Adopting an innovative mindset in the foodservice industry in challenging times

What does innovation mean to food and beverage specialists, given their respective working structures and cultures? AccorHotels' CEO of global F&B, Amir Nahai told a recent panel discussion at Ecole hôtelière de Lausanne that, for the hotel group, innovation is all about getting closer to their customers.

AccorHotels’ performance improves as France’s first-quarter revenue revives

Last year, Paris-based AccorHotels blamed terror attacks in France for a revenue decline in the first quarter of 2016. Things are looking brighter now: AccorHotels’ revenue has improved slightly despite the recent hotel occupancy slump in France, one of the company's highest-earning markets. First-quarter occupancy and performance rates increased in France, Germany and Britain.

AccorHotels opens flagship skyscraper hotel in Canary Wharf

AccorHotels today opens its new flagship Novotel in London’s Canary Wharf to guests. The hotel, which represents a £90 million investment from AccorHotels, situated at 40 Marsh Street and at 127 metres high, is one of the tallest buildings in the area, with 360 degree views of London taking in sights including The Shard, the Olympic Park and Greenwich Park.

AccorHotels lets travelers search for a property by mood

AccorHotels is working with a startup called Travelsify to enable guests to search according to their mood. Travelsify analyses reviews to find the attributes that travelers are looking for when booking an hotel. The ‘MoodMatch’ search, which is being launched this week, will allow guests in France and the UK to search about 1,000 Accor branded properties as well as independent hotels on its platform.

JO&JOE to open its first Open House in Hossegor in partnership with Quiksilver and Roxy

AccorHotels' new brand took everyone by surprise by preparing to open its first address in Hossegor on May 29, and now Paris and Bordeaux will follow in 2018. Open House and JO&JOE teamed up with Quiksilver and Roxy, the iconic surf wear brands. The aim is to propose a new and authentic experience, a place where tripsters and townsters get together and chill out.

Hotel chains look to invest in travel startups

Over the past couple of years, the hospitality industry has developed a new trend – investments in travel startups. While at first it might have been surprising to see large hotel chains buy shares in companies that seemed to provide rivalry services, today hoteliers are lining up to find a good business opportunity and not only invest in it, but often to acquire it.

AccorHotels appoints new Senior Vice President Operations, New Zealand, Fiji and French Polynesia

AccorHotels is pleased to announce that Gillian Millar has been appointed as the new Senior Vice President, New Zealand, Fiji and French Polynesia effective April 1. The new appointment signifies the first time a female leader has filled this strategic role for AccorHotels.

AccorHotels’ Pullman brand selected for Auckland Airport’s first five-star hotel

AccorHotels' Pullman brand has been selected by Auckland Airport and Tainui Group Holdings for a new five-star hotel to be developed adjacent to Auckland Airport’s international terminal. The new 250-room Pullman Auckland Airport will be located next to AccorHotels’ Novotel hotel.

TrustYou agrees terms for new partnerships around the globe

TrustYou, the world’s largest guest feedback platform, has started the new year with new partnerships across the globe. Each new partner will incorporate various features of the platform to improve their products and services by means of collecting, assessing and responding to guest feedback.

BHG and AccorHotels form partnership for Accor to manage 26 hotels in Brazil

Brazil Hospitality Group and its shareholders, which are funds managed by GP Investments and GTIS Partners, have announced an agreement with French group AccorHotels by means of which Accor will reflag and manage a portfolio of 26 hotels and 4,400 rooms. AccorHotels will pay R$200 million for the transaction. 

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