GuestlineThe Dolby Hotel, a 64-bedroom property in central Liverpool, have reported strong increases across the board since implementing Guestline hospitality software solutions. These include Guestline’s award-winning property management system Rezlynx, Guestline’s robust EPoS, Guestline Distribution and PCI Solutions.

Cloud-hosted and used in thousands of properties worldwide, Guestline’s solutions embrace next generation technology and empower hotels with revenue generation capabilities, flexibility and enhanced control.  

“The 2016 average room rate was up 4 per cent on 2015, which had previously held the record for the highest we have achieved to date,” said Gavin Shelton from The Dolby Hotel Management Team. “I genuinely did not think we could ever make an improvement on 2015 as this had beaten the previous record by 10 per cent. Implementing Guestline was the best decision we could have made at The Dolby Hotel. We have substantially increased the number of direct bookings we take via our own website, which I attribute to bookers taking advantage of the easy to use Online Booking Manager.  

“The easy to use, yet very powerful rate control, has allowed us to use rate restrictions to improve length of stay during high demand periods, and this has contributed hugely to our record-breaking figures. The comprehensive Channel Manager connects to all of the top performing channels in real time allowing our complete available room inventory to be on the market at all times.”

The Dolby Hotel have seen overall turnover up by 6 per cent on the previously recorded best year and yield up by 7 per cent. Reduced operating costs, together with streamlined, automated processes, have allowed the team to concentrate on their guests. In addition, by using one of Guestline’s many user-friendly interfaces, they have successfully increased the number of TripAdvisor reviews five-fold following the implementation of Guestline and TripAdvisor’s latest tool, Review Express.

To arrange a demonstration of the suite of hospitality software solutions available from Guestline, please visit www.guestline.com or contact us via enquiries@guestline.com.

About Guestline

Established in the UK, Guestline provide innovative property management, channel distribution and digital marketing solutions to the hospitality industry. Founded on cloud-based technology, Guestline’s revenue generating solutions enable hotel groups, independents, serviced apartments and pub companies to achieve maximum occupancy at the most profitable rate.

Fully integrated into the Guestline distribution and central reservation platforms, the property management software is currently growing revenues in businesses in 20 countries across five continents. The range of products include Rezlynx PMS, online booking, CRS, channel distribution software, PCI compliance, EPoS and digital marketing solutions.

About HotelREZ

HotelREZ Hotels & Resorts was started in 2004 by Mark Lewis, an experienced hospitality industry professional and entrepreneur. Over the course of a decade the company has grown to be one of the leading hotel representation companies dedicated to marketing and connecting independent hotels with bookers worldwide. 

HotelREZ now provides distribution, revenue, sales consultancy and marketing services and support to more than 1,000 hotels and small hotel groups worldwide including private label GDS chain code solutions.