vermolen tells Hotel Check-In. That's because the InterContinental's traditional, 24/7, room-service menu that features hamburgers, salads and other popular dishes isn't changing.
"Since it's opened, Michael Jordan's has has been a great success. We've hit all the numbers - and then some," Vermolen says. "Since it's such a big steakhouse with a large production kitchen, we thought we can extend the line to our in-house guests."
How to order?
The hotel promotes the menu for Michael Jordan's "private dining room" experience on the iPad-like touch-screen computer in each guest room. The menu, somewhat more limited than what you'll find in the restaurant downstairs, is available for both lunch and dinner.
The feedback since Friday has been positive, Vermolen says.
"Guests are surprised. They say, 'We can have steakhouse dishes in our room?' They love it," he says.
Some leisure guests over the weekend enjoyed eating out one night in one of Chicago's many great restaurants and then saving one night to have a private dinner in their room catered by the steakhouse. A popular dish that has gone up to guest rooms since Friday: "MJ's Prime Delmonico" steak (16 oz. for $45).