About Larry Mogelonsky

One of the world’s most published writers in hospitality, Larry Mogelonsky is the owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc., an award-winning marketing agency based in Toronto. His experience encompasses hotel properties around the world, both branded and independent, and ranging from luxury and boutique to select-service. Larry also sits on several boards for companies focused on hotel technology. His work includes four books, “Are You an Ostrich or a Llama?” (2012), “Llamas Rule” (2013), “Hotel Llama” (2015) and “The Llama is Inn” (2017). You can reach Larry at larry@hotelmogel.com to discuss hotel business challenges, to inquire about his consulting services or to book speaking engagements.

HVAC from Hell

It's too easy to underestimate the importance of delivering precise room temperatures and humidity levels so that our guests are never uncomfortable in this regard.

By |May 15th, 2018|Tags: |

Property and service flaws negate hotel’s renovation investment

With most guests, it is never a single flaw that drives them away; it is always a cluster of complaints along with a failure from the staff to ameliorate those grievances.

Hotel design is an arms race

To win the war against competition from the sharing economy, your hotel will require a thorough remodeling of every guest-facing space in your property to deploy new features that give customers what they want.

Living the unique life: Interview with Sam Nazarian CEO of sbe

sbe CEO Sam Nazarian talks about the company's ambitious global expansion plans and what makes sbe unique amongst a saturation of competitors in the same space.

By |April 4th, 2018|Tags: |

Dispenser theory

We look at the pros and cons of using in-room dispensers for bath amenities.

By |March 27th, 2018|Tags: , , |

The importance of hotel design in the era of disruption

Our interview with Canadian architect Alessandro Munge sheds light on what's key now that design is such an important differentiator for all hotels in the face of near-infinite travel accommodation options.

By |March 12th, 2018|Tags: |

Boost your coffee service through regionality

A negative consequence of the spread of franchised coffeehouses is that we’ve homogenized our coffee selection, which means that relishing in the nuances of a specific culture will automatically differentiate you from the competition.

By |February 28th, 2018|Tags: , |

Crossing the Pacific – an interview with Executive Chef Mervin McLeod, Sheraton Grand Hiroshima Hotel

While everyone knows that Japan’s culinary fare is quite different from that of other cultures, it’s even more interesting to hear from a chef with a North American background who has come to master the country’s food preparation style.

Ten ways to revitalize a senior hotel job

Here are some ways to breathe new life into your current job so you can stay active and help inspire those around you.

By |January 31st, 2018|Tags: , |

The perseverance of independence – an interview with Tom Magnuson

Magnuson is nurturing independence in the face of what would seem to be insurmountable odds against the branded franchises. How does he stay in business?

By |January 24th, 2018|Tags: |