Knowcross, the global leader in technology intelligence for the hospitality operations industry, has announced their integration with Maestro, one of the largest property management software providers. The partnership allows a seamless integration between the Knowcross platform and Maestro.
“Our software applications help hotels enhance guest experience through personalization and timely delivery of services, while also improving staff productivity and escalating profitability,” said Nikhil Nath, founder and CEO, Knowcross. “Integrating with a leading PMS platform such as Maestro helps us provide our solutions to more customers.”
The Knowcross-Maestro interface allows guest information from the Maestro system to be accessed by the Knowcross platform. This enables hotel staff to use the information across all the Knowcross applications and helps hotels achieve higher standards of guest service.
“We are proud to extend the capabilities of Maestro PMS by integrating with Knowcross,” said Warren Dehan, President of Maesto PMS. “There is increasing demand amongst our client base for direct integrations and the interface with Knowcross demonstrates our commitment to working actively to support the needs of our clients.”
The interface enables Knowcross applications and Maestro to be fully synchronized. This allows room updates from KNOW Housekeeping to reflect directly in Maestro. It also helps reduce Minibar losses as staff can post minibar consumption directly from the Knowcross App to the guest folio in Maestro.
Founded in 2002, Knowcross is a global leader in providing software and technology intelligence for the hospitality operations industry. The Knowcross platform offers software applications that boost efficiency and enhance guest service, with a direct impact on the bottom‐line. The platform includes five software applications ‐ KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile and KNOW Inspection. These applications are fully customizable, multi‐lingual, cloud based and are available both stand-alone and bundled. The Knowcross platform is interfaced to a number of leading PMS systems, in-room control systems, managing gateways and fire alarm systems.
Knowcross has over 350 customers across 40 countries and the portfolio consists of some of the world’s most prestigious luxury hotel brands such as Rosewood, Kempinski, Radisson, Barrière, Oberoi Hotels & Resorts, Holiday Inn, Shangri‐La, Oetker Collection, SIXTY Hotels, Two Roads Hospitality, amongst others.
Maestro PMS is the industry’s most advanced and stable guest-centric property management solution with over 20 fully integrated modules on a single-image database. Maestro’s robust, flexible functionality and management controls, enables operators to enhance guest service, improve operational efficiencies and drive revenue across all channels.
Maestro is PCI-certified and may be deployed as a web browser and/or Windows application, locally on premise or hosted in the cloud, maintaining Maestro as an investment that will continue to grow and adapt as new technologies emerge.
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