Topaz selected by MetWest Terra for 3 hotels' voice reservation services

Global | 30 Jan, 2015

Potential guests call the hotels' reservation line and access Topaz Sales Professionals for Private Label Voice assistance in the Topaz Contact Center.

Maestro PMS puts housekeeping app to work for independents

Global | 30 Jan, 2015

The new app frees housekeepers from relying on legacy technology, such as in-room telephone and movie system- based options for room status updating, so they can work smarter and faster.

Torsten van Dullemen new GM of The Landmark Mandarin Oriental, Hong Kong

Hong Kong | 30 Jan, 2015

Mr Van Dullemen has held several senior hotel management positions within the Group - most recently as General Manager of the Mandarin Oriental, Manila.

Christophe Gavois new Executive Chef at Dusit Thani Abu Dhabi

United Arab Emirates | 30 Jan, 2015

French-born Christophe brings with him more than 20 years’ experience from all over the globe, having worked in hotels in London, Palm Beach, Dublin, Cairo, Hampshire, Abu Dhabi and Ajman.

Fusion Suites opens with a wellness focus in Da Nang

Vietnam | 30 Jan, 2015

The wellness approach of Fusion Suites Da Nang Beach encourages healthy living, and brings to the guests private in-room daily designer foot reflexology that is included in the room rate.

Karma Royal Group to develop resort on Rottnest Island, West Australia

Australia | 30 Jan, 2015

The Resort will be open to all visitors on Rottnest Island which is located 18 kilometres off the coast of Western Australia, near Fremantle.

Most popular and trending cities: where travellers went in 2014

Global | 30 Jan, 2015 has released data from its Hotel Price Index that highlights the most popular destinations of the past year.

Hotel apps face threats in mobile battleground for travel bookings

Global | 30 Jan, 2015

Failure to thwart threats from Google and travel apps pose risks to both earning loyalty and the potential revenue stream hotel apps may offer.

Accor's digital welcome service deployed in 1,000+ hotels

Global | 30 Jan, 2015

In 2015, Accor will equip another 1,500 hotels, so that 75% of its French and European networks offer this online check-in / fast check-out solution.

Repeat guests have higher expectations

United Kingdom | 30 Jan, 2015

Report also shows social media has yet to take off in the hotel space and guest 55 years plus account for 51% of all reviews, up from 39% last quarter.