Four ways to create unique hotel experiences

For nearly two centuries, five-star hotels have been providing exceptional services, anticipating needs and customizing attendances to pamper guests and distinguish from competition. In today’s age of experience, more companies seek to adopt this model and create memorable brand experiences for their customers.

Five tips to boost your corporate and group bookings

A targeted marketing strategy combined with the best possible rates can create a significant boost in group and corporate bookings, and revenue! So, what are the best ways to market your property to group and corporate travel bookers?  

Three projected VR applications in hospitality tech

Will virtual reality technology be relevant in hospitality decades from now, or is it just a shiny fad?

The free toolkit for hoteliers to combat modern slavery

Hotels and the hotel industry are at the front line of the fight against modern slavery. What are the Combat project team doing about it?

Four ways to create positive work environments

While it is true that not every person is fit for any job out there in the hospitality industry, it is possible to make people feel comfortable to push themselves to surpass their preconceived limits.

Four ways to turn guests into loyal travelers

We all know direct bookings make the difference for independent hoteliers. Turning guests into loyal travelers and repeat customers is essential. Why?

What’s my system for creating financial information in my hotel?

When people understand and use the business system well we get a superior result. What’s the business system in your hotel?

By |June 21st, 2017|

How to maximize hotel profits during and after a renovation

If you’re renovating your home, you often move your living spaces away from the construction area. For hoteliers, this temporary fix isn’t quite so simple.

By |June 21st, 2017|

Opening the doors to accessible tourism: Interview with Robin Sheppard

We chatted to Robin Sheppard about the present, and future, of accessibility in the hospitality industry, and what hoteliers can do to ensure that all guests, regardless of disabilities, have excellent experiences.

By |June 20th, 2017|

Ski resorts: Behavioral skinomics to leverage the lost customer

Ski resorts are challenged to convince customers to return annually. The fully-connected customer earns an annual income higher than the median income in the United States.

By |June 20th, 2017|