We know that every hospitality team is different. That’s why we offer over 200 courses, covering all departments at all levels. Whether your team is just getting started or looking to take their skills to the next level, we have a course for them.
All of our courses are created in collaboration with industry experts, academics, and eLearning specialists, to ensure high educational value. So you can be confident your team is getting the best possible training.
Our proprietary CareerTrack program provides a framework for continuous professional development, designed to provide your team members with the knowledge and skills needed to excel and progress at all levels.
It is mapped to the Institute of Hospitality Endorsement Criteria and is recognised globally.
The program starts with Certificates in hospitality services and progresses through Supervisory, Management, and Executive levels.
Our LMS can be white-labelled and branded to match your brand’s existing look and feel, providing your learners with a seamless, integrated experience.
Enrolment is quick and easy, and you can manage progress and report on achievements through your own branded platform. You can even integrate it with your HRMS.
With eCampus, you’ll be able to provide your team members with the learning they need to perform at their best.
Move your existing training online with our integrated authoring tool. Use our lesson templates to ensure that your courses are powerful and engaging; set periodic quizzes to provide validation of learning and recognise your team members’ achievements with customised certificates.
At Lily Hotels we aim to provide the best experience for guests and clients at every touchpoint. eHotelier’s CareerTrack program provides in-depth education and up-to-date industry best practices to assist our Sales, Marketing, Reservations, and Revenue teams to perform at their best, allowing us to take full advantage of the recovery of tourism.
eHotelier’s academic catalogue offers in-depth training in various fields of expertise in hospitality. It allows us to provide e-Learning roadmaps and certification programs to our Front Line staff to our General Managers. These roadmaps are helpful to assist in the professional development of our employees regardless of their geographical location. Our staff appreciate the opportunity to complete a certificate or diploma as an added benefit of working in our company. The free authoring tool is useful for developing our in-house e-learning modules that we can launch worldwide.
Our partnership with eHotelier is a game-changer for the IoH. Our members now have a powerful learning tool at their fingertips, so they can learn wherever and whenever they want.
The IoH Academy reaches far beyond basic online exercises and entertainment, the coursework ensures learners are offered genuine background, context, depth and understanding.
Continued Professional Development (CPD) is essential for every hospitality professional to stay current and push their career forward and is the cornerstone of the Institute.
We have been working with eHotelier for over 3 years. The Enterprise Learning Program provides all properties around the world with online learning. The program allows us to set and develop our team to defined corporate benchmarks, from compliance to executive development. Equally, our team value the opportunity to grow their careers through the Swiss-Belhotel Academy to achieve their personal ambitions, at their own pace. Facilitation and management of the solution provide little overhead, in fact, it reduces traditional training time across the group significantly. Our culture has shifted from company enforced, to one of professional development, with flow-on effects to productivity and customer satisfaction.
eLearning has proved to be a very powerful tool to engage with our trainees during the Covid-19 pandemic. When we had to stop our face-to-face training, we experimented with a range of ideas that would allow us to both keep contact and continue to meet our trainees needs. The response to eHotelier’s programmes has been remarkable, and our trainees have adapted well and are now much more adept in using the digital space.
We pride ourselves on our people; by only selecting top talents and providing them with continuous professional development at all levels, we ensure that they, in turn, provide a first-class service to our guests. Our people are our best investment.
Securing and retaining top-performing people is extremely difficult in the current environment. We have a very engaged team that is continuously looking to upskill and seek out ongoing career development pathways. The partnership with e-Hotelier helps keep our workforce motivated and Crystalbrook benefits from highly-trained, productive and efficient teams.
We see this as a long-term investment in our future leaders, which will also pay-off in customer satisfaction, operational efficiencies, and crucially, staff retention.
We’re pleased to have joined forces with eHotelier to provide the sector with easily accessible courses that can immediately increase the skills, confidence and productivity of those working in the sector. Thanks to the easy on-demand access, delegates can learn from anywhere and on any device and crucially at a time convenient to them. They will then receive a certificate on completion of each course.
See how eLearning can boost your ROI and help your team to work smarter.
