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SKILLS
Using Positive Selling Skills
Provide Housekeeping Services to Guests
Provide Accommodation Reception Services
Provide Services to Customers
Provide Table Service of Food and Beverage
COVID-19: Hospitality Operations
OPERATIONS
Revenue Strategy for Accommodation Suppliers
Lead and Manage People
Hotel Security Awareness
Coach Others in Job Skills
Coordinate Cooking Operations
MANAGEMENT
Implement and Monitor Environmentally Sustainable Work Practices
Manage Finances within a Budget
Develop and Implement a Business Plan
Manage Quality Customer Service
EXECUTIVE
Understanding Competitive Advantage and Strategy
Business Growth Strategy
Emotional Intelligence and Leadership Styles