About Katharina Sickora

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So far Katharina Sickora has created 4 blog entries.

TrustYou expands in France and Belgium with Balladins Hotels Cooperation

In order to utilize guest reviews better to improve operations and add value to their brand, Balladins Hotels decided to rely on TrustYou, the guest feedback platform.

TrustYou’s study reveals strong correlation between messaging and guest satisfaction

A travel industry study has idenitfied a strong correlation between the communication of guests and accommodation providers and the resulting overall guest satisfaction.

By |June 21st, 2017|

TrustYou analysis identifies review topics that impact hotel reputation the most

TrustYou, the world's largest guest feedback platform, identified the biggest drivers of positive and negative online reviews through a detailed “Impact Score” analysis of the 90 million reviews that were analyzed in 2016. When more than 95 per cent of customers make their booking decisions based on online feedback, the ability to improve and spotlight hotels reviews is critical.

TrustYou expands presence in Southern Africa through alliance with Rainmaker Digital

The world’s largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert Rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa.

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