Building traveler trust during recovery
Nicki Graham
VP, Marketing
Chris Alexandre
Founder & CEO
Matthew Stephens
Managing Director
Want to know how hotels can enhance the guest experience in the new normal?
In this webinar we covered just that! We shared invaluable insights on how you can leverage technology to build detailed guest profiles that will help you better understand your guests, so that you can create more engaging experiences to retain loyalty and attract new guests that will want to book again and again.
Access the webinar recording led by experts from Cendyn, GuestRevu, and eHotelier to learn:
- How hotels can build confidence and trust amongst guests following the uncertainty of 2020
- How to be more engaging at every guest touchpoint in a contactless environment
- How to use online guest feedback to communicate and evaluate safety at your property
- How to leverage automation to support a lean staff and ensure operational continuity
- How to manage guest feedback to protect your brand’s reputation in a hyper-conscious climate
Elevate your ability to listen, learn and earn from your hotel guests today!