PolyU study finds package tours limit tourist satisfaction

Package tours can result in low tourist satisfaction even though they are economically advantageous, according to a recently published study done by Assistant Professor Markus Schuckert, Professor Haiyan Song and Dean Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and a co-researcher. The researchers explain that dissatisfaction with package tours arises from the information asymmetry between tour operators and customers in emerging markets.

HNA Hospitality Group gives boost for SHTM to advance hospitality education

The School of Hotel and Tourism Management at The Hong Kong Polytechnic University is pleased to have received a RMB300,000 donation from the HNA Hospitality Group for the establishment of the HNA Hospitality Group/Tangla Hotels & Resorts Students Internship Scholarship at the SHTM.

PolyU launches online MicroMasters in International Hospitality Management

MicroMasters is a first-of-its-kind credential with a pathway to credit, designed for learners looking for a lifelong learning opportunity to advance their careers or follow a path to an accelerated on-campus programme.

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