About Peter Jones

Professor Peter Jones is the Dean of the eHotelier Academy. With a distinguished career in hospitality, education and training, Peter has been involved in national and international projects for clients involved in hospitality education. Peter holds the following directorships; The Edge Hotel School, Wivenhoe House Hotel and Hotel Future, he is a Visiting Professor at the University of Derby and the University of West London snd has recently been awarded a Doctor of Science (Hon DSc) from that university. He was made a Member of the Order of the British Empire for his services to the hospitality industry.

Managing to manage: What stops hoteliers being leaders?

Leadership is not easy. It is not easy to define, for centuries writers, philosophers and historians have considered and pondered on the question “what makes a good leader?”.

Hospitality staffing post-Brexit: The sums do not add up!

Put simply, even given low levels of migration there will not be a big enough working age population to fill all of the jobs that will be available. The sums do not add up!

The free toolkit for hoteliers to combat modern slavery

Hotels and the hotel industry are at the front line of the fight against modern slavery. What are the Combat project team doing about it?

Who’s the Host?

Through a survey of over 1,000 industry professionals, eHotelier provide an insight into the industry's views on the changing role of the general manager and host.

By |June 9th, 2017|Tags: , , , |

Hospitality UK: Things you should know about Brexit

A recent report commissioned from KPMG by the British Hospitality Association has identified the scale and key issues for UK hospitality when the UK leaves the European Union in 2019. The report, Labour migration in the hospitality sector, March 2017, considers the impact on the implications for the hospitality workforce for the future. Here are the 12 things you should know, prepare for, rejoice in or shout against - depending upon your views on Brexit.

The challenge of delivering service excellence: EUHOFA Congress

The key questions for EUHOFA members as educators are equally valid for the industry. Does hospitality education and training really tackle these important dimensions that encapsulate being hospitable and can that be taught in the classroom?

By |December 1st, 2016|Tags: , , |

Hoteliers to impresarios: the art of theatre in the hotel business

If, as an industry, we were to embrace the idea that the concept of “theatre” should be integrated within the management and operation of our businesses, how much better we might be in adding value to the customer service in creating truly memorable experiences?

Legal, decent, honest and truthful? Are we as ‘good’ as we think we are?

Do we operate consistently to high ethical and moral standards, or do we operate within a more flexible ethical envelope that ‘all depends’?

By |October 13th, 2016|Tags: , , |

Industry Icons: Danny Pecorelli

The spotlight shines on the 2014 Hotelier of the Year, Danny Pecorelli.

Millennials and military meals

The military needs to maintain the all-important balance in providing the dietary lifestyle that military millennials are looking for and need to do their jobs, but in the wider social and cultural context of the meal experience.

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