To get it right personalisation requires a careful blend of IT and marketing skills to make sure that the data is accurate but that the human touch is still there.
Six Senses Fiji will feature 24 one- and two-bedroom pool villas all with private pools, decks and outdoor showers.
Millennials face bigger financial challenges than their boomer parents and few can justify the cost of going on a pricey ski or golf holiday.
Airbnb's partnership with SiteMinder will make it easier for traditional hospitality providers to reach the ever-growing Airbnb community.
Founder concludes avalanche of negative publicity renders him unable to be effective in his roles.
niu Cobbles is the start of a range of experience hotels, with over forty niu hotels planned for Europe over the next two to three years.
Hotels across the world can compete to win in categories which examine their carbon footprint, water stewardship, waste reduction, community impact and their role as a responsible employer.
Giant global online travel agencies are having a corrosive impact on Australia’s accommodation businesses, according to the results of a new industry survey.
The upscale 177-room resort is Wyndham Hotel Group’s sixth location on the island.
With solo travel is growing at double-digit pace, this offering targets the ‘wanderluster’ who wants to explore the city, but is a little apprehensive about whether they will feel comfortable and secure.