About Larry Mogelonsky

One of the world’s most published writers in hospitality, Larry Mogelonsky is the owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc., an award-winning marketing agency based in Toronto. His experience encompasses hotel properties around the world, both branded and independent, and ranging from luxury and boutique to select-service. Larry also sits on several boards for companies focused on hotel technology. His work includes four books, “Are You an Ostrich or a Llama?” (2012), “Llamas Rule” (2013), “Hotel Llama” (2015) and “The Llama is Inn” (2017). You can reach Larry at larry@hotelmogel.com to discuss hotel business challenges, to inquire about his consulting services or to book speaking engagements.

What a mature tablet world means for you

Today, tablets are a mature technology product. What this means is that there are many competing devices in various sizes available for purchase.

CRM success is built on partnerships

Participating in a recent panel discussion in Toronto sponsored by Global Hotel Alliance alongside experts from Acxiom, Serenata, Oracle and Cendyn served to be a truly enlightening hour and half on the future of customer relationship management.

Review of HITEC Toronto 2017: A show about integration

For those who did not attend the 2017 edition of HITEC, held in Toronto this time around, you may be wondering what you missed.

Pet peeves of hotel fitness centers

With the desire for healthy eating, exercise and all-round wellness on the rise, creating an environment conducive for guests at your hotel’s fitness facilities is paramount. As a road warrior staying at some 50 different properties annually, I’ve had the opportunity to experience a wide variety of these amenities.

By |May 25th, 2017|

Why we love the hotel business in ten parts

Have you ever sat back for a moment to reflect on the profession of hospitality? With all its ups and downs, could you think of any other business you would rather be in? As someone who admittedly has never been at the helm of a property with the exception of short term MOD responsibilities, I feel as close as anyone can be to hotel management. Yet I recognize that it is not the same as the burden of being general manager.

Four 2017 marketing questions for your website

Everyone knows you need a functional website, no matter the business or the locale. For hotels, most of us recognize that often a website may be a customer’s first introduction to your property. As such, it should entice, educate and make them want to stay with you. Hence, for many GMs, one of the largest items on the 2017 marketing budget is likely the development of a new website, or at the very least a refurbishment of the current one.

Healthier desserts should be trending at your hotel

With the first quarter of 2017 already a wrap, there are many dietary trends that we are know are here to stay. Overall, people are drinking less alcohol, renouncing cigarettes, exercising more often and eating healthier. If you’re smart, you’ll get with the program. Many other articles cover methods and choice tips by which to give your mains and appetizers the health kick they need to keep drawing in patrons with increasingly esoteric dietary restrictions.

What women want and ten ways to give them just that

My dear bride of some 37+ years travels with me for leisure, and sometimes business. As can be expected, my work activities tend to carry over into dinnertime conversations, so this hybrid mode of travel makes sense. With her critical input, we’ve come up with a short list of ideas that focus on women’s hotel needs. Travel research indicates that the female head of household makes the bulk of leisure travel decisions.

Learning from ‘old school’ hoteliers

Recently, I had the delightful opportunity to sit down with two ‘old school’ hoteliers. The goal of my interview was to get their perspective on the current state of our profession and see what lessons could be gleaned that are applicable to those of us still in the trenches.

The dirty dozen of hotel renovation

With the kids gone, it was time to follow the footsteps of many other boomers and downsize to a condominium. What started as a mere paint job, however, morphed into a $150-per-square-foot renovation of the entire apartment. What we ended up having on our hands was a genuine case of ‘scope creep’ – something not uncommon in any property refurbishment.

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