Professional Development Programs

eHotelier programmes of learning have been unconditionally endorsed by the Institute of Hospitality.

Learners who successfully complete an eHotelier.com endorsed programme are eligible for the Affiliate grade of membership and following an assessment, may also meet the requirements for a higher grade of membership.

CERTIFICATE IN FOOD AND BEVERAGE SERVICES

The eHotelier Certificate in Food and Beverage Services delivers the skills and knowledge required for you to succeed as a professional in a Food and Beverage role. The certification is delivered through a series of online training courses. Courses consist of the core competencies of culinary operations as well as four elective topics.

CERTIFICATE IN FRONT OFFICE SERVICES

The Certificate in Front Office Services provides the professional development foundation required for you to succeed within the Front Office Department. The certification is delivered through a series of online training courses. Courses consist of the core competencies of front office operations as well as four elective topics.

CERTIFICATE IN CULINARY ARTS

The eHotelier Certificate in Culinary Arts delivers the skills and knowledge required to succeed as a professional in a culinary role. The certification is delivered through a series of online training courses. Courses consist of the core competencies of kitchen operations as well as four elective topics.

CERTIFICATE IN HOUSEKEEPING SERVICES

The eHotelier Certificate in Housekeeping Services delivers the skills and knowledge required for you to succeed as a professional in a Housekeeping role. The Certificate in Housekeeping Services is an eHotelier Professional Development Program, aligning applied skills courses and on-the-job experience to your chosen career path. Courses consist of the core competencies as well as four elective topics.

ASSOCIATE DIPLOMA IN CULINARY OPERATIONS

The eHotelier Associate Diploma in Culinary Operations delivers the skills and knowledge required to succeed as a professional in a Culinary Operations role. The certification is delivered through a series of online training courses and supported by professional mentoring.

ASSOCIATE DIPLOMA IN ACCOMMODATION OPERATIONS

The eHotelier Associate Diploma in Accommodation Operations delivers the skills and knowledge required to succeed as a professional in an Accommodation Operations role. The certification is delivered through a series of online training courses and supported by professional mentoring. Courses consist of the core competencies of Accommodation Operations operations as well as […]

ASSOCIATE DIPLOMA IN FOOD AND BEVERAGE OPERATIONS

The eHotelier Associate Diploma in Food and Beverage Operations delivers the skills and knowledge required to succeed as a professional in a Food and Beverage Operations role. The certification is delivered through a series of online training courses and supported by professional mentoring.

ASSOCIATE DIPLOMA IN EVENT OPERATIONS

The eHotelier Associate Diploma in Event Operations delivers the skills and knowledge required to succeed as a professional in an Event Operations role. The certification is delivered through a series of online training courses.

DIPLOMA IN HOSPITALITY MANAGEMENT

The eHotelier Diploma in Hospitality Management delivers the skills and knowledge required for you to succeed as a professional in a Management role. The Diploma in Hospitality Management is an eHotelier Professional Development Program, aligning applied skills courses and on-the-job experience to your chosen career path.

DIPLOMA IN FINANCIAL MANAGEMENT

The eHotelier Diploma in Financial Management delivers the skills and knowledge required to succeed as a professional in a Financial Management role. The certification is delivered through a series of online training courses and supported by professional mentoring. Courses consist of the core competencies of Financial Management as well as four elective topics.

DIPLOMA IN HUMAN RESOURCES MANAGEMENT

The eHotelier Diploma in Human Resources Management delivers the skills and knowledge required to succeed as a professional in a Human Resources role. The certification is delivered through a series of online training courses and supported by professional mentoring.

Program Components

eHotelier Academy courses are developed by selected industry experts in their chosen fields from around the world.  The global nature of course development ensures each course is relevant and provides immediately implementable skills.

  • Modular learning
  • Departments broken down into modules
  • 4-6 hours learning time per module
  • Interactive examples including images, simulations and video content
  • Full course glossary available
It is imperative as a valuable team member to be flexible and able to work in a range of departments.  The Industry Experience modules provide a structured framework to acquire the skills and knowledge to enable you to rise to the top of your profession.

Cross Training

Cross training provides you with the skills to fulfil an alternate role within your department, in a supporting capacity.

Position Familiarisation

Position Familiarisation provides an understanding and appreciation for alternative departments within the business. As an industry professional it is necessary to understand the function and relationships between all departments that exist to maintain a successful business.

The Applied Professional Development modules require completion of project work based on case-studies set by an industry steering committee.

Operations

A single operational-level case study, requiring research in order to assess and provide conclusions and recommendations on a situation you might encounter within your workplace.

Management

  • A management level case study focussed on the department and the role of the department within the organisation.
  • Requiring research and assessment by providing conclusions and recommendations.
A successful career in the hospitality industry requires the ability to collaborate as a team within your department, property, company, industry and with other companies, associations, government and other organizations.  The applied professional development modules are case study based and require components of individual and group collaboration.
As part of the program you will be assigned a professional mentor who will provide learning assistance and guidance.

Mentoring is provided one-on-one through email, online meetings and forum support.

The mentor will provide checkpoints at the completion of each grade in the following areas:

1.Assessment of results and feedback

2.Personal challenges and opportunities

3.Career path review and adjustment

Executive Development Program

The Executive Development Program is to designed for participants drawn from across differing companies and international boundaries who work together facilitated by an industry/academic mentor and facilitator in solving realistic problem-based scenarios.

Participants engage with each other online and use technology to establish appropriate networks and methods of working to be able to communicate, discuss, analyse and evaluate the scenarios and to reach consensual management decisions and solutions. Throughout the process participants have access to a mentor  who will guide their discussions, provide access to resources they may find useful and maintain the momentum of the group to  present the outcomes of their discussions with suggested solutions within the agreed timescales.

Participants can elect to complete just one case study or if they complete 4 scenarios followed by an individual report they will receive the eHotelier Certified Practising Hotelier (CPH) accreditationClick below for more information or to enrol in the Executive Development Program.

Learn More

How may we help you?

EuhofaLogoORG01

eHotelier is a proud associate member of EUHOFA, the international association for hotel schools.