Gaylord Hotels has become the first hospitality brand to introduce MeetingPlay’s AppAtlas, an indoor venue wayfinding app, across its resorts. Using iBeacon technology and advanced indoor 3-D mapping, AppAtlas and Gaylord Hotels have created Navigate Gaylord Hotels, a game-changing app experience with turn-by-turn, point-by-point navigation and directions at the touch of a guest’s fingertips.
“Navigate Gaylord Hotels represents a combination of technology and ease that fits with our goal of providing flawless service to our guests,” said Mike Stengel, SVP of Gaylord Hotels. “The app is innovative, interactive and impactful, especially when it comes to enhancing guest satisfaction in getting from point A to point B with ease.”
Once guests have downloaded the free Navigate Gaylord Hotels app, they can use the app for step-by-step directions to their room, meeting areas, the nearest restrooms, fitness center, pools and other locations in the hotel.
Additional app features include finding services like ATMs, restaurants and shops using a “Near Me” function. The app’s location tagging makes it easy to share one’s location with others. The app also lets guests make dining reservations or even book tickets for hotel attractions.
MeetingPlay’s AppAtlas apps are focused on creating integrated venue experiences between the guest and the venue, allowing venues to cater to their guests in an entirely new and more personalized way.