http://ehotelier.com/ Global news from the hospitality and travel industries http://ehotelier.com/images/logo_small.jpg http://ehotelier.com/ Global news from the hospitality and travel industries http://ehotelier.com/hospitality-news/item.php?id=P16586 In this time of global uncertainty, there is a hesitancy to spend capital dollars without having a clear sense of the timing of the ROI (return on investment). That concern is reasonable, but it may also cause some hoteliers to delay needed updates or improvements at a time when lower occupancy allows for both availability of space and potentially lower costs from those providing the products or physical improvements.  This delay could also allow new competitors to more quickly... http://ehotelier.com/hospitality-news/item.php?id=P16585 A lot is being discussed of the experience as key differential element in the hotel market. The present trend is no longer competing with the product but what the guest experienced during his stay. That is to say, although all hotels offer rooms, restaurants, spas, business centers, bars, etc. the difference is established by the way the guest perceives and feels the services rendered.A lot is being discussed of the experience as key differential element in the hotel market. The present... http://ehotelier.com/hospitality-news/item.php?id=P16584 Technology and customer utilization of the Internet has made it easy for customers worldwide to quickly learn about your hotel or destination.  In fact, global broadband penetration has advanced so rapidly in foreign markets that Asia and Europe top the charts with the most broadband users, far outpacing the US and Canada.  As hotels and destinations compete for these international travelers and foreign customers, it is more important than ever that your hotel is accessible... http://ehotelier.com/hospitality-news/item.php?id=P16579 Evil Erik is at it again, once more he convinced an owner that all his previous employers were " idiots " and that he can be the knight in shining armor in difficult times. By Bert van Walbeek http://ehotelier.com/hospitality-news/item.php?id=P16583 Travelzoo (NASDAQ: TZOO), a global Internet media company, announced it has surpassed 16 million subscribers to its global publications, growing by more than one million subscribers during the past three months. http://ehotelier.com/hospitality-news/item.php?id=P16588 Two years ago Gary Hamm and his wife gambled $200 at the Bellagio. About two months ago it paid off. By Benjamin Spillman http://ehotelier.com/hospitality-news/item.php?id=P16582 As part of its ‘Rezidor 5-STEP People Development Programme', The Rezidor Hotel Group is launching a group-wide "Rezidor Learning Network (RLN)", a unique Learning Management System based on a virtual electronic platform to deliver global training and education in new initiatives and brand management strategies. http://ehotelier.com/hospitality-news/item.php?id=P16580 IHG has experienced rapid growth in the Asia Pacific region in recent years, in particular in the Greater China region where IHG is the largest international hotel company, with 115 hotels open and 127 in the development pipeline. Consistent investment in its core operations has grown IHG's leadership position in the region. http://ehotelier.com/hospitality-news/item.php?id=P16581 Twenty percent of Americans polled in a survey commissioned by the Wyndham Rewards loyalty program said they would be unable to take their next vacation without cashing in rewards points, indicating that the current economic climate has increased the importance of travel rewards points in vacation planning. http://ehotelier.com/hospitality-news/item.php?id=P16587 Hotel industry news in brief.....