Capable, caring hotel teams make an incredible difference in guest feedback and revenue.
At eHotelier, we know every hotel is different. That’s why we offer over 200 courses, covering all departments, at all levels. Whether your team is just getting started or you have individuals who are ready to take their skills to the next level, we have a course for them.
Each training program for hotel employees is created in collaboration with industry experts, academics, and eLearning specialists, to ensure high educational value. You can be confident your team is getting the best possible training and there is no need to hire expensive trainers or do it yourself.
The framework of our proprietary CareerTrack program offers continuous development opportunities for hotel industry professionals. Its hotel training programs are designed to provide your team with the knowledge and skills they need to progress their careers and excel at work each day.
Developed exclusively for the hotel industry, this program is mapped to the Institute of Hospitality Endorsement Criteria and is recognised globally.
Invite your team to begin with Certificates in Hospitality Services before progressing through Supervisory, Management and Executive levels.
Content is interactive and easy to understand, so your team can spend minimal time away from their duties.
eHotelier’s Learning Management System (LMS) can be white-labelled and branded to match your hotel’s existing look and feel, providing your team with a seamless, integrated experience.
With eCampus, you’ll be able to provide your team members with the learning they need to perform at their best.
Our clever tools allow you to move your existing hotel training programs online.
eLearning has proved to be a very powerful tool to engage with our trainees during the Covid-19 pandemic. When we had to stop our face-to-face training, we experimented with a range of ideas that would allow us to both keep contact and continue to meet our trainees needs. The response to eHotelier’s programmes has been remarkable, and our trainees have adapted well and are now much more adept in using the digital space.
eHotelier’s academic catalogue offers in-depth training in various fields of expertise in hospitality. It allows us to provide e-Learning roadmaps and certification programs to our Front Line staff to our General Managers. These roadmaps are helpful to assist in the professional development of our employees regardless of their geographical location. Our staff appreciate the opportunity to complete a certificate or diploma as an added benefit of working in our company. The free authoring tool is useful for developing our in-house e-learning modules that we can launch worldwide.
We have been working with eHotelier for over 3 years. The Enterprise Learning Program provides all properties around the world with online learning. The program allows us to set and develop our team to defined corporate benchmarks, from compliance to executive development. Equally, our team value the opportunity to grow their careers through the Swiss-Belhotel Academy to achieve their personal ambitions, at their own pace. Facilitation and management of the solution provide little overhead, in fact, it reduces traditional training time across the group significantly. Our culture has shifted from company enforced, to one of professional development, with flow-on effects to productivity and customer satisfaction.
Securing and retaining top-performing people is extremely difficult in the current environment. We have a very engaged team that is continuously looking to upskill and seek out ongoing career development pathways. The partnership with e-Hotelier helps keep our workforce motivated and Crystalbrook benefits from highly-trained, productive and efficient teams.
We see this as a long-term investment in our future leaders, which will also pay-off in customer satisfaction, operational efficiencies, and crucially, staff retention.
At Lily Hotels we aim to provide the best experience for guests and clients at every touchpoint. eHotelier’s CareerTrack program provides in-depth education and up-to-date industry best practices to assist our Sales, Marketing, Reservations, and Revenue teams to perform at their best, allowing us to take full advantage of the recovery of tourism.
Our partnership with eHotelier is a game-changer for the IoH. Our members now have a powerful learning tool at their fingertips, so they can learn wherever and whenever they want.
The IoH Academy reaches far beyond basic online exercises and entertainment, the coursework ensures learners are offered genuine background, context, depth and understanding.
Continued Professional Development (CPD) is essential for every hospitality professional to stay current and push their career forward and is the cornerstone of the Institute.
We’re pleased to have joined forces with eHotelier to provide the sector with easily accessible courses that can immediately increase the skills, confidence and productivity of those working in the sector. Thanks to the easy on-demand access, delegates can learn from anywhere and on any device and crucially at a time convenient to them. They will then receive a certificate on completion of each course.
We pride ourselves on our people; by only selecting top talents and providing them with continuous professional development at all levels, we ensure that they, in turn, provide a first-class service to our guests. Our people are our best investment.
